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Ovolo Laneways

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#15 of 156 Hotels in Melbourne
Certificate of Excellence
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Ovolo Laneways
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980 Reviews from our TripAdvisor Community

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Showing 955: English reviews
Hong Kong, China
Reviewed 15 December 2016

stayed for a week. well located near chinatown, trams, and plenty of restaurants. that sort of makes up for the lack of room service. not much views. rooms were well laid out, bathroom had plenty of hot water, wifi was fast. the quirky minimalistic aesthetic of the rooms is beginning to wear out: one of the rooms i stayed in...

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Helpful?
Thank urmsu888
Jake Y, General Manager at Ovolo Laneways, responded to this review

Hi urmsu888, Thank you for staying at Ovolo Laneways and constructive feedback. Please accept our sincere apologies for the inconvenience caused during your stay. We will definitely continue to improve ourselves based on your comments and make your stay more enjoyable on your next visit. Look forward to seeing you again soon. Jake Yang Hotel General Manager

Auckland, New Zealand
Reviewed 11 December 2016

Picked this hotel from Trip Advsior comments. Only room available was Studio. Quite small,but well laid out. Only complaint was very small bathroom hand basin. Enjoyed location and room extras , rooms were clean and staff were great !

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Helpful?
Thank kcnz2016
Jake Y, General Manager at Ovolo Laneways, responded to this review

Hi kcnz2016, Thank you for the review. We are so happy to hear that your overall stay was satisfactory. Please accept our sincere apologies for the inconvenience caused by the size and layout of bathroom. We are currently looking into locating the most viable solution to this. It would be much appreciated if you could book direct with us by...

London, United Kingdom
Reviewed 10 December 2016 via mobile

I booked to stay at this hotel as a treat to myself after travelling aus for 3 weeks & I'm so glad I did! Firstly my room was HUGE, so big in fact I thought I'd been upgraded (I hadn't it turns out) & had all the mod cons you could possibly need or want. I loved all the freebies...

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Helpful?
Thank Saraho90
Jake Y, General Manager at Ovolo Laneways, responded to this review

Hi Saraho90, Thank you for loving every aspect of your stay! It is definitely our main focus to offer 'Effortless Living' and more personalised service to all our guests. We also appreciate your constructive feedback regarding luggage storage. Please be informed that we are currently looking into locating the most viable solution. Look forward to seeing you again soon. Jake...

Sydney
Reviewed 9 December 2016

Amazing hotel,it's totally new style of hospitality.lovely warm decor,modern. The room feel like some kind of Scandinavian style & definitely for regular travelers this hotel will refresh and remind you of all your past trips(don't know why)!! Importantly it's the only hotel I been to they offer you more than they ask as from the mini bar to the breakfast...

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Helpful?
Thank 304omera
Jake Y, General Manager at Ovolo Laneways, responded to this review

Hi 304omera, We are thrilled to hear that you had a enjoyable and effortless stay with us. All our service and freebies are specifically designed for that purpose. Our shiny happy team members appreciate your wonderful comments and will definitely continue to maintain our standard and make your stay memorable on your next visit. Jake Yang Hotel General Manager

Sheffield UK
Reviewed 8 December 2016

Stayed here twice. The rooms are clean and pleasant well laid out. The staff were great. Its very well located with lots of restaurants very close. As another reviewer there are many small nice touches which make it a cared for hotel.

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Thank UKPete_12
Auckland, New Zealand
Reviewed 7 December 2016

Great boutique hotel with lots of little touches that made it a fantastic place to stay. Our room was stylish and very comfortable. Loved the "loot bag" on arrival and complimentary mini-bar stocked up daily and water bottles available whenever you wanted them. Good quality toiletries. Apple TV, iPod docking station and free WiFi etc were part of the norm....

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Helpful?
Thank Yvonne M
Jake Y, General Manager at Ovolo Laneways, responded to this review

Hi Yvonne, What an awesome review! We are thrilled to learn that you loved everything Ovolo Laneways has to offer. It is our main focus to provide every guest with more personalised service and 'Effortless Living'. Again, thank you for your wonderful comments and we look forward to seeing you again soon. Jake Yang Hotel General Manager

Perth, Western Australia, Australia
Reviewed 6 December 2016 via mobile

It's our first time at Laneways, it did not disappoint, they could not have been nicer, the staff was great, very friendly, happy people, they were very accommodating & helpful, on our last day there we had a very late flight out of Melbourne, they extended our room stay till midday, they then stored our luggage while we did our...

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Helpful?
1Thank Lyn B
Jake Y, General Manager at Ovolo Laneways, responded to this review

Hi Lyn, Thank you for the high five. Your lovely comments will definitely be conveyed to all our shiny happy team members. It is our promise that we will maintain our Ovolo standard by providing 'Effortless Living' to all our guests. Look forward to seeing you again soon. Jake Yang Hotel General Manager

Reviewed 4 December 2016

Just had three delightful nights at Ovolo. The location is fantastic walking distance to some great spots in Melbourne. Staff extremly friendly and helpful. We had a small issue with our room not being serviced due to a miscommunication, the hotel staff were so apologetic and certainly went out of their way to make up for it. . A really...

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Helpful?
Thank Antcarroll
Jake Y, General Manager at Ovolo Laneways, responded to this review

Hi Antcarroll, Thank you for the review. We are so happy to learn that your overall stay was satisfactory although there was some issue with room not being serviced due to a miscommunication. It is always our main focus to achieve problem resolution while our guests are still staying with us. We will ensure to prevent similar issues from reoccurring...

Brisbane, Australia
Reviewed 4 December 2016

After staying at the ovolo Woolloomooloo I was very excited to find one in Melbourne and couldn't wait to go. I must say upon arrival to find out no room service, restaurant or bar was a bit of a shock. When entering the room I was still a little under whelmed. However the staff make this hotel, they couldn not...

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Helpful?
Thank Cathrynmagic
Jake Y, General Manager at Ovolo Laneways, responded to this review

Hi Cathrynmagic, Thank you for your review and constructive feedback. We are glad to hear that the service provided by our shiny happy team made your stay more enjoyable. It is our promise to provide all our guests with more memorable stay by continuously improving ourselves. Please contact us via laneways@ovolohotels.com so that we could look after you again on...

Reviewed 30 November 2016

The Ovolo Laneways was an excellent beginning to our Australian vacation. The staff was very friendly and helpful. The hotel is in a wonderful location--near the free tram and close to many good restaurants. Our room was clean and nicely furnished. The amenities included free bottled water. Overall we were extremely pleased with our stay. Since nothing is perfect, I'll...

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Helpful?
1Thank William T
Jake Y, General Manager at Ovolo Laneways, responded to this review

Hi William T, Just a quick shout to thank you for high five! So happy to learn that you loved our service and Ovolo freebies, which definitely help many of our guests to experience 'Effortless Living' during their stay. We also must thank you for your understanding about our small basin. It is one of our main focuses to resolve...

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Staying in Chinatown

Neighbourhood Profile
Chinatown
Locals know that Chinatown is the tried and true place to eat before hitting the nightclub scene. The place simply buzzes, and the well-preserved buildings exude a sense of Imperial China stemming from immigration over a century ago. In restaurant after restaurant on Little Bourke Street, you'll find delicious dishes such as sizzling honeyed prawns, and value for your money. Stately matrons oversee family kitchens serving up age-old recipes. The lighting may be unromantic, the patrons loud, and the service no-nonsense, but the food is sensational.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Airport Transportation
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
See the world in colour! Inspired by the hidden laneways and street art that Melbourne is known for, this 43-room boutique hotel is your perfect opportunity to embrace the culture and enjoy effortless living in the heart of the city. Within the unsuspecting charcoal facade is a realm of hidden surprises. Be prepared to be taken on an exciting sensory journey from the dramatic and smart concierge-style reception, through dimly-lit corridors accentuated by brightly coloured doors and illuminated custom artwork, before arriving at the calming and restorative guest rooms. Six distinct room types provide an uncluttered and trendy approach to urban living with seamless integration of the Ovolo touch – all the little things that make effortless living a reality for the modern, tech-savvy traveller. Smart space planning, diverse furniture and joinery components allow guests to reconfigure the rooms to suit their unique purposes. Designed to impress, Ovolo Laneways also features three penthouse suites complete with outdoor rooftop terraces and supercharged offerings. Whether you are travelling as a group or hosting an intimate party, this is the ultimate “rich friend’s house” for your crowd to celebrate or relax against the backdrop of Melbourne city skyline. Situated at the top pocket of Little Bourke Street surrounded by theatres, restaurants and bars, the hotel is literally footsteps away from all that Melbourne has to offer. But really, who needs to go anywhere when your room rate already includes everything? Grab N’ Go breakfast*, Wi-Fi, mini bar, self-service laundry, happy hour*, gym access? – Yep, all free. *only when you book direct on Ovolo Hotels website ... more   less 

Additional Information about Ovolo Laneways

Address: 19 Little Bourke St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Chinatown
Price Range: $222 - $637 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ovolo Laneways 4*
Number of rooms: 43
Reservation Options:
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Hotel Style:
#8 Family Hotel in Melbourne
#14 Luxury Hotel in Melbourne
#23 Business Hotel in Melbourne
#32 Romantic Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Ovolo Laneways staff and other travellers.
7 questions
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Brisbane, Australia
10 months ago
Melbourne, Australia
8 months ago

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Questions? Get answers from Ovolo Laneways staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Studio Rms are compact & their corresponding bathrooms are tight - with a v.small sink - awkward to use when grooming & brushing your teeth.”
 of 5 bubbles RacQue1, 10 Feb 2017 | Read review
“We liked the one bedroom suite as the studios are small.”
 of 5 bubbles alikJ5016CF, 16 Jan 2017 | Read review
“One with a window.”
 of 5 bubbles carolinag195, 5 Jan 2017 | Read review
“Room 406 is a 2 bedroom suite, lots of room to move.”
 of 5 bubbles Perdeahal, 30 Dec 2016 | Read review
“Probably book more than a studio - sounds like they are more roomy”
 of 5 bubbles kcnz2016, 10 Dec 2016 | Read review
5 of 5