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Gem Apartments Short Stay

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Gem Apartments Short Stay
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92 Reviews from our TripAdvisor Community

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Showing 91: English reviews
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Reviewed 3 weeks ago via mobile

We were due to stay at these apartments from 26 - 29 January 2017. We are from Adelaide & we were taking the family to see Cirque Du Soleil. The day before our trip my father was taken to hospital in an emergency (he passed away the following day) we called Gem to inform them we obviously had to cancel...

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Helpful?
Thank Lesley D
kelski2, Manager at Gem Apartments Short Stay, responded to this review

Thankyou for your review. Our cancellation policy is that bookings cancelled within 7 days or arrival are non refundable, bookings cancelled within 28 days are refundable prorata for every night that we are able to rebook. As you cancelled the day before arrival there was no entitlement to a refund. However, given the circumstances we did offer you a partial...

Sydney, Australia
Reviewed 17 January 2017

I thought my apartment was on 63 Whiteman St Melbourne when I booked but I was actually given an apartment located on the 17th floor or 180 City Road, Southbank (SouthbankONE Apartments). Disappointment was the balcony which was very small with no outdoor chairs to sit and enjoy the view. The apartment was clean and comfortable the best part was...

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Thank Vanessa N
Adelaide, Australia
Reviewed 15 January 2017

The apartment location was excellent! The apartment itself was really good with excellent amenities in the apartment and the security was great with free onsite parking. Wifi was also free as well as Foxtel. The only downfall was the cleanliness, which was really disappointing given that it is such an excellent apartment in every other way. The ensuite had a...

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Thank Jodie J
Singapore, Singapore
Reviewed 2 January 2017 via mobile

Just so readers are not confused, we stayed in 63 Whiteman Street, name of apartment is called Vue Grande. Fantastic location. It is directly opposite Crown entertainment Centre and walkable to CBD/Swanston Street via bridges across the river. We booked a three bedroom apartment (level 31, 3101) Living room and all the rooms are spacious. Kitchen is very well equipped....

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Thank Denise K
Coffs Harbour, Australia
Reviewed 28 December 2016 via mobile

Fantastic views from the 34th floor! Location location location! We are a family of four who stayed with Gem apartments in the Freshwater Place building at Southbank Melbourne and it was fantastic! Our son has a wheelchair and the apartment and complex was accessible. We loved it! Great 2 bedroom apartment, room 3403 with fabulous city views over the Yarra...

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Thank Sheran71
Bega, Australia
Reviewed 5 December 2016 via mobile

4 of us stayed in 3 bedrooms. All had fantastic views - especially the master bedroom! It really is a home away from home, with all amenities supplied. We had no trouble finding it (using the address, not the name of the apartments) Rooms were clean and tidy, and beds were comfortable. A short stroll to the Casino and Southbank,...

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Thank Gabbi D
Reviewed 30 November 2016 via mobile

Gem's Deluxe Two Bedroom Apartment @ Vue Grande 63 Whiteman St. was indeed a lovely home away from home. It was clean, spacious and comfortable, complete kitchen equipment, extra towels and bed linens, vacuum cleaner, iron, DVD player, Foxtel etc. The apartment was on the 25th floor with an awesome bustling city view. The kids loved watching emergency vehicles rush...

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Thank IndahAlshahab
Fremantle, Australia
Reviewed 22 November 2016

Had a two bedroom apartment it was a good size good location close walk to the Crown it had a very big balcony with some outdoor furniture which should be updated the main bedroom also faced the balcony which is very close to a overpass bridge you can hear the traffic noise especially the trucks it has black out blinds...

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Thank Stephen B
Perth, Australia
Reviewed 14 October 2016

We stayed on the 17th floor which provided fantastic views of the city, Crown and surrounds. The evening view was a spectacular with the multi coloured lights, due to the lights being so prominent curtains would be helpful to close at night to allow darkness rather than lights from Crown reflecting in the mirrored wardrobe doors. The road noise was...

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Helpful?
Thank joanne943
Kellie S, Manager at Gem Apartments Short Stay, responded to this review

We are confused by this review as we do not require our guests to clean the apartments before departure, other than the kitchen crockery to be mostly cleaned and put away. Our linen is professionally laundered, we would never ask our guests to wash the sheets. Our apartments are professionally cleaned and all of the items listed above have shocked...

Kuala Lumpur
Reviewed 11 October 2016 via mobile

When checking-in, be sure to check the address given in the email from the apartment management. There are a few apartments located in various buildings on the same street. The check-in process was seamless (once we located the correct building!) and Melissa, the representative who handled the process was very helpful. Our apartment was on the 15th floor and noise...

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Helpful?
Thank Kayser10

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Gem Apartments are a select group of Melbourne luxury apartments in Southbank and inner suburbs which offer guests spectacular views, central location, extra space and the touches of home. Our apartments are individually owned and located in different buildings, offering guests diversity to meet your needs. Gem Apartments provides the perfect Convention Centre & Exhibition centre accommodation in Melbourne. Our apartments are well equipped and perfectly suited for family, holiday, couples and corporate apartment accommodation. They are also ideal as short term accommodation if you are moving to Melbourne.Each Gem Apartment has fantastic views, open and airy, resort style facilities, central location, quality furniture and decor, broadband internet, secure parking for one car, flat screen televisions and pay tv, fully equipped kitchen to suit the needs of longer stays ... more   less 

Additional Information about Gem Apartments Short Stay

Address: 63 Whiteman St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $217 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gem Apartments Short Stay 4*
Number of rooms: 30
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Questions & Answers

Here's what travellers have asked, with answers from Gem Apartments Short Stay staff and other travellers.
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Questions? Get answers from Gem Apartments Short Stay staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a high level to avoid road noise and check with cleaning demands on departure.”
 of 5 bubbles joanne943, 14 Oct 2016 | Read review
“Our apartment faced the city and the traffic noise, (sirens, horns), was evident at times but after the 2nd night we got used to it.”
 of 5 bubbles darrylg183, 10 Aug 2016 | Read review
“Very spacious”
 of 5 bubbles TraceyS321, 28 Jul 2016 | Read review
“This apartment is in a residential tower, do not expect a reception desk. When you book you may end up in one of a number of buildings.”
 of 5 bubbles leow642, 12 Jun 2016 | Read review
“Get a high floor to avoid tram noise.”
 of 5 bubbles Welcome2015, 17 May 2016 | Read review
5 of 5