We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
05/11/2017 06/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Arrow On Swanston

    488 Swanston St | Carlton, Melbourne, Victoria 3053, Australia
    Save
    Lowest prices for your stay
    5 Nov 6 Nov
    US$164
    US$100
    SAVE US$64
    US$102
    US$103
    Traveller (72)
    Room & Suite (24)
    Pool & Beach (1)
    ibis Melbourne Hotel and Apartments
    1,712 reviews
    #71 of 162 hotels in Melbourne
     
    Ibis Melbourne Swanston Street Hotel
    1,056 reviews
    #100 of 162 hotels in Melbourne
     
    Melbourne Marriott Hotel
    1,583 reviews
    #11 of 162 hotels in Melbourne
     
    Brady Hotels Central Melbourne
    616 reviews
    #42 of 162 hotels in Melbourne
     
    Overview
    • Excellent10%
    • Very good39%
    • Average28%
    • Poor10%
    • Terrible13%
    Travellers talk about
    “tram stop” (49 reviews)
    “free tram zone” (15 reviews)
    Internet
    Air Conditioning
    Non-Smoking Rooms
    Fitness centre
    Kitchenette
    Wheelchair Access
    Laundry Service
    Free Parking
    Breakfast included
    3.5 Star Hotel
    All hotel details
    {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
    ibis Melbourne Hotel and Apartments
    1,712 reviews
    #71 of 162 hotels in Melbourne
     
    Ibis Melbourne Swanston Street Hotel
    1,056 reviews
    #100 of 162 hotels in Melbourne
     
    Melbourne Marriott Hotel
    1,583 reviews
    #11 of 162 hotels in Melbourne
     
    Brady Hotels Central Melbourne
    616 reviews
    #42 of 162 hotels in Melbourne
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$100.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Melbourne hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "41ae7be1c44c4c2cb9cfe16250b9477a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":594066,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[78948498],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":11,"year":2017},"checkout":{"day":6,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":100,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"41ae7be1c44c4c2cb9cfe16250b9477a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":164,"lowestMetaPrice":100,"additionalPartner":false,"highestMetaPriceDisplay":164,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":164,"lowestMetaPrice":100,"highestMetaPriceDisplay":164,"hotelName":"Arrow On Swanston","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQxYWU3YmUxYzQ0YzRjMmNiOWNmZTE2MjUwYjk0NzdhIiwiQUlLIjoiY2E2YTU2MzJiZTNkNDkzMWFiYmRkNGQyYmUwZGI5ZDkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "05/11/2017", "checkOut": "06/11/2017", "lowestPrice": "US$100", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79871235":"AgodaIB","32440572":"BookingCom","79515000":"CheapTicketsEWS","78948498":"OrbitzEWS","65746583":"Hotwire","54263509":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (283)
    There are newer reviews for Arrow On Swanston
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    51 - 55 of 269 reviews

    Reviewed 24 October 2016

    Booked three nights, found the reception staff very helpful. The room had a stove microwave toaster. The bed was very comfortable. I also booked the breakfast which was outstanding. The room was spotless, also the cleaning staff were very friendly. Their is a tram stop...More

    1  Thank thumper123456
    Response from Arrow M, Marketing Executive at Arrow On SwanstonResponded 28 October 2016

    Dear Thumper123456, We would like to thank you for your value feedback. It is much appreciate to hear that you had a lovely time while staying with us. For your next trip, we would recommend you to contact us directly to check if any special...More

    Reviewed 11 October 2016

    Stayed here for an early morning visit to St. Vincent's Hospital. Location was very good rooms were clean and tidy with a small kitchenette. Although a little on the small side it was quite adequate. Staff were friendly and polite. The main downside was the...More

    Thank Wally W
    Response from Arrow M, Marketing Executive at Arrow On SwanstonResponded 12 October 2016

    Dear Wally, Thank you for your value feedback and we would like to apologize about the TV cracked and the mattress did not meet your expectation. As Tripadvisor is totally anonymous, it would be great if you could provide the name under reservation to help...More

    Reviewed 10 October 2016 via mobile

    Cheap hotel and very rude receptionist staffs. Some staffs are rude and and snobby who are not helpful when the guest request for help. When they gave broken key card instead of giving new ones, they just ask "how come??" . I came to them...More

    Thank Beevelyshop C
    Response from Arrow M, Marketing Executive at Arrow On SwanstonResponded 12 October 2016

    Dear Beevelyshop C It is disappointed us that our service did not meet your expectation. It seems that the miscommunication between you and the staffs has created the unpleasant situation. We would like to apologize for the issue and wish this would not happened. This...More

    Reviewed 8 October 2016

    I thought I'd got a good deal for a "2 bed apartment" so close to the city. As one reviewer has said "you get what you pay for". Indeed you do - this was the smallest "apartment" I have ever been in. It's obviously really...More

    Thank BrisCaz
    Response from Arrow M, Marketing Executive at Arrow On SwanstonResponded 12 October 2016

    Dear BrisCaz, Thank you for taking the time to review our hotel following your recent stay with us. Unfortunately, it has been disappointed that our property did not meet your expectation, especially the room size issue. However, as a budget accommodation, the size could not...More

    Reviewed 4 October 2016 via mobile

    Thoroughly enjoyed our time at Arrow. Rooms were clean, even if a little small. There could have been more cutlery crockery and cooking utensils, and the hot plate could have been quicker, but the bed was comfortable. The shower was good. Even though we were...More

    Thank Wellsprin
    Response from Arrow M, MArketing Executive at Arrow On SwanstonResponded 6 October 2016

    Thank you very much for your feedback which help us to improve our services. It is great to hear that you have enjoyed staying with us. We look forward to welcoming you back again in the future! Warm regards, Than

    ibis Melbourne Hotel and Apartments
    1,712 reviews
    #71 of 162 hotels in Melbourne
     
    Ibis Melbourne Swanston Street Hotel
    1,056 reviews
    #100 of 162 hotels in Melbourne
     
    Melbourne Marriott Hotel
    1,583 reviews
    #11 of 162 hotels in Melbourne
     
    Brady Hotels Central Melbourne
    616 reviews
    #42 of 162 hotels in Melbourne
     
    About
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$85 - US$154 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 85
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Hotels.com, Ctrip TA, Orbitz, Cancelon, TripOnline SA, Travelocity, Hotwire, Cheap Tickets and HotelQuickly so you can book your Arrow On Swanston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne
    • Also Known As
    • Arrow On Swanston Melbourne
    Add Photo Photos
    Traveller (72)
    Room & Suite (24)
    Pool & Beach (1)
    Hotel & Grounds (68)
    Bathroom (3)
    Business Centre & Event Rooms (3)
    Nearby
    Melbourne Marriott Hotel
    1,583 reviews
    .73 km away
     
    Ibis Melbourne Swanston Street Hotel
    1,056 reviews
    .18 km away
     
    Brady Hotels Central Melbourne
    616 reviews
    .40 km away
     
    ibis Melbourne Hotel and Apartments
    1,712 reviews
    .19 km away
     
    Nearby Restaurants
    The Lincoln Hotel
    92 reviews
    .18 km away
    Kaprica
    87 reviews
    .27 km away
    Humble Rays
    13 reviews
    .19 km away
    Captain Melville
    66 reviews
    .26 km away
    Nearby Attractions
    The Hardrock Climbing Company
    20 reviews
    .15 km away
    Old Melbourne Gaol
    2,474 reviews
    .31 km away
    Queen Victoria Market
    5,784 reviews
    .36 km away
    Lygon Street
    906 reviews
    .28 km away
    Ask a question
    Questions & Answers
    Tracy M
    7 September 2017|
    AnswerShow all 3 answers
    Response from crazee4food | Reviewed this property |
    Not suitable for expecting any views; it's surrounded by tall buildings.
    1
    Vote
    Shannon B
    28 July 2017|
    Answer
    Response from crazee4food | Reviewed this property |
    Yes, sufficiently equipped.
    0
    Votes
    Terryfishviolin
    27 July 2017|
    AnswerShow all 5 answers
    Response from SandyBronte | Reviewed this property |
    Very basic!
    1
    Vote
    Room Tips
    "There are plenty of options in the city, which would be better than this place."
    Read review
    "We stayed in a room that was by a laneway and Swanston street. A bit noisy, but we didn't mind."
    Read review
    "Do not stay in any room. We paid a premium, and the rooms were horrible. The worst were the room 19 on each..."
    Read review
    "Rooms on a higher floor will have less noise from the trams"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing