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#34 of 68 hotels in Perth
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Nestled in the vibrant heart of the city, Parmelia Hilton Perth invites you to experience exceptional dining, sophisticated evenings at the bar, and the best of Perth at your doorstep. With 308 elegantly appointed guest rooms and suites, a modern lobby, and an Executive Lounge, Parmelia Hilton offers a sanctuary of urban sophistication. Ideally located steps away from the city's top attractions, guests can stroll to Elizabeth Quay, the Swan River, Kings Park Botanical Gardens, or enjoy a show at the Perth Convention Exhibition Centre, His Majesty’s Theatre, or RAC Arena. Relax by the heated outdoor pool, soak up the sun from a cabana, or stay active in the upgraded fitness centre. The Executive Lounge provides a tranquil retreat with breakfast, refreshments, and evening canapés. Dine at Samuels on Mill, a contemporary brasserie, with a seasonally evolving menu, reflecting West Australia's diverse landscapes. The team look forward to welcoming you for an unforgettable stay.
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Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
The Parmelia Hilton has exceptional staff throughout the hotel, everyone smiles and says hello. The rooms are very well maintained, last night was so quiet we wondered what was happening. It was a blissful nights sleep. Shower is excellent and amenities are exactly as you would need. Breakfast was great as always. Our cars was bought around very quickly. We live 15 kilometers from the Parmelia but it is so worth it to stay there becuase of the staff. Thank you very much.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anthony Mauro, Other at Parmelia Hilton Perth
Responded 27 Aug 2023
Dear X5512VYpaulg Thank you for taking the time to review your stay with us at Parmelia Hilton Perth. We really couldn't ask for better feedback! Your lovely comments about our team and facilities are appreciated and we hope to have the pleasure of welcoming you back soon. Kind regards Anthony Mauro General Manager
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Lovely, friendly staff provide a warm welcome and great service. Samuels on Mill restaurant provides delicious, high quality food prepared with care. We are big foodies, ate dinner and breakfast each day and were impressed with each meal. The recent fitout has updated the look to clean and fresh but, for the Standard rooms we stayed in, would guess was done on a small budget and the result is what you would expect from a very nice 3 star hotel. They did not update the tech, so standards in other hotels such as Netflix or cast to TV not provided. Only free to air TV channels. Standard Rooms are small and space usage is poorly planned e.g. only 1 drawer in the whole room. No shower gel, shower cap, only 1 wafer of soap. Tiny towels and bath robes. My husband could not even get the bath robe on. Air con does not go below 20 degrees, so hot to sleep. King Bed was very bouncy so 2 people sleeping together will disturb each other. Nice location although no room for valet park. Waited 5 mins on the road before we could pull in. We came on a Luxury Escape, which I think damages that brand as not luxury, but Hilton is a great option for 1 or 2 nights.
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Lucas, Other at Parmelia Hilton Perth
Responded 2 May 2021
Dear tarzibumbles Thank you for choosing to stay with us at Parmelia Hilton recently. It is great to hear our team took such great care of you and that you especially enjoyed your dining experiences for dinner and breakfast each day in Samuels on Mill. Your comments regarding the standard guest room facilities are acknowledged and I am sorry these did not meet your expectations. Please also accept my apologies that we were unable to offer valet parking on this occasion. We would love for you to experience a King Executive Guest Room next time you stay. This room category elevates your experience to include the Executive Lounge, serving snacks all day, continental breakfast and canapés & beverages in the evening from 5pm to 7pm. Again, we thank you for your detailed feedback and hope to have the pleasure of welcoming you back soon. Best regards John Lucas General Manager
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Checking into the the king premier suite on level 10 was certainly a cool and welcome respite from the 4 day heatwave (40 degrees plus) Perth just went through. Complimentary minibar (replenished daily) Evelyn and Crabtree toiletries, walk in shower, bathtub and the convenience of having 2 toilets and TV at our disposal made the stayca even more comfortable. Free wifi speed of 4.93 down and 4.45 up Mbps is sufficient to check emails and light surfing. Some quirks to note Was not able to stream Netflix due to an issue of device connecting to Chromecast. Was also unable to use firestick via the HDMI inputs due to the hotel selling movies. (A$35 sale for 24 hours of unlimited movies viewing). While the movement sensors within the room is a great touch to conserving energy, the living room was plunged into darkness (while working on laptop) after 30 mins which became annoying after a while. Perhaps, the sensors can be recalibrated to between 60 to 90 minutes. What was outstanding and memorable is the attitude of the staff. Carol, Amy from front desk, Claudine and Brayden from Samuel's and the house keeping staff (forgot to take note of names) are truly worthy of mention and are the true stars of the hotel. All in all, a great enjoyable staycation. Thank you for a wonderful way to end the year.
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Date of stay: December 2021
Location
Cleanliness
Service
Room Tip:Suites with access to the lounge is great if you want to splurge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Lucas, Other at Parmelia Hilton Perth
Responded 12 Jan 2022
Dear Rafflesia Thank you for taking the time to share your recent experience in Parmelia Hilton's premier suite. We are delighted that overall you were very happy with all aspects and thank you for your special mention of team members who made your stay memorable. I know they love the recognition! We wish you all the best for 2022 and hope to see you again soon. Best regards John Lucas General Manager
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Haven't stayed at this hotel for some years, so was keen to see what the refurbishments had done to the place. Like others have reported, the makeover has been well worth the investment. Over my 2 night stay, I was delighted to be upgraded to an executive level room, without asking. Gold Status no doubt played a part in this. While I found the room a little clinical and lacking a touch of warmth, it was modern and very well fitted out, with a comfy bed and furnishings, impressive TV, more USB ports than any room I've stayed in, a decent coffee maker. The bathroom was also well fitted out, sans a rain shower head which would have capped off the room's features. This room type comes with Lounge Access, and a complimentary full breakfast. The lounge is well laid out and although it wasn't busy during the day, it became busy during the evening complimentary canapes and refreshments. While a limited selection was on offer, there was still a decent variety of cold and hot options. Breakfast featured the usual buffet style hot and cold options, and eggs cooked to order. The quality of food was excellent. My only comment would be to offer barista coffee instead of the self-service machines during the breakfast service. My final and most crucial observation was the top-notch staff, across the entire hotel. Every interaction I had was professional, friendly, and welcoming. The staff are a credit to this hotel. Would return in a heartbeat....
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Date of stay: September 2021
Value
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Lucas, Other at Parmelia Hilton Perth
Responded 20 Sept 2021
Dear springt_12 Thank you for taking the time to write a review of your recent stay with us at Parmelia Hilton Perth. It is wonderful to read your detailed feedback and I am really pleased you were happy with the changes we have made. Your comments about our team are much appreciated and have been shared with them all. Thank you again and we hope to welcome you back very soon. Best regards John Lucas General Manager
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Growing up as a teenage in Perth and since moving to the eastern state, I’ve not had the opportunity to revisit my childhood city and certainly Parmelia Hilton Perth has been a hotel I’m very curious to find out.
My recent revisit to Perth gave me the opportunity to give Parmelia Hilton Perth a try and sure it didn’t disappoint.
The hotel is located at a very central business district, close to the waterfront Elizabeth Quay with easy access to the airport by a direct bus from St George’s Tce just around the corner. Although this 10 story building is old however it is well renovated with all the modern and stylish furnishings especially the common areas and lobby.
Thanks to my Hilton Diamond status, I was upgraded to a Queen Deluxe room with a balcony looking out to the internal pool and it was spacious and very comfortable. TVs are equipped with Chromecast and there’s no issues with connecting YouTube or Netflix from your mobile phone to the big screens.
Executive Lounge is located on the ground floor pass the reception, there are abundance of delicious canapés, wines and beers on offer however, spirits are no where to be seen and they are not on display. If you are looking for a mixed drinks with any spirits, you are welcomed to request from the staff on duty.
Great selection of food on breakfast however only continental breakfast are complimentary for Hilton elite members unless $10 p/person is charged for a full hot breakfast. Considering the great location, warm and welcoming service by all staff at Hilton, I’m more than happy to pay $20 for the hot meal.
Thanks for the fantastic stay and making this trip in Perth a memorable one.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip:High floors to stay away from the noise but don’t expect good views as the hotel is surrounded by...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anthony Mauro, Other at Parmelia Hilton Perth
Responded 3 Oct 2022
Dear D4065CGstevenh Thank you for being a loyal Hilton Honors Diamond Member and for choosing to stay with us on your return visit to Perth. We are thrilled you were so happy with all aspects and appreciate your detailed feedback. Hope to have the pleasure of welcoming you back very soon. Best regards Anthony Mauro General Manager
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The new and shiny hotel cannot cope-I had a very disappointing time here. I stayed with family in connecting rooms for the weekend. The room was not cleaned because they were short of housekeeping staff, the in-room safe would not work because the batteries were out and could not be fixed until the Monday. The TV has no premium channels and Diamond members no longer get the free breakfast in the restaurant.
Apart from apologies, there was nothing else forthcoming from the manager. I wonder if one should be expected to pay for a room when the housekeeping service is not provided.
Tips for management 1. housekeeping shortage - drop a polite note under the door with fresh towels and toiletries. 2. Let your diamond members know where the lounge is and the opening hours.
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Date of stay: June 2022Trip type: Travelled with family
Room Tip:Okay for 1 night stay, there is no housekeeping. Not family friendly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anthony Mauro, Other at Parmelia Hilton Perth
Responded 29 Jun 2022
Dear randyb676 Thank you for your review and feedback following your recent stay. Naturally, I am concerned to learn of the aspects of your visit that were disappointing and sincerely apologise for any housekeeping shortfall. Diamond Hilton Honors members receive breakfast each morning in the executive lounge. It is possible to upgrade to the full buffet breakfast in the restaurant for a supplement of $10 per person per day. Due to Covid restrictions over the past two years, there has been some flexibility with this arrangement to comply with government mandates and hotel occupancy levels, however we have now returned to provide benefits per the Hilton Honors program. My apologies for any disappointment caused. Each guest room television is fitted with Chromecast for you to stream your favourite viewing apps from your device to your television. Thank you again for your feedback as a valued Diamond Member. We hope to have the pleasure of welcoming you back soon. Best regards Anthony Mauro General Manager
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The Hilton Mill street has exactly what you need - Any type of traveller ( Comfy bed , quiet relaxed bar , great food options especially for the body if you have travelled, location is in the city so you can walk or a cheap can ride, staff that actually care - hard to believe I know and I am proof of this. Before the renovation I stayed here all the time I have now returned after the re opening and a year later Cameron from concierge greeted me by name On arrival!) that is what makes a hotel great, staff that remember your name. Stay here and enjoy your room and go and explore perth! The view isn’t of kings park or the water but who cares you can get a great sleep and good meal that’s what a stay in a hotel is about... Thank you Hilton Mill street for being my home away from home
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Date of stay: May 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Lucas, Other at Parmelia Hilton Perth
Responded 9 May 2021
Dear 833siant We are thrilled you consider Parmelia Hilton to be your "home away from home"! We absolutely cannot ask for better praise and we appreciate your lovely comments about our team, especially Cameron on concierge. Thank you for taking the time to share your feedback. We can't wait to welcome you back! Best regards John Lucas General Manager
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Could not fault the service, warmth and attention, paid to us on our recent weekend away. It was excellent. Intelligent, polite and caring staff really can make a difference to your hotel experience and the Parmelia Hilton Perth has such staff. Concierge were great, bike out of small car (4WD with roof rack too big for car park) was dealt with promptly and in good humour. The ease of riding/walking around the Swan River is a blessed luxury in Perth and an easy trundle from the Parmelia to main cycle/walk paths. Our room was a queen so not a “big” one but definitely not small either. It was airy and well laid out. More importantly it was QUIET, possibly because the walls are 1970’s thick. The Parmelia’s recent renovation is great, both modern and a nod toward 60’s -70’s chic - love it. Room service was lovely! The breakfast buffet was very good, and we have sampled many. The usual brekkie options plus a few extras made with love...you can taste it. Chef Martino’s Roasted Tomatoes and Cauliflower were a standout, full of flavour and fresh. Service staff in Samuel’s On Mill were warm and attentive. Overall we had an excellent experience and will return. We feel proud that visitors to Perth are being so well looked after in such a Perth kind of way....personal, warm, polite and caring. Well done Parmelia Hilton Perth!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Lucas, Other at Parmelia Hilton Perth
Responded 7 Jun 2021
Dear A9260DAlornah Thank you for your fantastic review. The team and I are thrilled to read your feedback and hope we will have the pleasure of welcoming you back for your next visit soon. Best wishes John Lucas General Manager
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We regularly stay at hotels in Perth and I can't honestly say that this is by far superior to anywhere we have stayed before. The service we received from the lovely Carol and then Vicky on reception was second to none. The Club Lounge was terrific and staff, both Cassie and Sarah were friendly, helpful and very kind. We had a chat to them both and they mentioned what a wonderful place it was to work and how management really supported their staff. You can really tell - it's so nice to hear staff talk about management in that way. The room we stayed in was a suite room number 1023. Beautiful and very elegant. Separate dressing room, two toilets, gorgeous bed and comfortable lounge chairs. As this was a belated 20th Anniversary a bottle of bubbly was their on arrival with chocolate strawberries. Breakfast was beautiful, fresh, and replenished with great care taken to remove dirty serving spoons and plates. Pastries were fresh and displayed separately amongst a gorgeous array of native flowers. Would I return? Absolutely.
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Room Tip:Pay the extra for a special night away and book room 1023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anthony Mauro, Other at Parmelia Hilton Perth
Responded 16 Mar 2022
Dear Kymberly We are thrilled to receive your positive feedback on your recent stay at Parmelia Hilton Perth. Your special mention of Carol, Vicky, Cassie and Sarah has been shared with them all and I know they really appreciate the recognition. We hope to have the pleasure of welcoming you back very soon. There will be a warm welcome waiting! Best regards Anthony Mauro General Manager
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My wife and I had another short staycation over the weekend 5 months after our last visit, and we can again vouch for the lovely hospitality on display by John & his team at Parmelia Hilton again. From the Front Office Manager James & Amy, Carol & Jocelyn from the front desk, and Armina, Malcolm, Claudine, Sutesh at Samuels on Mills were all professional, courteous & friendly to us all during our stay. We have the same King Parlour room 819 which offer us ample space and privacy to let our newborn slept while we relaxed in the separate lounge area. As the Executive Lounge was not opened on Sunday, we were treated with tapas as canapés with complimentary drinks at Samuel on Mills during 5-7pm. We enjoyed our stay and will be back again.
Hospitality in action, well done to John Lucas & his team!
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from John Lucas, Other at Parmelia Hilton Perth
Responded 30 Aug 2021
Dear kenlee868 We were delighted to have you and your family stay with us again recently and it is fantastic to read your feedback. Thank you for your special mention of team members who made your visit so memorable. Your review has been shared with them all. So glad our King Parlour Guest Room provided the additional space you needed to accommodate your family comfortably. Thank you again for your continued loyalty. We look forward to welcoming you back soon. Best wishes John Lucas General Manager
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Hinckley, United Kingdom272 contributions284 helpful votes
If you email Anthony Mauro, the General Manager I’m sure you’ll get a reply. Sorry I can’t answer as this was the first hotel of many during our tour of Australia/New Zealand so can’t recall. It is a lovely modern hotel with very helpful staff.
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Frequently Asked Questions about Parmelia Hilton Perth
Which popular attractions are close to Parmelia Hilton Perth?
Nearby attractions include RAC Arena (0.7 km), His Majesty's Theatre (0.2 km), and Margaret River Chocolate Factory, Perth City Concept Store (0.4 km).
