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Crown Promenade Melbourne

2,596 reviews
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Traveller (762)
Room & Suite (396)
Pool & Beach (39)
Overview
  • Excellent54%
  • Very good36%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“mesh restaurant”(37 reviews)
“corner king room”(31 reviews)
“casino complex”(53 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (2,596)Write a Review
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All reviewsmesh restaurantcorner king roomcasino complexyarra riversouth bankfloor to ceiling windowsvalet parkingroom serviceeasy accessmodern hotelcity viewshort walkmini barbuffet breakfaststandard roomgreat roomconference
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531 - 535 of 2,490 reviews
Reviewed 24 September 2016

I booked this hotel as it was close to our wedding reception. We wanted to stay close by and somewhere a little bit fancy for our wedding night. We booked a studio room which was so nice and spacious with an incredible view! I had...More

Thank Elleare
Reviewed 23 September 2016

Once again we visited Melbourne and had the pleasure of staying at Crown Promenade. We are always well looked after from the check in and the room view to the catering of my specific needs. Love the pool and Gym, internet is good, eateries very...More

Thank EmKae70
Reviewed 22 September 2016 via mobile

Stayed for the winter special 3 for the price of 2 nights first time at crown check in was efficient we were on the tenth floor room 1090 very disappointed as the room stunk of stale smoke hit you in the face when you opened...More

Thank trishr798
Response from CrownHotelsAu, General Manager at Crown Promenade MelbourneResponded 3 October 2016

Thank you for taking the time to leave your review, Trish. Please accept my apologies for the issues experienced with your initial room allocation. While Housekeeping use air purifiers and steam cleaners to refresh smoking rooms after each stay, I can certainly understand that this...More

Reviewed 21 September 2016 via mobile

I stayed here for my birthday on the 19th. I had already organised the complimentary sparkling to be in the room on arrival as that's what you get when it's your birthday however at check in I had to prove to them it was my...More

Thank missvegas24
Response from CrownHotelsAu, General Manager at Crown Promenade MelbourneResponded 27 September 2016

Thank you for taking the time to leave your review. Firstly, please accept my apologies for your arrival experience. I was naturally disappointed to learn that your most recent stay did not meet expectations. For the benefit of others who may read this review, as...More

Reviewed 18 September 2016

We stayed here last week as a pre baby moon. The staff are wonderful and the room was very spacious and clean. The shower is also huge and the double basins were very luxurious. Great stay will definitely be going back.

Thank Danielle K
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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Heated pool
Indoor pool
Details
Price range
US$184 - US$562 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Melbourne
#6 Green Hotel in Melbourne
#15 Family Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#22 Business Hotel in Melbourne
#28 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$184 - US$562 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Melbourne
#6 Green Hotel in Melbourne
#15 Family Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#22 Business Hotel in Melbourne
#28 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (762)
Room & Suite (396)
Pool & Beach (39)
Dining (35)
Amenities (20)
Family and Play Areas (1)
Questions & Answers
Ask a question
Brant and Diann... M
18 January 2018|
AnswerShow all 12 answers
Response from Scarrface | Reviewed this property |
Yes
0
Votes
Sally B
18 October 2017|
AnswerShow all 7 answers
Response from CrownHotelsGM | Property representative |
Hi Sally, Thank you for your question. We do offer valet laundry services including dry cleaning and pressing. You will find a pice list located in your closet. Warm regards, Crown Hotels
1
Vote
Mayo1977
5 October 2017|
AnswerShow all 6 answers
Response from CrownHotelsGM | Property representative |
Hi Mayo1977, Greetings from Crown Promenade Melbourne. Valet parking is $39 per day. Alternatively, the Crown multi-level carpark is located a few minutes away and costs $16 per day (excluding peak periods and public... More
0
Votes
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Room Tips
"Any of the rooms would be good i think"
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"Go high to get the best views..."
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"Ask for a High Floor"
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"Our room was 1776 and we looked out towards the port"
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