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Oaks on Collins

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1,102 Reviews from our TripAdvisor Community

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Showing 1,090: English reviews
Canberra, Australia
Reviewed 4 November 2014

Stayed in an Executive Studio Apartment. I realise that I got quite a cheap deal on the room and didnt have high expectations - I just wanted a comfortable place to relax for 2 days after a long haul flight. FIrstly the good: - Location - Collins St, obviously very central. - Was able to extend my checkout from 10am...

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Helpful?
Thank jlt2603
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Thanks for taking the time to provide comments concerning your stay with us at Oaks on Collins recently. Whilst I feel that our upcoming refurbishment will address the majority of the issues you pointed out above you have provided me with feedback particularly regarding the cleaning of the apartment which I can assure you will be addressed accordingly. I am...

Perth, Australia
Reviewed 4 November 2014

Spacious, clean room with functional kitchenette and loads of living space. Blockout curtains were welcome, and the location was great. The 24 hour taxi rank across the road was very handy for an early morning departure.

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Helpful?
Thank kcpac
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Thanks for your feedback and happy to read your review of your recent stay with us. Regards, Hotel Manager

Dunedin, New Zealand
Reviewed 2 November 2014

I stayed here for 2 nights for a conference, and was impressed by the helpfulness of the staff, and the cleanliness of the rooms - lovely bed and shower, as well. I was also very lucky to have a room overlooking Collins Street, so wonderful views of the Rialto across the road. Nice, comfy base after a long day, and...

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1Thank Trudi M
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Glad to hear that you enjoyed your stay with us and the service you received made it all the more special. I hope we see you again, especially after we have completed our current refurbishment to provide even better apartments for you to enjoy. Regards, Hotel Manager

Reviewed 30 October 2014 via mobile

Welcome to Noisy Town We requested they consider stopping a lift due to excessive noise, nope, it kept running, so no sleep Rooms are crap, small, light leaks in through the flimsy blinds into an outdated room while the trams and cars roam our front I guess you get what you pay for !!! Never again ... that's 5 times...

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1Thank Blistered333
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

I am sorry to hear that you did not receive a peaceful nights sleep as expected and that you found our rooms to be outdated. All our blinds are being replaced in our current refurbishment program which is expected to conclude in March next year. This will freshen up and modernise the apartments hugely and we are excited to be...

Reviewed 28 October 2014

Arrived to our room to find a massive puddle from the dripping aircon. New room assigned only to have the aircon rattle all night and yet again make a puddle at the door. No shower curtain on the shower and even when asked for one to be put in still nothing resulting in the little bathroom being flooded. Stayed for...

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1Thank Julie S
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Thanks for providing your invaluable feedback regarding your stay with us at Oaks on Collins. I am sorry to read that your air conditioner was not operating as it should have and rest assured this will be rectified for incoming guests. Unfortunately some equipment can fail from time to time and it is a shame that you had to experience...

Newcastle, Australia
Reviewed 28 October 2014

We had a great time at this hotel. The staff were very friendly and always professional and helpful. Having ready previous reviews I had asked for a room away from the elevator shaft and due to the length of our stay asked for a view. There was no mention of this upon check-in but were greeted with 3 big windows...

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1Thank NclePete
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Many thanks for your review for Oaks on Collins and appreciate you taking the time inform other travellers of your positive experience with us. Kind regards, Hotel Manager

Gosford, Australia
Reviewed 20 October 2014

Have stayed here a number of times on business as it has a good location, the kitchenettes are functional and the rooms well presented. Most recent visit was in an exec suite on the seventh floor facing away from collins st. it does look onto the laneway, and is surrounded by offices, but it has solid block out curtains for...

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1Thank Gordon2250
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Thanks for taking the time to provide insight into our property, especially as you are a frequent guest here at Oaks on Collins. We look forward to welcoming you back again soon. Kind regards, Hotel Manager

Singapore
Reviewed 16 October 2014

stayed on the 19th floor, this means you have to carry your luggage up 1 floor over a staircase; carpet in the room is old and filthy; TV is small and ceiling mounted, blocking the entrance to the bathroom the basin the bathroom is soo small that you need yoga-skills to brush your teeth with only the slightest wind, the...

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1Thank drarbee
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

I am sorry to read your did not enjoy your apartment or stay with us. Our lifts do only go to level 18 with all our Rooftop apartments having access via another set of stairs but our staff are always more than willing to assist where possible. Our TV's are being upgraded shortly to larger units which we believe will...

Sydney, New South Wales, Australia
Reviewed 16 October 2014

I have stayed at the Oaks on Collins many times both for business trips and social outings... and it always offers the comfort and location you would expect from this standard of hotel. You can walk everywhere from here or use the tram on Collins Street or Spencer Street station or the Taxi stand across the road is always attended....

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Helpful?
Thank Gregory A
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Thanks for your comments regarding your multiple stays with us in the past and tips for fellow travellers. It is great to get feedback from guests that stay on numerous occasions and hope to see you again soon as we are looking forward to our upcoming refurbishment. Kind regards, Hotel Manager

Perth, Australia
Reviewed 15 October 2014

Spent the weekend during the AFL grand final. Easy to get to the other side of town by using the trams or can walk it. Close to Southern Cross Train station. The room was self contained which was good. Able to bring cold purchases back to hotel and put in to fridge. Haighs is right across the road if you...

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Helpful?
Thank Luckyjw70
OaksOnCollins, General Manager at Oaks on Collins, responded to this review

Thank you for your comments regarding your stay with us over the AFL Grand Final weekend and glad to read you found us perfectly located for all your needs. Kind regards, Hotel Manager

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Oaks on Collins is located in the heart of Melbourne’s business and financial centre, opposite Rialto Towers. Just outside the door is the city’s vibrant entertainment, restaurant, and shopping precinct, while Bourke Street, Southgate, the Crown Entertainment complex and Telstra Dome are a short stroll away. ... more   less 

Additional Information about Oaks on Collins

Address: 480 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $131 - $413 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks on Collins 4.5*
Number of rooms: 271
Reservation Options:
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Also Known As:
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins
Oaks Hotel Melbourne
Oaks Melbourne
Hotel Style:
#103 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Oaks on Collins staff and other travellers.
4 questions
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Questions? Get answers from Oaks on Collins staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“lower floors are noisy.”
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