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Arrow On Swanston

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Traveller (78)
Room & Suite (20)
Business Centre & Event Rooms (3)
Overview
488 Swanston St Carlton, Melbourne, Victoria 3053 Australia See on map
AMENITIES
Internet
Parking
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Fitness centre
Kitchenette
3.5 Star accommodation
Reviews (314)
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299 results
Traveller rating
29
111
82
34
43
Traveller type
Time of year
LanguageEnglish
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29
111
82
34
43
Show reviews that mention
All reviews tram stop free tram zone queen victoria markets served its purpose melbourne central station separate rooms state library small kitchenette twin room street mall per night cbd area minute walk staff at reception reception area would definitely stay here again bed was very comfortable
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1 - 5 of 299 reviews
Reviewed 2 weeks ago

Arrived in Melbourne in the early morning, weather was freezing. We stayed in Arrow for 3D2N. Ms. Grace at the front desk was very friendly and gave us the early checked-in, since we were all looked so tired during the flight. The room was clean,...More

1  Thank EBOZEBOZ
Reviewed 3 weeks ago via mobile

Arrow on Swanson is ok for a budget hotel. Excellent location, close to trams and walking distance to CBD. Staff were friendly and helpful. House keeping could do more than just make the beds Beds were not that comfortable. Wifi, pool, gym had to be...More

1  Thank Jay N Kel B
Reviewed 30 August 2018 via mobile

The location of this hotel is quite nice, close to the RMIT campus, state library, and one of the main streets: Swanston. The walk to the river is just 20min, the olympic park and Rod Laver area around 30min, and convenience stores/supermarkets are very close...More

1  Thank Léon o
Reviewed 19 July 2018 via mobile

Good location, poor service from reception staff, room smelt of smoke despite it being a non smoking room. Foyer under reconstruction, only one lift available. No direct access to car park. Had to go onto street, through next building, into back alley and then walk...More

1  Thank mello1274
Response from Arrow M, Front Office Manager at Arrow On SwanstonResponded 8 August 2018

Dear Guest, Thank you for taking the time to provide feedback about your recent stay. We apologise for the inconvenience caused due to the lobby renovation. Your feedback is valuable to us. Rest assured that we will take action on this. We hope to see...More

Reviewed 13 July 2018 via mobile

Stayed here and was very happy with the service given by the staff. The room was very clean and comfortable. It was a small room but this suited me to the ground. They have been doing extensive renovations for many months now and are not...More

1  Thank Bernard G
Response from Arrow M, Front Office Manager at Arrow On SwanstonResponded 8 August 2018

Dear Bernard, Thank you for staying at Arrow on Swanston. We are glad that you enjoyed your stay. Thank you for the great feedback. We look forward to seeing you again in the near future. Kind Regards, Front Office Manager

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About
Description
Located on Swanston Street, Arrow on Swanston offers comfortable, convenient and value for money serviced apartments ranging from studio, one and two-bedroom apartments to fit the single traveller, couple or the More family. Our self-contained 3.5 star self-rated serviced apartments are fully furnished with modern amenities to suit your needs. Arrow on Swanston is perfectly situated in the heart of Melbourne, surrounded by entertainment, tourist attractions and sporting venues. Having tram stops just outside our doorstep allows easy access to anywhere in Melbourne. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Air Conditioning
Concierge
Laundry Service
Microwave
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Free Internet
Room types
Kitchenette, Non-Smoking Rooms
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
85
Price range
US$64 - US$136 (Based on Average Rates for a Standard Room)
Also Known As
Arrow On Swanston Melbourne
Location
Australia > Victoria > Melbourne
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Number of rooms
85
Price range
US$64 - US$136 (Based on Average Rates for a Standard Room)
Also Known As
Arrow On Swanston Melbourne
Location
Australia > Victoria > Melbourne
Photos
Traveller (78)
Room & Suite (20)
Business Centre & Event Rooms (3)
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Questions & Answers
Ask a question
mcr4evanow1
2 January 2018|
Answer
Response from Lenny T | Reviewed this property |
It's AUD18 per day if I can still remember correctly.
0
Votes
Jade1109
29 December 2017|
AnswerShow all 5 answers
Response from milkmeister | Reviewed this property |
$100 when I stayed there. They should have had to pay ME a bond for staying there...
2
Votes
lawrence l
19 December 2017|
Answer
Response from crazee4food | Reviewed this property |
I think if you inform the hotel in advance of your ETA, I'm pretty sure they will assign staff to be on duty to assist with your check in.
0
Votes
Room Tips
"If possible choose higher floors away from street and alley noise."
TBownAdelaide
26 Jun 2018
Read review
"dont stay here"
linzi453
24 Jan 2018
Read review
"Don't get a studio apartment!"
lorrainea627
21 Jan 2018
Read review
"There are plenty of options in the city, which would be better than this place."
Pogo01
15 Aug 2017
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