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Melbourne Short Stay Apartments Southbank Collection

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Melbourne Short Stay Apartments Southbank Collection
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482 Reviews from our TripAdvisor Community

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There are newer reviews for Melbourne Short Stay Apartments Southbank Collection
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Showing 459: English reviews
Waikato Region, New Zealand
Reviewed 25 April 2016

Just spent a few days on a shopping trip to Melbourne. We stayed in the this short stay apartment complex. Wow! Really nice, plus we received a free upgrade to a bigger apartment. 10 mins walk to the city, on site gym and pool and amazing views up toward Melbourne cbd. Highly recommended. The staff were so professional and helpful.

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Helpful?
Thank Mike L
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear Mike L, Wow! Thank you for providing a glowing five star review of your stay with us this April, it was our absolute pleasure to welcome you to one of our Southbank Collection properties! We truly appreciate you taking the time to leave your feedback, it helps us continue to deliver an outstanding guest experience. I am so thrilled...

Sydney, Australia
Reviewed 24 April 2016

Great location - near Southbank and the casino. Easy walk to a great selection of restaurants and bars, tram stop at the end of the street.There is also a small Foodworx (supermarket) next door for groceries. The apartment was lovely and clean and stylishly decorated. The bed and pillows were very, very comfortable, which is always important! There were a...

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Helpful?
Thank Robyn C
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear Robyn C, Thanks for leaving your review following your recent stay with us at one of our Southbank Collection properties in March 2016. I'm very happy to read that you enjoyed your stay with us and that you enjoyed our fantastic and central location and you enjoyed our very comfy pillows. With regards to a view, next time you...

Adelaide, Australia
Reviewed 23 April 2016

Went to the office at 187 City Road. Was told the we'd be staying at the Epic Apartments at 118 Kavanagh, which was just around the corner. I'd made the booking through booking.com. Check in was quick and easy. I was with my 2 young daughters and we were in a good sized 2 bedroom, 2 bathroom apartment with a...

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Helpful?
Thank AndrewTrajkovic
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear Andrew Trajkovic, Thank you for sharing your experience following your recent stay with us. It's great to hear from our guests because it helps us to ensure that we keep delivering an outstanding guest experience. It is with great pleasure that I read your review! We work hard to present our apartments to a standard where you can walk...

Reviewed 23 April 2016

Good location just outside of the free tram zone, near to the Casino, local shops and main city attractions. The apartment was well maintained, clean and the kitchen was reasonably well equipped. This is not a cheap option but if you want to self cater in a comfortable apartment then it is a good choice. Negatives are: no balcony furniture,...

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Helpful?
Thank Lee D
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear Lee D, Thanks for leaving your review following your recent stay with us at one of our Southbank Collection properties in March 2016. I'm very happy to read that you enjoyed your stay with us and that you found our location perfect for your time in Melbourne. I appreciate your feedback about your balcony and I would like to...

Melbourne, Australia
Reviewed 21 April 2016 via mobile

*Very clean and tidy *Staff we're very helpful and friendly *check in and check out was nice and fast *crown casino was less then a 5 minute walk away *grocery shop on opposite side of the road which was a huge convenience Only downside was no extra blankets in the room and the inside pool wasnt as big as thought...

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Helpful?
Thank channy08
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear Channy08, Thank you for sharing your experience following your recent stay with us. It's great to hear from our guests because it helps us to ensure that we keep delivering an outstanding guest experience. It is with great pleasure that I read your review! We work hard to present our apartments to a standard where you can walk in...

Sydney, New South Wales, Australia
Reviewed 20 April 2016 via mobile

This apartment hotel was perfect for us. We stayed for 5 days and had a great time with all that Melbourne has to offer. To return home after each outing to our own apartment was ideal. The apartment was well equipped including full kitchen and laundry . Furniture and kitchen equipment appeared new and we had everything we needed. We...

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Helpful?
Thank Leigh S
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear Leigh S, Thank you for providing your five star review following your stay with us this April, it was our absolute pleasure to welcome you to one of our Southbank Collection properties. We really appreciate you taking the time to leave your feedback. I am so pleased to read that you rated your stay with us so highly! It's...

Reviewed 18 April 2016

Okay I loved James...James was amazing...the manager who managed my initial complaint was awful and so was the front desk girl that took my first call when I was headed to the apartment from the airport after 24 straight hours of flying. First of all there is no ealry check in...so if you're coming from the states and arrive exhausted...

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Helpful?
1Thank jay c
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear jay c, Thanks for sharing your experience following your recent stay with us at one of our Southbank Collection properties. We honestly value the feedback as it helps us make improvements to our customer service policies and procedures to ensure your experience with us is the best it can be. I would like to take this opportunity to apologise...

Singapore, Singapore
Reviewed 15 April 2016 via mobile

Spacious room, fully equipped - quite ideal if you are planning to stay for an extended period of time. It has ever ting you need such as a kitchen and a washing machine. Facilities and room are clean. Staff is friendly. Wish they had breakfast, but I understand this is not a hotel.

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Helpful?
Thank Charly186
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear Charly186, Thank you for sharing your experience following your recent stay with us. It's great to hear from our guests because it helps us to ensure that we keep delivering an outstanding guest experience. It is with great pleasure that I read your review! We work hard to present our apartments to a standard where you can walk in...

Sydney, Australia
Reviewed 15 April 2016 via mobile

Booked two nights here on a business trip. Great apartment but what a nightmare checking in and out?! Parked up in the hotel car park then was told to move to a different level due to allocated parking. So, parked on level 6, then an employee had to get us to level 11 (our room). On leaving, there was no...

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Helpful?
Thank Teejaytracy
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear teejaytracy, Thanks for sharing your experience following your recent stay with us at {Property Name}. We honestly value the feedback as it helps us make improvements to our customer service policies and procedures to ensure your experience with us is the best it can be. I would like to take this opportunity to apologise that you did not receive...

Sydney, Australia
Reviewed 14 April 2016

We were thrilled with our 2-bedroom apartment. It was spotlessly clean, well appointed and a comfortable size for our party of 4. The unit was just a short 6 minute walk from Southbank, and about 10 minute walk from the Arts Centre, NGV and the Kings Domain (and Royal Botanic Gardens).We would definitely book this accommodation again.

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Helpful?
Thank iam5695
Melbourne04, Manager at Melbourne Short Stay Apartments Southbank Collection, responded to this review

Dear iam5695, Thanks for leaving your review following your recent stay with us at one of our Southbank Collection properties in March 2016. I'm very happy to read that you enjoyed your stay with us and that you enjoyed our properties great location and you found the apartment to be spotlessly cleaned and comfortable for your party of 4. Again,...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make yourself at home... Unlike traditional hotels, our stylish apartments offer all the space and comfort of home. Make the most of your stay in Melbourne by choosing one of our Southbank Collection apartments. Melbourne Short Stay Apartments offers you a range of one, two and three bedroom quality executive style apartments for both the corporate and leisure traveller in a residential tower that gives you a feeling of home. Features include a fully equipped kitchen, separate living/dining area, comfortable bedrooms, laundry and private balcony. Guests have complimentary use of recreational facilities including indoor pool and gymnasium. ... more   less 

Additional Information about Melbourne Short Stay Apartments Southbank Collection

Address: 187 City Rd, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne > Southbank
Price Range: $172 - $372 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melbourne Short Stay Apartments Southbank Collection 4*
Number of rooms: 100
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Also Known As:
Melbourne Short Stay Apartments Hotel Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Melbourne Short Stay Apartments Southbank Collection staff and other travellers.
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Perth, Australia
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Questions? Get answers from Melbourne Short Stay Apartments Southbank Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if there are any quiet rooms”
 of 5 bubbles MikeJ52, 3 Dec 2016 | Read review
“Rooms with a view are always wonderful to enjoy”
 of 5 bubbles 219barryp, 30 Nov 2016 | Read review
“Try for floor near the top and room overlooking the city”
  • View back towards the city and convention centre
 of 5 bubbles KiwiStevechch, 5 Nov 2016 | Read review
“Try the 23rd floor.”
 of 5 bubbles Mel2262, 28 Oct 2016 | Read review
“1905 very quiet and great views!”
 of 5 bubbles 855traceyh, 16 Oct 2016 | Read review
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