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Quay West Suites Melbourne

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966 Reviews from our TripAdvisor Community

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Showing 944: English reviews
Kippaxs
Reviewed 2 days ago NEW

If you're in Melbourne to shop or to go to the NGA Art Galleries or to a performance at the Arts Centre etc etc then you could not beat this place. Wonderful views over the city and close to heaps of Southgate restaurants. We had a three bedroom apartment that was bigger than our house, and the quality of the...

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Helpful?
Thank Barnacles70
Melbourne, Victoria, Australia
Reviewed 3 days ago NEWvia mobile

Would not recommend at all. Turned up with cases and I'm on walking stick, both night managers stood there and watched me struggle, didn't open door or take bags to my room!! So wrong. Room was small, now view and not clean. Rangehood fell off while I was cooking dinner and it was full of fat and oil. Tv remote...

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Thank Mis J
Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

The room was spacious and clean. The Belconnen and windows offered a very nice view of Southbank. The location is perfect. A short stroll from nearby restaurants and crown casino. The staff were friendly. The breakfast was ok but nothing to write home about. It's not quite the Langham or crown towers but for the price it's very good value...

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Thank sheken
Christchurch, New Zealand
Reviewed 1 week ago NEW

Perfect site for a trip to Melbourne with relaxed and efficient staff who make you feel completely welcome. Great accommodation near the main tourist and city areas with access to superb dining options.

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Thank kevinsS6044YV
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you, we will share your review with the team. We look forward to welcoming you back.

McCrae, Australia
Reviewed 1 week ago

We stayed at Quay West and went to a live show. The accomodation was very comfortable and convient to the show. We thoroughly enjoyed it. The food was very good in the restaurant. and the staff very polite and helpful.

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Helpful?
Thank gwenb314
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we are pleased you enjoyed your stay with us

Reviewed 1 week ago via mobile

Ok so new pool looks great, have stayed here about 8 times this year alone. First stay was upgraded to a 3 beddy suite from a one bedroom which was fantastic! Its like living at home for a day, asked for the hughe

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Thank Daniel C
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the review, we are pleased you enjoyed the stay.

Toowoomba, Australia
Reviewed 1 week ago

We arrived a little frazzled from Queensland and were upgraded to the top floor of this wonderful boutique accommodation. The room was wonderful. Unfortunately we did not have the opportunity to enjoy the view due to meetings with clients. The service was lovely, but not to the standards of the Quay West Brisbane Suites.

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Thank Vivienne E
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thanks Vivienne, We appreciate the feedback and are pleased you enjoyed the upgrade.

Beechworth
Reviewed 2 weeks ago

Tucked away close to the Arts Centre, Crown Casino and restaurants. Take a stroll along the Yarra, walk in to the city centre and enjoy the shopping,or pop over to the Botanical Gardens.Our one bedroom apartment was extremely comfortable with large balcony opening from both the living and bedroom area. Kitchen was well equipped and included a dishwasher and washing...

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Thank AliB247
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the detailed review, we are pleased you enjoyed the stay with us .

Sale
Reviewed 2 weeks ago

The GM at Quay West must be a genius, every time we stay at this establishment the staff are so friendly, the place is spotless and food is amazing. To add to the impressive list, the position is second to none.

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Thank JRW58
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review and compliment! We look forward to welcoming you back.

Sydney, Australia
Reviewed 2 weeks ago

Stayed here for one night in mid-November after failing to secure a reasonably priced room at the Park Hyatt (where I’d wanted to stay again after being well taken care of a couple of weeks earlier). I booked a studio room, and arrived to find I’d been upgraded to a premium room (with separate bedroom) on a high floor with...

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Thank Christopher L
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for the great review, so pleased you enjoyed our hospitality.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. ... more   less 

Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Ave, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $258 - $568 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne
Hotel Style:
#4 Spa Hotel in Melbourne
#7 Luxury Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#12 Business Hotel in Melbourne
#14 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Suites Melbourne staff and other travellers.
11 questions
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Questions? Get answers from Quay West Suites Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Above the 15th floor you are a "resident".”
 of 5 bubbles Barnacles70, 4 Dec 2016 | Read review
“Ask for a room with a view”
 of 5 bubbles AliB247, 21 Nov 2016 | Read review
“Avoid the lower floors. Lots of chatter outside”
 of 5 bubbles 812marku, 16 Nov 2016 | Read review
“Breakfast is worth the $$$”
 of 5 bubbles Hobie1canobie, 15 Nov 2016 | Read review
“Premium city view are the best rooms in the house”
 of 5 bubbles 1800hammer, 28 Oct 2016 | Read review
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