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Quay West Suites Melbourne

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#10 of 156 Hotels in Melbourne
Certificate of Excellence
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Quay West Suites Melbourne
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1,010 Reviews from our TripAdvisor Community

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Showing 987: English reviews
Reviewed 2 March 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Shivani S
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Edinburgh
Reviewed 21 February 2015

These suites were in a great situation on the south bank within walking distance of many of Melbourne's attractions and some great restaurants. It was great for us to make a cup of coffee- nespresso pods milk supplied as well as tea etc. We sampled pastries, smoothies, muesli etc from the food court next door for breakfast. It was lovely...

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Helpful?
4Thank Edinburghtraveller
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor, and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future

Windsor, United Kingdom
Reviewed 20 February 2015

Stayed here 2 nights as a mini-break as part of my Melbourne trip. Fantastic location at great prices. Much better than a hotel, it has a mini kitchenette and a sitting room area with a balcony and partial views of the city. Situation on Southbank, everything is a walk away including access to the free trams. Check in was quick...

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4Thank KittymKing
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for staying at Quay West Suites Melbourne. We were delighted to note that you had enjoyed your stay and that various members of our staff were more than helpful with any of your requests; it’s always a pleasure to receive positive feedback. Your comments will be shared with Kathy - will be thrilled!

Reviewed 19 February 2015 via mobile

Excellent location to explore the city of Melbourne. Located at Southbank restaurants at your door step. Short walk to Crown Casino, Federation Square, Art Centre, trams and the famous Flinders Street train station. Staff go out of there way to make your stay very enjoyable. Rooms are well laid out and service is excellent. Restaurant on site is lovely. Highly...

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2Thank LeaWazHere
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future.

Ararat, Australia
Reviewed 15 February 2015

Review collected in partnership with Accorhotels.com
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Helpful?
2Thank Carina C
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Melbourne, Australia
Reviewed 15 February 2015

Booked in for Valentines night, went for premium river view. On arrival upgraded to 3br suite which was a nice surprise. Huge space and great views. Great mattress for an excellent nights sleep. Would recommend with out hesitation.

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2Thank GastroGaz
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for your continued support of the Quay West Suites. It is wonderful to hear this is your home away from home. It is always a pleasure to look after you. We look forward to your return to Melbourne soon.

Hobart, Australia
Reviewed 15 February 2015

We arrived frazzled and stressed after navigating Melbourne traffic as tourists. Upon entering, we were met by a wonderful receptionist , "Kathy", and within minutes the stress drained away. She was so welcoming, friendly and accommodating, she could not have done more-the whole check in and car parking process was all taken out of our hands. The little "extras" she...

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Helpful?
1Thank Mf99ccd
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne. It was wonderful to hear that we made your stay truly enjoyable. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future.

Bangkok, Thailand
Reviewed 14 February 2015

Very spacious room; 1 bedroom, living room and a fully equipped kitchen. I really enjoy my stay at Quay West; the room condition is in pretty good condition. Only a few comment about the TV which is pretty old and slow. One good, advise from me if you are take a cab to this hotel; PRINT out the ADDRESS. I...

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1Thank Supaphon J
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the future.

Reviewed 14 February 2015

From the minute we walked in the door we felt very welcomed, they staff were very friendly and helpful, our one bedroom studio apartment was spacious and modern and had a spectacular view over the river and towards the MCG. We just lost loved the area it was situated in everything is in walking distance and too many restaurants to...

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Helpful?
Thank Annette D
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

I appreciate you taking the time to post your review on Trip Advisor and I’m also pleased to hear you had a wonderful stay with us. It’s always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward to seeing you at the hotel again in the near future.

Geelong
Reviewed 12 February 2015 via mobile

we checked in very late but were greeted by chirpy, friendly staff. The hotel is in a great location on the river close to fed square, arts center and a nice stroll to crown casino. The room was great with chic and modern furnishings. There was a computer glitch so we were upgraded to a three bedroom suite at no...

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Helpful?
Thank vjane10
Jackie P, General Manager at Quay West Suites Melbourne, responded to this review

Thank you for telling us about your experience at the Quay West Suites Melbourne. It was wonderful to hear that we made your stay truly enjoyable and you loved the three bedroom suite. We are dedicated to constantly improve our services and your positive words are much appreciated by everyone here. We look forward to welcoming you back in the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Quay West Suites Melbourne is a 5 star apartment style hotel overlooking the Yarra River. Offering a choice of one, two or three bedroom guest accommodation, the hotel is ideal for business travellers, family holidays or a romantic getaway. Quay West Suites Melbourne provides easy access to the CBD and local attractions such as Federation Square, Royal Botanic Gardens, Crown Casino, Southgate Arts & Leisure Precinct, Melbourne Aquarium, fashion boutiques, restaurants and cafes. Newly refurbished mineral salt pool, steam room and gym. ... more   less 

Additional Information about Quay West Suites Melbourne

Address: 26 Southgate Ave, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $257 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Quay West Suites Melbourne 5*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity and ACCOR so you can book your Quay West Suites Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quay West Suites Melbourne Hotel Melbourne
Quay West Hotel Melbourne
Quay West Melbourne
Hotel Style:
#4 Spa Hotel in Melbourne
#9 Luxury Hotel in Melbourne
#9 Romantic Hotel in Melbourne
#12 Business Hotel in Melbourne
#14 Family Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Suites Melbourne staff and other travellers.
13 questions
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Questions? Get answers from Quay West Suites Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Accor Plus membership definitely offers advantages.”
  • Enough said!
 of 5 bubbles antonym987, 15 Feb 2017 | Read review
“Rooms overlooking the Yarra”
 of 5 bubbles Annagran, 13 Feb 2017 | Read review
“River views”
 of 5 bubbles DuquesaLondon, 10 Feb 2017 | Read review
“Upper floors will be quieter, river views are great.”
 of 5 bubbles Semperpronto, 5 Feb 2017 | Read review
“Ask for balcony overlooking the city. Its a few dollars more but worth every cent.”
 of 5 bubbles PeterJ673, 2 Feb 2017 | Read review
5 of 5