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Huge hostel. Rooms were pretty small. My mattress was comfortable but it was impossible to go up to my bed without making a fair bit of noise. Bathrooms were quite good. Worst part for me was the location. Not in the cbd and not close...More
Have stayed here frequently since July. Not bad for short stays of 3 nights or less.
This hostel gives preference to large group bookings.
They are not shy moving you to a different room at short notice to suit their needs.
The staff in Brisbane,...More
Response from Christina H, Public Relations Manager at Melbourne Metro YHAResponded 20 October 2015
Thank you for your review. We’re sorry to hear you did not have as good a stay as possible. Friendly, helpful staff and good security are really important to us. Your review has been passed onto senior management to be discussed and used as part...More
Put in room with two middle aged shift workers that stank like alcoholics and had filled the room with computers. At night they snored so loud I gave up and slept in the lounge. The oven doesn't work.
Might as well have slept at Southern...More
1 Thank MadeUpName3
Response from Christina H, Public Relations Manager at Melbourne Metro YHAResponded 10 September 2015
Thank you for your review. We’re sorry to hear that you experienced difficulties during your stay. A welcoming and restful stay is extremely important to us. Please don’t hesitate to report any issues to reception so they can take immediate action if anything of this...More
Melbourne Metro was the flagship hostel for YHA Victoria, and one of the major ones for YHA Australia when it opened as Queensbury Hill YHA back in 1992. A couple of licks of paint and the place looks fresh, but it is starting to look...More
This is a typical big hostel. It's very clean and the staff is knowledgable though, and they are great and helping you choose tours or find things to do. Breakfast was pretty lacking, spring for the hot breakfast as the continental isn't really worth it....More
Response from YHA_Backpacker | Property representative |
Hi Cally-Lou - yes, that is quite right. No dramas with the luggage and there are lots of lovely cafes nearby where you can have breakfast and coffee to set you up for the day after your journey! See you soon.
You're best off emailing Melbourne Metro at melbmetro [at] yha. com. au (Trip Advisor doesn't allow me to put in email addreses, hence the spaces in the address!) or calling them on +61 3 9329 8599 and they'll... More
You're best off emailing Melbourne Metro at melbmetro [at] yha. com. au (Trip Advisor doesn't allow me to put in email addreses, hence the spaces in the address!) or calling them on +61 3 9329 8599 and they'll be able to assist you with your enquiry.