207 Adelaide Terrace, Perth, Western Australia 6000 Australia
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About
#29 of 73 hotels in Perth
Location
Cleanliness
Service
Value
Pan Pacific Perth is centrally located a short walk from the city’s bustling shopping, dining and entertainment districts. With 486 beautifully maintained rooms, it is the perfect place to stay whilst in Perth for corporate business or to unwind over a leisurely weekend. Pan Pacific Perth boasts a number of different bars, cafes and restaurants to choose from including UMA, Hill Street Sports Bar and Restaurant, The Stage and the Lobby Cafe. Monty's, Pan Pacific Perth's buffet breakfast, has re-opened its doors celebrating local and seasonal produce sourced from Western Australian producers. The Stage is Perth’s newest culinary setting and the home of Spanish tapas designed to surprise and delight. At Pan Pacific Perth there is a variety of facilities to complement guest stays including complimentary Wi-Fi, 24-hour gym, heated pool, and the convenience of an onsite car park. The hotel is a leisurely stroll to some of Perth's most iconic tourist destinations including the Swan River foreshore and Government House gardens or is a short 5-minute drive to stunning Kings Park.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Kids stay free
Children's television networks
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Fence around pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
On-demand films
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, French, Spanish, Chinese and 9 more
Location
91Great for walkers
Grade: 91 out of 100
69Restaurantswithin 0.5 km
13Attractionswithin 0.5 km
207 Adelaide Terrace, Perth, Western Australia 6000 Australia
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2672Reviews61Q+A100Room tips
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Hotel was nice. No toothbrushes. Unfortunately the stay was ruined by the hotel taking payment twice and staff not able to resolve the issue. Passed around to 5 different people and then a voicemail. Still no refund a week later! This has happened all 3 times we have stayed. Unfortunately won’t be staying again.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Sort out the staffs inability to resolve issues
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
My husband and I along with our 2 young grandchildren enjoyed 4 wonderful nights at this fantastic hotel at the end of last month. There was literally no aspect of our stay that I could find the slightest fault with. From book in to checkout the service and amenities were absolutely first class. Our room was ready and contained welcome chocolates and fruit and the complimentary upgrade was so very much appreciated. This luxurious large suite contained more than ample room for our grandchildren to 'spread out and play' comfortably. The beds were extremely comfortable and the standard of room cleanliness was superb. The buffet breakfast provided a wide variety of choices and the service from the staff in the restaurant was attentive and very friendly. Mina and her staff in the Pacific Club Lounge are to be congratulated for their excellent service and professionalism. Each evening Mina welcomed our group warmly and ensured that our grandchildren were also made to feel special by providing them with additional treats. Her kindness towards the children made this a very special experience for them and meant that they too enjoyed their time in the Pacific Club Lounge. Mina and her staff were friendly, very welcoming and nothing was too much trouble for them. The extensive range of canapes, drinks and complimentary 'bites' available in the lounge was astonishing and above anything I have witnessed in Club Lounges at other hotels. The valet parking staff were polite, very efficient and very cheery and helpful. I would HIGHLY recommend staying at this hotel; as it is a true gem of luxury, friendliness and great service.…
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Date of stay: February 2023
Value
Cleanliness
Service
Room Tip: Beautiful views, Luxury ambience, Great location, Superb rooms, Great food and service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Flett, General Manager at Pan Pacific Perth
Responded 14 Mar 2023
Dear Perth_magpie, Thank you for your positive review and for calling out our people. (Mina and the PCL staff members are all stars.) We appreciate your comments with regard to the additional points noted during your stay and will pass on the great feedback to the appropriate departments. We look forward to welcoming you back. Sincerely Yours, Paul Flett – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Extremely disappointing stay. Drilling and jackhammer noise started at 0730 am. Room was not serviced entire stay even with the “please service room” sign left on handle multiple times. I spoke with Sam the duty manager and other than some ear plugs nothing could be sorted. Definitely do not stay here if you require sleep during the day.
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Date of stay: May 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Flett, General Manager at Pan Pacific Perth
Responded 3 days ago
Dear nicholasj2020, Thank you for taking the time to share your feedback. Please accept our most sincere apologies for the noise due to the renovations. Whilst we are taking all possible measures to keep noise and any other inconvenience to a bare minimum, its unavoidable to not have any noise as the rooms are getting fully refurbished. We are very excited about the enhancements and look forward to unveiling our refreshed accommodation rooms into the new year. We thank you for your understanding and apologize for any inconvenience caused. Sincerely Yours, Paul Flett – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Excellent customer service, clean, spacious rooms. Bed and breakfast option is very convenient. Every person I interacted with is extremely nice and helpful. This hotel is my no1 choice when in Perth.
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Flett, General Manager at Pan Pacific Perth
Responded 3 days ago
Dear BirsenP9, Thank you for the great feedback of our hotel and kind comments on our staff and service. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely Yours, Paul Flett – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great hotel with very good service. Opted for the room that came club lounge access. Dinner was provided there too, so easy especially travelling with young kid as no need to worry about dinner. Definitely will stay again if visiting in future!
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Date of stay: May 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Flett, General Manager at Pan Pacific Perth
Responded 1 week ago
Dear T6733KBsamc, Thank you for your positive review and recent stay. Great to hear you also were able to enjoy the Club Lounge. We look forward to welcoming you back. Sincerely Yours, Paul Flett – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed there for 2 nights. Check in was smooth and staff was friendly. Room was very clean and we could see a sliver of the swan river from our room. Hotel was a nice 20 minutes walk along the Swan River to Elizabeth Quay. There was no slippers in the room, I called and it was delivered. We had dinner at Uma restaurant and it was lovely. Unfortunately I was quite disappointed that on both days I was woken up by in the morning by people talking in the next room and the sound of their tv. I’m surprised that the sound proofing was poor for a 5 star hotel.
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Date of stay: May 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Flett, General Manager at Pan Pacific Perth
Responded 2 weeks ago
Dear Pinc_SG, Thank you for your review and recent stay. We appreciate your comments with regard to the noises noted during your stay as we view these matters with importance. I am sorry you have been inconvenienced. We are working on a project to change our room styling and look forward to some changes. We look forward to welcoming you back. Sincerely Yours, Paul Flett – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paid over $350 night for a deluxe king room as I was there for.3 nights - but absolutely nothing deluxe about it. Amenities that are standard in most hotels were missing. Room was dated and bathroom not very clean but it was the little things that could have made the stay pleasant that were missing. No bath robes or slippers which I love when travelling for business as I don’t pack much luggage. No mini bar in the room - you can order via the TV a few basic things but that is tedious. Toiletries very basic. They did have streaming which was good. The rooms are also very dark which makes it hard to work.
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Date of stay: May 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Flett, General Manager at Pan Pacific Perth
Responded 3 weeks ago
Dear 383traveller, Thank you for your review and recent stay. We appreciate your comments with regard to the additional points noted during your stay as we view these matters with importance. I am sorry you have been inconvenienced. This is not up to our usual standards. I have referred your review to our Director of Rooms and Executive Housekeeper to follow up. We are currently working on a project to change our room styling and look forward to some changes. We look forward to welcoming you back. Sincerely Yours, Paul Flett – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Place is run down and awful. Being renovated apparently albeit slowly. Staff are aware of the issues but take little or no ownership; possibly at direction of senior management. I moved from PP to the Novotel on a two day visit it was so appalling even though a complete pain to do so.
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Date of stay: May 2023Trip type: Travelled on business
Value
Service
Room Tip: Not great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Flett, General Manager at Pan Pacific Perth
Responded 3 weeks ago
Dear DivinginFulham, Please accept our most sincere apologies for not meeting your expectations, I am genuinely sorry that we have left you with this perception. We appreciate your comments with regard to the additional points noted during your stay and I am sorry you have been inconvenienced. We are working on a project to change our room styling and look forward to some changes. Currently have 6 floors emptied out and getting a full new makeover. I do appreciate that this has not been a great stay and genuinely welcome the opportunity to change your perception on another occasion and hopefully be able to show our newly renovated rooms. Sincerely Yours, Paul Flett – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff are welcoming and friendly and go the extra mile to make you feel special. I use this hotel every time i am in Perth because of the service from the staff and is in a great location close to the centre.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Flett, General Manager at Pan Pacific Perth
Responded 3 weeks ago
Dear craiga477, Thank you for your positive review and for calling out our people. We look forward to welcoming you back. Sincerely Yours, Paul Flett – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good central position to everything. Comfortable rooms. Friendly staff, breakfast very expensive, but they do have a special for egg and bacon muffin and coffee in lobby area. Bar area food also quite expensive.
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Date of stay: April 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Paul Flett, General Manager at Pan Pacific Perth
Responded 3 weeks ago
Dear lyney2015, Thank you for your positive review and for calling out our people. We look forward to welcoming you back. Sincerely Yours, Paul Flett – General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$128 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pan pacific perth hotel perth
LOCATION
AustraliaWestern AustraliaGreater PerthPerthEast Perth
NUMBER OF ROOMS
486
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Claim Your ListingPAN PACIFIC PERTH (S̶$̶1̶8̶9̶) S$170: UPDATED 2023 Hotel Reviews, Price Comparison and 1,247 Photos (Australia) - Tripadvisor
Frequently Asked Questions about Pan Pacific Perth
Which popular attractions are close to Pan Pacific Perth?
Nearby attractions include The Perth Mint (0.2 km), St. Mary's Cathedral (0.4 km), and Supreme Court Gardens (0.2 km).
What are some of the property amenities at Pan Pacific Perth?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pan Pacific Perth?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pan Pacific Perth?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pan Pacific Perth?
Yes, free public parking nearby, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Pan Pacific Perth?
Conveniently located restaurants include Wok & Ladle: Thai Eatery, UMA Restaurant, and Sen5es Restaurant and Wine Bar.
Are there opportunities to exercise at Pan Pacific Perth?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Pan Pacific Perth located near the city centre?
Yes, it is 0.8 km away from the centre of Perth.
Are any cleaning services offered at Pan Pacific Perth?
Yes, dry cleaning and laundry service are offered to guests.
Does Pan Pacific Perth offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pan Pacific Perth?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Hindi.