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Pan Pacific Perth

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#12 of 79 Hotels in Perth
Certificate of Excellence
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Pan Pacific Perth
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889 Reviews from our TripAdvisor Community

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Showing 850: English reviews
Broome, Australia
Reviewed 6 days ago NEW

Outstanding hotel, we stayed in the Presidential Suite for this visit and the service we received was 5*+ From checkin to checkout, the staff were friendly but professional at all times. The hotel is close to all of the city's amenities and we had spectacular views over the swan river. I could not fault the staff and hotel at all....

Review collected in partnership with this hotel
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Helpful?
Thank julietR6305YI
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for taking the time to review us following your recent stay at Pan Pacific Perth. We are thrilled to read that you had a wonderful experience with us and found our associates to be friendly and professional. It is also delightful to read that our location was a huge advantage and that you enjoyed the views...

Fremantle, Western Australia, Australia
Reviewed 6 days ago NEW

Our room was in bad need of repair; the walls in the bathroom walls and cabinets had places that were rotting away from water damage, the room was really old and badly needed refreshing, Basic amenities you would expect in a hotel of this calibre, such as bathrobes, were not provided.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank Pascale A
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Pascale, Thank you for taking your valuable time to provide us with your feedback. While we always strive to meet and hopefully exceed the expectations of our guests, we are saddened to read that your experience with us was not satisfactory in your opinion nor did it live up to our service standards. We are however, grateful to receive...

Canning Vale, Western Australia, Australia
Reviewed 1 week ago NEWvia mobile

The check in was slow as the concierge and valet parking was busy - they did not cope well. Club room suite was nice but found various items under the furniture left from previous guests. The pan pacific club was nice but staff we not friendly they ran out of food during the evening. Breakfast in Monterys was great.

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Helpful?
Thank Judy H
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Judy, Thank you for taking your valuable time to provide us with your feedback. As we always strive to meet and hopefully exceed the expectations of our guests, we are grateful to receive your review of our operation and the level of service you received from our associates and have been prompt in sharing the contents of your review...

Perth
Reviewed 1 week ago NEW

Stayed in an executive room for 2 nights and from checking in to checking out everything was fabulous. Will be definitely coming back again for another stay. Very general to all city amenities. Amazing job Pan Pacific.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank 476mrsp
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, As we strive to create seamless and memorable experiences for our guests from the point of arrival to departure, we are pleased to hear that you had a wonderful stay with us and thank you for your lovely comments. Thank you for taking your valuable time to review us; we look forward to your next visit. Best Regards,...

Perth, Western Australia, Australia
Reviewed 1 week ago NEW

Our over stay as excellent. The service and cleanliness of the hotel was awesome. The food was full of flavour. The room was enormous and love the layout of the shower room etc. Unfortunately the bed was lumpy and one of the spa dials was not working so could not adjust the pressure of the nozzles but this did not...

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Helpful?
Thank 444Mardi
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for taking your valuable time to review us following your recent stay at Pan Pacific Perth. We are pleased to read that you had a great early valentines day stay and found your room to be spacious and clean; our housekeeping team pride themselves in ensuring maximum guest comfort in the rooms and are delighted to...

Perth, Australia
Reviewed 1 week ago NEW

It was the most relaxing and beautiful hotel I have been too like all of it. The views of the ocean from the 14th floor was breath taking a great night and amazing valentines day hotel to stay at so romantic.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank MrsSeforaApostol
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Mrs. Sefora, We are thrilled that you enjoyed your stay and were impressed by every aspect of your stay. Our promise is to offer enriching and memorable experiences by providing the unmistakable Pacific touch and we are delighted that you were highly satisfied with our product and service. Thank you for giving us a perfect score and we look...

Reviewed 1 week ago via mobile

Stayed for 2 nights last week on business. Check in was effecient (1am) and the room and bed were large. The bathroom was ok but a bit small and the fittings and fixtures needed a bit of an update. Breakfast was excellent, with a good range of savoury and sweet options and a fresh egg station on tap. Staff were...

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Helpful?
Thank Troy N
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Troy, Thank you for taking your valuable time to write us a review. As we pride ourselves in offering luxury, style and comfort with the promise of a stimulating and enriching experience, we are delighted to read that our associates were always at hand to assist with your requests. It is also wonderful to read that you were impressed...

Flint, United Kingdom
Reviewed 1 week ago

If your looking for the "Full monty breakfast" this is the place to stay/! Continental tropical an full Aussie.Yes spoilt for choice. Found on the east side of the city a short walk to the CBC . I would have scored this hotel 5 however A$50 for parking in hotel if you have car or street park an be prepared...

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Helpful?
Thank John S
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear John, Thank you for taking the time to review us following your recent stay. We are delighted to read that you had an overall pleasant stay an would consider returning in the future. We pride ourselves in offering the highest quality of services and products and are grateful for your review and generous comments about our buffet breakfast spread...

Perth, Australia
Reviewed 1 week ago

The location was a little away form our festival venue but walking distance . The hotel staff were friendly and efficient. We thoroughly enjoyed the buffet breakfast which offered a wide variety of items.

Review collected in partnership with Pan Pacific Hotels Group
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Helpful?
Thank mrsm717
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for writing us a review following your recent stay. We are delighted to read that you had a great stay and enjoyed the breakfast buffet spread and found it to be to your satisfaction. We pride ourselves in providing professional and friendly service and it is refreshing to read that our associates were friendly and efficient....

Perth, Australia
Reviewed 1 week ago via mobile

Another overnight visit to the city and stayed at the Pan Pacific in a spa club room. Great value which includes evening drinks and canapés and breakfast the next morning. Booked via the GHA Discovery loyalty program at a great price. Will definitely be back.

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Helpful?
Thank Blackjacknz
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for taking the time to review us following your stay at Pan Pacific Perth. We are delighted to read that you continue to find us to be good value for money and you were impressed with the Pacific Club Lounge privileges. Thank you for your continued loyalty to Discovery; we are pleased to hear that the...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Montereys Restaurant
Montereys Restaurant
Cuisines: International
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Airport Transportation
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Embrace the Pacific as you take in scenic vistas of Perth's famous Swan River or explore Kings Park. Whether you are travelling for business or leisure, our luxury hotel will offer you a refreshing and revitalising getaway. Indulge with access to the spacious Pacific Club Lounge and experience world-class hospitality. Dine at Montereys Restaurant and enjoy our delicious seasonal buffet or savour our tempting a la carte menu to satisfy your taste buds. ... more   less 

Additional Information about Pan Pacific Perth

Address: 207 Adelaide Terrace, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth > East Perth
Price Range: $160 - $294 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Perth 5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Booking.com, Expedia, Hotels.com and Travelocity so you can book your Pan Pacific Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Perth Hotel Perth
Hotel Style:
#11 Luxury Hotel in Perth
#14 Business Hotel in Perth
#22 Family Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Perth staff and other travellers.
31 questions
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Questions? Get answers from Pan Pacific Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get one of the refurbed rooms if possible.”
 of 5 bubbles 847beno, 19 Feb 2017 | Read review
“Get a Club room, preferably a club suite. Worth the extra.”
 of 5 bubbles 202GaryR202, 16 Feb 2017 | Read review
“Buy the Pacific Club and it is worth the extra money to have food and drink and a room to relax in.”
  • Kitchen
  • Spa
  • Spa
  • TV
  • Lounge
 of 5 bubbles 444Mardi, 13 Feb 2017 | Read review
“Away from the lift shaft and as high as possible.”
 of 5 bubbles lucass_10, 8 Feb 2017 | Read review
“Club Floor with a view.”
 of 5 bubbles AnthonyHKHongKong, 31 Jan 2017 | Read review
5 of 5