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Crown Towers Melbourne

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Crown Towers Melbourne
Crown Towers Melbourne
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2,171 Reviews from our TripAdvisor Community

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Showing 2,098: English reviews
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Melbourne, Australia
Reviewed yesterday NEW

Inexperienced staff at the time of my check in which took longer than expected, I expected an explanation about the room etc as is normal in most 5 star hotels but Crown I guess thought of us as just another guest !!' a do it yourself approach' Breakfast was below par Juices are from concentrate and they appears to aim...

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Helpful?
Thank Rubykru
A TripAdvisor Member
Level Contributor
13 reviews
7 helpful votes
Reviewed 3 days ago NEWvia mobile

We had a wonderful stay at crown towers. The service was amazing and the room was beautiful. We ordered room service and everything was tasty. We even had a city view. It's hard to stay anywhere else in Melbourne.

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Thank A TripAdvisor Member
Melbourne, Australia
Reviewed 3 days ago NEWvia mobile

This is definitely one of the most opulent hotels in Australia, certainly in Melbourne. We stayed here for a memorable 3 nights. Pros: *Clean and modern room *Spacious room and bathroom *Quick room service and willing to go above and beyond *Brekky at the Conservatory is fantastic - good variety of food and a great view of the Yarra and...

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1Thank Amit_Bulbul
Reviewed 5 days ago NEWvia mobile

Stayed at Crown Towers last night in a deluxe Villa. Room was fine, little worn, windows filthy but somewhat impressed. Remotes for curtains and blind hardly worked, remote for TV in bath didn't work. Booking mentioned fresh flowers being in the room... never saw them. Air con is noisey and kept me from sleeping for some time. However still satisfied...

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Thank Ash B
Melbourne, Australia
Reviewed 6 days ago NEW

After many stays at the amazing Langham Hotel in Melbourne, I decided to try a new '5 star' hotel, closest to the Crown complex, to keep my teenage sons occupied for a period of 5 days during the school holidays. I decided on the Crown Towers for its location, it's bedding configuration and it's recommendation. First an outline of what...

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Thank paras73
CrownHotelsGM, General Manager at Crown Towers Melbourne, responded to this review

Dear paras73, Thank you for your detailed review following your recent stay at Crown Towers Melbourne. Naturally, I was extremely disappointed to learn that your stay did not meet your expectations. I believe our Duty Manager has been in touch to discuss your visit in more detail; however, I would like to add my sincere apologies for the shortfalls in...

Southbank Victoria
Reviewed 6 days ago NEW

Nice room but for in excess of $600 a night, it's really not up to scratch. Dirty light fittings and barely functional taps in the bathroom. Friendly staff and still a nice room but not worth the cash.

Review collected in partnership with this hotel
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Thank samcK9870OF
CrownHotelsGM, General Manager at Crown Towers Melbourne, responded to this review

Dear samcK9870OF, Thank you for your review. I was disappointed to hear that we did not meet your expectations on your recent stay. We pride ourselves on our attention to detail, and the experience you have described is extremely disappointing. I would like to extend my apologies for this lapse in service. We would appreciate the opportunity to discuss your...

Melbourne, Australia
Reviewed 6 days ago NEW

We stayed at the Crown Towers for a friends 21st birthday. For the price you pay, you get every dollars worth. Pool is very nice. Views are spectacular. Very welcoming staff members willing to help you with everything.

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Thank Emrah T
Melbourne, Australia
Reviewed 1 week ago NEW

A special thank you to the staff at Crown Towers for providing complimentary wine & chocolates for my partners birthday. It was a very nice gesture and made our stay even more memorable. First stay at this hotel and we stayed in a Deluxe king room. The room was great and very clean as you would expect. Everyone was great...

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Thank GandA_travelling
Melbourne, Australia
Reviewed 1 week ago NEWvia mobile

A great night away. Check in was smooth considering it was school holidays. Just a shame we couldn't get a late check out when asking at reception. Room was clean, bed was very comfortable, would have been nicer to be higher up but the view was still good. Room amenities was a nice surprise. Bathroom was beautiful and would definitely...

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1Thank burnit83
CrownHotelsGM, General Manager at Crown Towers Melbourne, responded to this review

Dear burnit83, Thank you for choosing Crown Towers Melbourne and for your lovely review. I was pleased to hear you had an enjoyable getaway with us and found your guest room clean and comfortable. We hope to welcome you back again in the near fut​ure. Sincerely, Shaun D’Cruz Executive General Manager Crown Hotels Melbourne

Melbourne, Australia
Reviewed 1 week ago via mobile

My partner and I stayed over Easter as a break from the grind after an extremely busy start to the year. We did all the things you looked forward to as a kid but very rarely get to do as an adult. Lazed around in giant fluffy robes, shuffled to the pool and sauna occasionally, ordered club sandwiches for dinner,...

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Thank Casey R

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Beautifully located on the southern bank of the Yarra River in Melbourne, Crown Towers sets the benchmark for luxury hotels in Australia. Lavishly appointed and offering an impeccable standard of customer service and attention to detail, Crown Towers is a hotel that truly understands the meaning of opulence. ... more   less 

Additional Information about Crown Towers Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: $308 - $970 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Towers Melbourne 5*
Number of rooms: 482
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Priceline, Agoda, TripOnline SA, Travelocity, Evoline ltd and HotelQuickly so you can book your Crown Towers Melbourne reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crown Towers Hotel Melbourne
Crown Hotel Melbourne
Hotel Style:
#1 Family Hotel in Melbourne
#1 Spa Hotel in Melbourne
#2 Romantic Hotel in Melbourne
#2 Business Hotel in Melbourne
#3 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Towers Melbourne staff and other travellers.
21 questions
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Questions? Get answers from Crown Towers Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better”
79susanc79, 14 Apr 2017 | Read review
“If the price is sensible - pay for the club upgrade. Free breakfast and evening drinks (anything you want) + canapés + private checkin.”
NZ-Stuart, 10 Apr 2017 | Read review
“The higher your room the better the view.”
FifiDZure, 10 Apr 2017 | Read review
“Ask for a Room on the highest floor possible with a city view. The views are amazing.”
716luke, 4 Apr 2017 | Read review
“The higher the floor the better the view.”
421RichardM, 2 Apr 2017 | Read review
5 of 5