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Jasper Hotel

1,124 reviews
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Traveller (210)
Room & Suite (100)
Storyboard
Overview
  • Excellent27%
  • Very good46%
  • Average18%
  • Poor7%
  • Terrible2%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness centre
4.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,124)Write a Review
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1,072 results
Traveller rating
301
462
198
79
32
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LanguageEnglish
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301
462
198
79
32
Show reviews that mention
All reviewselizabeth streetqueen victoria marketsgreat locationtram stopmelbourne centralfree tram zoneboutique hotelbreakfast was includedinner citystayed for nightswould stay againshort stayfoxtelconferencetoiletrieseateriesaustralia
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1 - 5 of 1,072 reviews
Reviewed 2 days ago via mobile

It's located in the heart of Melbourne from which you can reach Victoria market and other landmarks easily on foot. However, I experienced multiple issues with this hotel. 1) When I emailed them to book extra one night, they didn't correspond at all until I...More

Thank HwaHyun
Hotel's Favourite
Reviewed 23 October 2017

Very happy with the room and amenities and this is a great location. Right next to Victoria markets and has a tram stop nearby which is within the free travel zone, although I chose to take the easy walk into the heart of the city....More

Thank pauly233
Response from Nigel M, Manager at Jasper HotelResponded 16 November 2017

Dear pauly233 I am delighted to hear you are happy with your room at the Jasper. I will pass on your compliments to the staff. Look forward to seeing you soon at the Jasper Hotel. Kind Regards Nigel Maxey

Reviewed 6 days ago via mobile

The hotel is situated in a great location, close to transport, shops and the Vic market. However the facilities are limited at the hotel and the rooms are only poor. I was at the Jasper hotel for 2 days of training where we were left...More

Thank SpannerKitch
Response from Lauren W, Front Office Manager at Jasper HotelResponded 4 days ago

Dear SpannerKitch, Thank you for sharing your feedback on TripAdvisor, It is disappointing to read your comments regarding our guest rooms and customer service. If you could kindly contact me on lauren.wood@jasperhotel.com.au so I can obtain some more details. Please accept my apologies for the...More

Reviewed 1 week ago via mobile

My wife and I chose this hotel as we were attending a concert at Rod Laver Arena. The hotel is in a fantastic location right next to Victoria Market and several excellent cafes and restaurants. (We had fantastic tapas at El Rincon on Victoria Street)....More

Thank Guskii
Response from Lauren W, Front Office Manager at Jasper HotelResponded 4 days ago

Dear Guskii, Thank you for your terrific review! It is wondeful to know that you enjoyed your recent stay at Jasper Hotel and that you were able to make use of the hotel facilities and surrounding local attractions. Looking forward to seeing you again next...More

Reviewed 1 week ago via mobile

The bed was comfortable, room a decent size and staff very very friendly. The restaurant is very good. Unfortunately there are a number of things wrong and I am unlikely to book that hotel again: (1) the shower leaks, limited hot water in the morning...More

Thank Flo P
Response from Lauren W, Front Office Manager at Jasper HotelResponded 6 days ago

Dear Flo P, Thank you for taking the time to share your review on TripAdvisor. It is disappointing to hear that we did not meet your expectations on this occasion. Your feedback has been shared with our Maintenance and Houskeeping Managers to review the areas...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$96 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Romantic Hotel in Melbourne
#59 Business Hotel in Melbourne
#68 Luxury Hotel in Melbourne
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$96 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#59 Romantic Hotel in Melbourne
#59 Business Hotel in Melbourne
#68 Luxury Hotel in Melbourne
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (210)
Room & Suite (100)
Dining (17)
Nearby
Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
...More
Questions & Answers
Ask a question
antonialivestotravel
22 July 2017|
AnswerShow all 2 answers
Response from Shay K | Reviewed this property |
Yes you need to swipe your card to use the lift, and your card is coded for your floor only. After 11 pm ( I think ) you need to use your swipe to get into the hotel front doors as well. Check with the hotel about early... More
0
Votes
6 April 2017|
AnswerShow all 4 answers
Response from Viv E | Reviewed this property |
Sorry I do not have the answer for you.
0
Votes
Picolla2014
25 February 2017|
Answer
Response from Amanda_Bronlund | Property representative |
Hi Picolla2014, The Hotel transfer service operates from 06:00 – 22:30 weekdays and 06:00 – 19:00 on weekends. This runs frequenty and you usually dont have to wait any longer then 15 Minutes for the Hotel Transfer bus From... More
1
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Room Tips
"Ask to get the prepaid Breakfast for $10 person is great value for a cooked meal with beverage"
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"I will enquire about a larger room next time."
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"hotel well located."
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"Not Elizabeth street side as the view from the eighth floor is unremarkable"
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