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Pan Pacific Perth

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#11 of 79 Hotels in Perth
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Pan Pacific Perth
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777 Reviews from our TripAdvisor Community

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Showing 744: English reviews
Kalgoorlie-Boulder, Australia
Reviewed 24 January 2016

A conveniently located hotel. Great service, friendly staff. We used the valet parking service and staff were brilliant and prompt. We have already booked our room for our next trip to Perth! Great views!

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Helpful?
2Thank Foodie478
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for your kind compliments, we appreciate your continued support and thank you for choosing to stay with us once again. We strive to create seamless and memorable experiences for our guests from the point of arrival to departure, and we are pleased to read that our associates played a significant role in enhancing your stay. Thank...

Dimmi78
Reviewed 24 January 2016

Ive stayed at the Pan Pacific a lot and enjoy the location and facilities. The revamp of the hotel was definitely required and the result is quite good. The rooms are a good size & staff friendly. Room service food is ok. At times it can be very slow. There are a few dishes I have all the time like...

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Helpful?
Thank Dimmi78
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, We are delighted to read that you were pleased with our newly refurbished facilities as these have been designed with relaxation and comfortability in mind. Thank you for your comments on the other aspects of our operations, these are greatly appreciated and have been shared with the team. Thank you for choosing to stay with us at Pan...

Aberdeen, United Kingdom
Reviewed 24 January 2016

This could be the best hotel on Perth but the excellent and friendly staff are let down by the fact that the hotel charges a stupidly high price for wifi access, which is important to business travellers. As a result I spent a lot of time in adjacent premises to access free wifi. The rooms are very clean and spacious...

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Helpful?
Thank John R
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear John, Thank you for your post following your recent business stay with us and thank you for your kind compliments on our associates. Yes, we do charge for internet access, however, signing up to our loyalty programme, Discovery is completely free of charge. Our guests instantly receive Gold status after registration and instantly enjoy the complimentary internet access, bottled...

Perth, Australia
Reviewed 23 January 2016

Ive stayed in just about every hotel in Perth, Pan Pacific is the best in Perth, the staff are very friendly, Professional, full of information, very helpful and serve the best. Pan Pacific rooms are good, meals are great, its in a good location, well set out and is the winner of Perth's hotels.

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Helpful?
1Thank Daniel S
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Daniel, It was a pleasure to have you with us at Pan Pacific Perth, it is great to have a home away from home once in a while. We are so pleased that you enjoyed your experience with us. Our team aims to create memorable experiences for all our guests and we are delighted that you were pleased with...

London, United Kingdom
Reviewed 22 January 2016

Have to be honest, we were sceptical about this hotel and thought it would be a bit bland and corporate, but there was a good deal on and couldn't find anything else, given that neither my partner nor I know the city at all. Glad we did! It was great. The main thing was the staff - I stay in...

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2Thank LondonTraveller67
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for taking the time to post your review and thank you for mentioning the team who work tirelessly to provide excellent service. Thank you for your comments on the swimming pool, we certainly value your feedback and this has been shared with team. It was a pleasure to welcome you to Pan Pacific Perth and we...

Perth, Australia
Reviewed 22 January 2016

We stayed at the Pan Pacific with the night out in Perth promotion which included dinner and breakfast. The room itself was amazing and had a great view of the river. The dinner was a buffet and had a large selection of different meals. There was a small mishap with paying but the staff sorted it out straight away.

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Helpful?
Thank kell-ay29
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, Thank you for taking the time to review our hotel and share your experience and recommendations with others. It is wonderful to read that you enjoyed your breakfast and dinner at our Montereys Restaurant and was pleased with the selection of meals. Thank you once again and we look forward to welcoming you back at Pan Pacific Perth....

Singapore, Singapore
Reviewed 22 January 2016

Thanks to their GM, I inform them about my mum's Birthday and they surprise us with cakes and chocolates. The view was excellent. Had a great chill out time in the room. Service from the Bell boy was Excellent but the service staff wasn't up to expectation. But overall experience was wonderful.

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Helpful?
Thank gvhelle87
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, We are more than delighted to have played a part in your Mum’s birthday celebrations. We are pleased that we have contributed in making your stay all the more memorable. Thank you for choosing to celebrate with us at Pan Pacific Perth. All of us wishes your Mum a Belated Happy Birthday! Best regards, John Kockan General Manager,...

Reviewed 20 January 2016

We were under the impression that we were staying in a luxurious hotel. The hotel itself was up to expectations but the room needed a little fixing up as well as the walls in the halls. We also heard very LOUD banging/drilling noises in our room early in the morning. The staff were very friendly and helpful!

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Helpful?
Thank Dtcars
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Reviewer, First and foremost, I sincerely apologise for the noise disturbance during your stay. We regret that we were not made aware of this as we always want to ensure our guests had a comfortable stay and we would have ensured to address your concerns with a sense of urgency and care. On the other side, we are delighted...

Perth, Australia
Reviewed 20 January 2016

Stayed here Jan 2016 whilst celebrating a fiftieth birthday. Very reasonable promotional price $185 au room including full buffet breakfast. Hotel is very spacious. Large lobby area incorporating a lounge bar, plenty of scattered chairs, lounges to relax. A computer room also available with very large computer screens. The hotel restaurant Montereys is magnificent. The buffet dinner for $65 au...

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Helpful?
Thank bradley p
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Bradley, We are happy to have played a part in your celebrations! It is a delight to read that you enjoyed your stay with us. Our aim is to create memorable experiences for our guests, thus your review is such an encouragement! Thank you for taking the time to write us a review. Our entire team at Pan Pacific...

Neath Port Talbot, United Kingdom
Reviewed 19 January 2016

Our stay at Pan Pacific Perth was excellent in every respect. The room was spacious and very well appointed with an unforgettable view of the river. Many attractions were within walking distance including the river and shops and free buses were readily available. There was a friendly and relaxed feel to the hotel. In addition the staff were extremely helpful,...

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Helpful?
1Thank John H
PanPacificPerthGM, General Manager at Pan Pacific Perth, responded to this review

Dear Cathy, Thank you for your encouraging review of our hotel and associates. It is always a pleasure to host our overseas guests and we are happy to read that our hotel’s location allowed you to explore the stunning offerings that Perth city and surrounds has. Thank you once again for your post and we do hope to have the...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Montereys Restaurant
Montereys Restaurant
Cuisines: International
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Embrace the Pacific as you take in scenic vistas of Perth's famous Swan River or explore Kings Park. Whether you are travelling for business or leisure, our luxury hotel will offer you a refreshing and revitalising getaway. Indulge with access to the spacious Pacific Club Lounge and experience world-class hospitality. Dine at Montereys Restaurant and enjoy our delicious seasonal buffet or savour our tempting a la carte menu to satisfy your taste buds. ... more   less 

Additional Information about Pan Pacific Perth

Address: 207 Adelaide Terrace, Perth, Western Australia 6000, Australia
Region: Australia > Western Australia > Greater Perth > Perth > East Perth
Price Range: $158 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pan Pacific Perth 5*
Number of rooms: 486
Reservation Options:
TripAdvisor is proud to partner with Amex, Booking.com, Orbitz, Pan Pacific Hotels Group, Hotels.com, HotelTravel.com, Travelocity, Odigeo, Priceline and Expedia so you can book your Pan Pacific Perth reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Pan Pacific Perth Hotel Perth
Hotel Style:
#10 Luxury Hotel in Perth
#14 Business Hotel in Perth
#22 Family Hotel in Perth
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Questions & Answers

Here's what travellers have asked, with answers from Pan Pacific Perth staff and other travellers.
25 questions
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Questions? Get answers from Pan Pacific Perth staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you can get to an executive suite on an upgrade, it'll include a breakfast and offers an expansive room.”
 of 5 bubbles anthonyurl, 30 Nov 2016 | Read review
“Ask for a room with good morning light. ”
 of 5 bubbles 13fionar, 30 Nov 2016 | Read review
“My room was nice a quiet. Cleaning staff were great as well as cheerful. ”
 of 5 bubbles BrianS832, 28 Nov 2016 | Read review
“Higher floors better the view”
 of 5 bubbles HauntedHospital, 13 Nov 2016 | Read review
“Ask for a river view room”
 of 5 bubbles diob255114, 4 Nov 2016 | Read review
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