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Crown Promenade Melbourne

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#26 of 156 Hotels in Melbourne
Certificate of Excellence
GreenLeadersSilver level
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Crown Promenade Melbourne
Crown Promenade Melbourne
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2,236 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Promenade Melbourne
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Showing 2,145: English reviews
Reviewed 25 October 2015 via mobile

2012 was my first time in Asutralia. Stayed in Melbourne for 3 nights to attend a business conference. T'was a great experience for me. Crown Promenade made it to reality. Great window view. Big room. With nice bed, blancket and pillows. Establishments with no security guards always amuses me. But dont leave valuables, like dollars inside your room. I lost...

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Helpful?
Thank benjie_dorango
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Dear Mr Dorango, Thank you for taking the time to write a review about your stay at Crown Promenade. I was disappointed to learn of your experience and was hoping you could call us on 03 9292 8160 at your convenience as we’re having trouble locating details you have mentioned from your visit in 2012 and we'd very much like...

Brisbane
Reviewed 24 October 2015

Very good quality service, big rooms with big beds and huge, soft pillows. Like lying on a fluffy marshmallow. Good range of TV stations, stocked minibar at ok prices. Bathroom is not totally private as the WC door was frosted glass and there was a large space looking into the bed area. The breakfasst was beauriful with an excellent range...

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Thank Galvo1
Sydney, Australia
Reviewed 24 October 2015

Good overall hotel but does feel a bit like the poor cousin to the main Crown Hotel. Charging $5 for a water in the room is outrageous and overall is expensive. Location to the city is ok (short but nice walk) and location to the great Crown Complex of top shops, restaurants and casino is great. Conference facilities are excellent.

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Thank Stephen A
Brisbane, Australia
Reviewed 20 October 2015 via mobile

Crown promenade has great rooms and also it has access to it famous crown casino....the rooms are great and also breakfast spread at the mesh restaurant is too good....my company has arranged for employee stay many times and it is always a pleasure to stay there...

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2Thank Neeraj G
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for sharing your recent stay with us. It was a pleasure reading your 5 star review and we noted with appreciation that you found us to be a “Great hotel” with a breakfast you enjoyed. We appreciate your return patronage and hopefully we’ll see you again in the near future. Sincerely Greg Moore General Manager

Toronto, Canada
Reviewed 17 October 2015

Great location and high end hotel with spacious rooms and a great bathroom and huge shower (also good for hanging laundry!). Staff were very helpful. Close to downtown and the Melbourne Tram Car Restaurant stop.

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Helpful?
2Thank Pat V
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the terrific comments! We love the fact that you enjoyed your stay with us and appreciate your comments – “excellent hotel and location” and “staff were very helpful” as all of our team strive every day to make sure our guests have a memorable stay. We hope to welcome you back soon. Sincerely Greg Moore General Manager

Adelaide, Australia
Reviewed 15 October 2015 via mobile

The Crown Promenade is the hotel to stay in when travelling to Melbourne. Centrally located. Fantastic staff who are only too pleased to help you enjoy your stay. Amazing views - especially if your in the higher river facing rooms. Quality room service delivered promptly. Highly recommend. I will definitely go back.

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Helpful?
Thank sharon w
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the 5 star review from your recent stay with us. It is wonderful to read you encountered “fantastic staff who are only too pleased to help you enjoy your stay” – high praise indeed which will be appreciated by our Team. As you’ve pointed out we have uninterrupted views of the city or across towards the bay...

Kalgoorlie-Boulder, Australia
Reviewed 11 October 2015

This hotel is perfectly placed if you're travelling without a car. We found it an easy walk into the CBD to attend the Regent Theatre, as well as for shopping etc. There are tram stops everywhere, which makes it very convenient if you don't wish to walk. The hotel itself was very nice. The room was well maintained, extremely clean...

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Helpful?
2Thank JLL60
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for the positive review. We are fortunate to located conveniently on Southbank which is only a ‘stone’s throw’ away from the CBD. If you’re not inclined to walking, there is a tram stop right outside the hotel. It’s wonderful to read you found the team “very friendly and helpful” a big compliment which will be shared and appreciated....

Solihull
Reviewed 11 October 2015

Melbourne's ghastly casino complex (i dislike gambling) has several big hotels attached; this seems to be one of the more affordable ones. Service is good; location is excellent - one end of the smart, busy south bank strip and 10 min or so from the convention and exhibition centre - but character pretty minimal. Breakfast selection no better than fair...

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Helpful?
Thank David2012Solihull
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank you for sharing your recent stay with us. Whilst we were delighted to read that you found the “service is good; location is excellent” it was disappointing to read you thought the breakfast should do better. We normally receive positive feedback about the buffet breakfast selection which has a large variety of items on offer. We always welcome feedback...

Sydney, Australia
Reviewed 10 October 2015 via mobile

Well deserved reputation with an extremely comfortable stay. Rooms were spacious and well laid out with relatively new facilities including the bathroom. Wifi speeds are good and the hotel location is convenient. Definitely positioned at higher end of market

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Helpful?
Thank DesLimPug
CrownHotels, General Manager at Crown Promenade Melbourne, responded to this review

Thank for your 5 star review! We appreciate your kind words as our team work diligently to ensure we provide the best service and product offering we can. Our rooms' contemporary design is ‘ageless’ and many of our guests comment on the oversized shower which they appreciate. We look forward to welcoming you back in the near future for another...

Melbourne, Australia
Reviewed 9 October 2015

My husband and I stayed here for the weekend in late July. We had a corner room. The room was very clean, house keeping were a bit slow on the Saturday morning but still good overall. The only thing I would say is the walk to the casino is a bit far. We would come back. Out of all the...

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Thank Superjude

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Relaxed, award-winning and thoroughly modern, Melbourne's Crown Promenade offers you a fresh perspective on how good a hotel can be. Located in the heart of the action - Melbourne's vibrant Southbank entertainment precinct and directly linked to the exciting Crown Entertainment Complex, Crown Promenade is also close to the CBD, the Melbourne Exhibition Centre and the city's most famous arts and sporting facilities. Eat and drink in style at Mesh restaurant or Tonic Bar, relax by the pool or take a walk to the 24 hour action of Melbourne's Crown Entertainment Complex. Sleep, eat, work or play - you can do it all in style at Crown Promenade. ... more   less 

Additional Information about Crown Promenade Melbourne

Address: 8 Whiteman St | Southbank, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: $254 - $630 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Melbourne 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Hotel Crown Promenade
Hotel Style:
#5 Green Hotel in Melbourne
#9 Spa Hotel in Melbourne
#18 Romantic Hotel in Melbourne
#20 Family Hotel in Melbourne
#22 Business Hotel in Melbourne
#25 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Promenade Melbourne staff and other travellers.
23 questions
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Singapore
6 months ago
Adelaide, Australia
3 months ago
9 months ago

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Questions? Get answers from Crown Promenade Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have ceiling to floor windows”
 of 5 bubbles Fareasttraveller515, 15 Feb 2017 | Read review
“Ask for high floor to get a view”
 of 5 bubbles Hancocks, 5 Feb 2017 | Read review
“City /Yarra River view would be best to fully enjoy views of my beautiful home town”
 of 5 bubbles Limmy27, 2 Feb 2017 | Read review
“Request a room near the top for great views”
 of 5 bubbles 326gailf, 25 Jan 2017 | Read review
“We had a corner suite which gave you two windows, not worth the extra price as it was the same size as the standard room.”
 of 5 bubbles marialK2985LI, 21 Jan 2017 | Read review
5 of 5