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The Sebel Residences Melbourne Docklands

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604 Reviews from our TripAdvisor Community

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Sydney
Reviewed 3 June 2013

Studio deluxe rooms are in a building that is only 4 storeys high, surrounded by very high buildings also part of the Grand Mercure Apartments . Only view is of the extensive construction site across the road, with truck noises, talking and construction noise from at least 6.30am. The "balcony" measures no more than 1.8 metres x 1.4 metres. Impossible...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank MartinT457
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you for staying at Grand Mercure Docklands and for taking the time to post your review on Trip Advisor. I am disappointed to hear that your experience did not meet your expectations with regards to the room allocated to you. When you are next planning a trip to Melbourne please come via myself and I'll ensure we allocate a...

Newcastle, Australia
Reviewed 31 May 2013

We stayed for 4 nights in a 3-bedroom apartment. The apartments are in a great location, close to Etihad Stadium, Woolshed Pub, James Squire Hotel, Harbourtown Shopping, the city circle tram, and the list goes on. I left with a great feeling about Melbourne. The only downside was that the bedrooms were tiny....... barely enough room to place your suitcase....

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Thank Justin_and_Sylvia
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you for taking the time to post your review on Trip Advisor. I am happy to hear that you enjoyed your stay with us and thank you for your positive feedback about our location. We look forward welcoming you back to Grand Mercure Docklands on any future visits you may make to Melbourne.

Palmerston North, New Zealand
Reviewed 30 May 2013

On an annual basis,for the past 4 years, my wife and I have travelled to Melbourne. We always stay at the docklands because we love the view, ambience and proximity to the city of Melbourne and all its amenities. The Grand Mecure lived up to its reputation and we had a wonderful stay

Review collected in partnership with Accorhotels.com
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Thank Graeme926
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you very much for your kind review. I'm happy to hear that you enjoyed your stay and that you have been coming and staying with us for the last four years. I'm also happy to know that you love the view, ambience and proximity to the city. We look forward welcoming you back to Grand Mercure on your next...

Chinchilla, Australia
Reviewed 9 May 2013

I found everything excellent from the receptionists to the apartment. I would have no hesitation staying here again. Thank-you for a job well done. The apartments were in excellent condition with great amenities. The staff at reception were well presented and extremely helpful throughout my staff and also afterwards.

Review collected in partnership with Accorhotels.com
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1Thank Noneplease_13
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you for staying at Grand Mercure Docklands. I am happy to hear that your recent stay with us was enjoyable and thank you for your positive comments in regards to our staff and your accommodation overall. I will be sure to share your feedback with the team. We look forward welcoming you back to Grand Mercure Docklands on any...

Surfers Paradise, Australia
Reviewed 5 May 2013

From the booking stage the staff are excellent , they recommend a Limo service to pick up from the Airport, I suggest you take it. The room was very good with full kitchen, it is close to the Docks, and a free tram just outside the front door. We would stay here again. Bed was comfortable, and the unit had...

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Thank Chrisste1
Nick S, Manager at The Sebel Residences Melbourne Docklands, responded to this review

Thank you for choosing to stay at Grand Mercure Docklands. I appreciate you taking the time to post your review on Trip Advisor, and I'm glad to hear you had a wonderful stay with us. It's always a pleasure to receive positive feedback, which I will be sure to share with our team. We look forward welcoming you back on...

Wellington, New Zealand
Reviewed 29 April 2013

Stayed in a 2-bed, 2-bathroom apartment on level 15 of the Arkley block. Overall the apartment was great for us (family of 4) with loads of space, 2 good bathrooms and a full kitchen. We had a harbour view which was beautiful and the free tram stopped very close by. Minor complaints would be the distance from reception to the...

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Thank Andrew S
Reviewed 29 April 2013

The apartments at the Grand Mercure Docklands provides nearly everything one needs if you are staying for more than a few days in Melbourne and it is very convenient to Etihad Stadium. If you are visiting for a while and planning on attending an event at Etihad, this is a very conveniently located place. I was staying in a 2...

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Thank Roy P
Adelaide, Australia
Reviewed 28 April 2013

Worst checkin ever had, no parking available to check in- extremly difficult to find room and carpark. Check fine print carfully- serviced apartment means serviced once a week- $30 to $50 to get apartment serviced with fresh towels or you can wash them yourself. Location just to far to walk into the city. For the money charged you can get...

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2Thank Fred269
Reviewed 26 April 2013 via mobile

Stayed for 3 nights with 5 guessed.. Apartments are so separated that you have to walk up the road back to reception so that u get a new supply of fresh towels for yourself, rooms not cleaned or restocked once on our 3 nights and 4 days we where there. Rooms had water damage and dirty and grim especially around...

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2Thank Littletraveler06
Beijing, China
Reviewed 21 April 2013

I was lucky to get 'pay for 2 but get 3' promotion and stayed in 3 bed-room apartment with 6 people. The view was great with the water and bridge, especially when sunset and lights on. The balcony is very close to your neighbor's, if they are quite noisy, could be a bit annoying. It's clean, spacious and convenient. For...

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1Thank FeiSF

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Sebel Residences Melbourne Docklands are located at NewQuay with the tram by its door and within walking distance of Melbourne's central business district, Etihad Stadium and factory shopping outlets. ... more   less 

Additional Information about The Sebel Residences Melbourne Docklands

Address: 18 Aquitania Way | Docklands, Melbourne, Victoria 3008, Australia (Formerly Grand Mercure Melbourne Docklands)
Region: Australia > Victoria > Melbourne > Docklands
Price Range: $208 - $365 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Residences Melbourne Docklands 4.5*
Number of rooms: 165
Reservation Options:
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Also Known As:
Grand Mercure Docklands Hotel Melbourne
Mercure Hotel Melbourne
Grand Accor Docklands
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Residences Melbourne Docklands staff and other travellers.
3 questions
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Mount Airy, Maryland
10 months ago
Singapore, Singapore
Melbourne, Victoria, Australia

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Questions? Get answers from The Sebel Residences Melbourne Docklands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Harbourside views”
jam484, 27 Mar 2017 | Read review
“The Nolan Apartments Room 702 with sweeping views of the Docklands across to the Bay.”
  • The Docklands at dusk
  • Sunset views
murcha108, 4 Jan 2017 | Read review
“ask for apartment facing Docklands basin/ Yarra river”
62Stephen, 23 Dec 2016 | Read review
“Make sure you don't get assigned to Boyd Building Room 1702!”
natsiu, 29 Sep 2016 | Read review
“Lovely views from 3 bedroom harbour view apartment.”
  • View from 11th Floor Balcony over Docklands
  • View from 11th Floor Balcony toward Bolte Bridge
  • View toward Melbourne Star from 3rd Bedroom Balcony
46terrin, 11 Sep 2016 | Read review
5 of 5