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The Westin Melbourne

Hotels.comUS$191*
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#17 of 159 Hotels in Melbourne
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$210*
US$191*
Great Deal
US$194*
US$194*
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The Westin Melbourne
The Westin Melbourne
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1,924 Reviews from our TripAdvisor Community

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Showing 1,855: English reviews
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Melbourne, Australia
Reviewed 2 days ago NEW

First time staying at this wonderful place and will not be the last. We had an overnight stay, seeing Kinky Boots! Check in was fast and very efficient! Shown to our room which was magical. We had an awesome view of the church! Our room was elegant and beautifully furnished. Our beds were so comfortable and the bathroom enormous! After...

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Helpful?
Thank Lynda S
Sydney, Australia
Reviewed 5 days ago NEWvia mobile

Had a three night stay here in the Westin. Arrived a bit early from the airport and meet with a friendly and warm greeting. Room not ready due to s getting here early but only had to wait 20 minutes. Bags waiting for us in the room and unlike other reviews my SPG was acknowledged. Room was very comfortable and...

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Thank William D
Melbourne, Australia
Reviewed 1 week ago via mobile

We checked in on the 31st December for NY 's eve , they put us at the room that look so depress , nothing nice about the room I felt like I stay in somewhere that I couldn't breath ! Everything in the room was average . Lucky for us we booked for one night , we had 2 rooms...

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Helpful?
Thank MKAJJ
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear MKAJJ, we appreciate and thank you for taking the time to share your feedback from your recent stay with us. It is with regret that we hear of your less than satisfactory experiences which reflect poorly on the usual high standards of service that we uphold at The Westin Melbourne. Please do contact our Executive Assistant Manager on 9635...

Melbourne, Australia
Reviewed 1 week ago

Best hotel, by far, in Melbourne...great location, excellent service, and a beautiful hotel! The Westin is elegant without being pretentious, staff always eager to assist, and rooms very comfortable, clean and spacious! Cannot wait to visit again!!

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Helpful?
Thank Nadia B
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear Nadia B, Thank you for your kind review. We are delighted you consider our hotel the best in Melbourne! It is certainly our priority to ensure all of our guests leave feeling better than when they arrived. From our innovative programs to our revitalising amenities everything we do is for a better you. We look forward to welcoming you...

Reviewed 1 week ago

My wife and I got into Melbourne from the US at around 8am and went right to the hotel. We were not expecting a room to be available (which there wasn't) but we went there to drop off our luggage. They gave us access to the amenity/wellness center which was so very helpful after traveling for almost 20 hours. We...

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Helpful?
Thank Andrew G
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear Andrew G, Thank you for taking the time to provide your comments. We are delighted you enjoyed your special stay with us for your honeymoon. It is our aim to ensure a memorable stay from arrival to departure. We appreciate how tiring travelling can be and are happy our associates were able to assist to ensure you were comfortable...

Sacramento, California
Reviewed 1 week ago

Six of us just enjoyed a great visit to this hotel. The rooms and amenities were all great, but what really made our visit special was the concierge desk. The team of Vanessa, Paul, Ian, and Matthew were outstanding. They helped us with restaurant reservations and tours in advance of our visit, and went out of their way to help...

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Helpful?
Thank Tough_Critic63
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear Tough_Critic63, Thank you for your kind feedback. We are happy to read our associates made a lasting impression as it is one of our priorities to ensure our guests feel welcome and special. Our Concierge Team certainly provide our guests with wonderful suggestions and are so well connected in our fantastic city. We look forward to your return. Be...

Malang, Indonesia
Reviewed 2 weeks ago

Best location for Shopping. It has Starbucks downstairs if you need a quick coffee and do not want to go a few blocks away for Melbourne famous coffee scene. The City free tram is located a only block away to visit all the major tourist attraction in Melbourne. Behind the Hotel is Melbourne Largest Church. Only 2 blocks from Arcade...

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Helpful?
Thank universe1234
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear universe1234, Thank you for your review from your stay with us in December last year. We are certainly well known for our unsurpassed location in Melbourne, convenient for both leisure and business travellers alike. We look forward to your return. Be well.

Warrnambool, Victoria, Australia
Reviewed 2 weeks ago

The Westin was previously my favourite place to stay. Unfortunately when we stayed there four months ago, the beds have been replaced with new ones that are as hard as a rock. So hard I even checked under the sheets to see if they are still labelled "heavenly". They still had the heavenly label, but they are not the same...

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Helpful?
Thank Natalie M
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear Natalie M. Thank you for your detailed comments. We are disappointed to learn your recent stay did not meet expectations and we sincerely apologise. We would welcome the opportunity to discuss your stay further and invite you to contact our Executive Assistant Manager by phoning the hotel directly on 03 9635 2222. We hope to hear from you soon....

Reviewed 2 weeks ago

From the moment we arrived the staff were very friendly, welcoming and professional. The concierge Ian, was extremely helpful in booking restaurants, Vanessa very helpful in organising a facial, and Paul helpful in recommending restaurants, and they all remembered us by name, and were interested in what we had done during our stay. The check in and check out staff...

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Helpful?
Thank Dianne D
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear Dianne D, Thank you for your kind review. We are delighted you experienced our personalised and warm service. As you have mentioned our location certainly provides a 'solid rock' base to our fantastic city's many attractions. We look forward to your return and providing another uplifiting stay. Be well.

Reviewed 2 weeks ago

I live in the city myself. But y'all who are visiting here in this great city which features temperamental weather are going to kick yourself if you don't get the chance to stay here. It's in the Heart of Melbourne. Maybe if you stay at Hotel Eastlink, you might experience some problems like cold floors, no cleaning crew oh and...

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Helpful?
1Thank Joshua V
WestinMelbourne, Manager at The Westin Melbourne, responded to this review

Dear Joshua V, Thank you for your positive and creative feedback! We are delighted you enjoyed your stay with us in every way - it is certainly our priority to provide a memorable experience through our personalised service and signature Heavenly features. We certainly look forward to welcoming you once again. Be well. #westinmelbourne

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04/06/2017 05/06/2017
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Modern, chic and elegantly understated, The Westin Melbourne's dramatic staircase and light-filled lobby sets the tone for one of Australia's leading hotels. Boasting 262 luxurious guest rooms, the award winning property is surrounded by theatres, galleries, designer boutiques and the city's finest attractions. SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about The Westin Melbourne

Address: 205 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $265 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Melbourne 5*
Number of rooms: 262
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Priceline, Agoda, Cancelon, Booking.com, Travelocity, Hotwire, Evoline ltd, TripOnline SA and HotelQuickly so you can book your The Westin Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Melbourne Hotel Melbourne
Westin Melbourne
Melbourne Westin
Hotel Style:
#6 Spa Hotel in Melbourne
#10 Romantic Hotel in Melbourne
#11 Business Hotel in Melbourne
#16 Luxury Hotel in Melbourne
#17 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Melbourne staff and other travellers.
11 questions
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Questions? Get answers from The Westin Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suite was worth it!”
, 13 May 2017 | Read review
“Away from the construction area which I believe was to the east of the hotel.”
Tough_Critic63, 11 May 2017 | Read review
“The default mattress is very soft. If you want a firmer mattress, you need to request it”
Monique620, 3 May 2017 | Read review
“Deluxe Room”
Relaxos, 25 Apr 2017 | Read review
“I'm sure all rooms are excellent but higher floors provide views of the city.”
A2776TBmikep, 25 Apr 2017 | Read review
5 of 5
Hotels.com
US$191* /night
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Expedia.comUS$194
ElvolineUS$210
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*Disclaimer
Prices are for 1 room, 2 adults
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