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Pan Pacific Perth

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Traveller (557)
Room & Suite (199)
Dining (68)
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Overview
  • Excellent51%
  • Very good32%
  • Average10%
  • Poor4%
  • Terrible3%
Travellers talk about
“swan river”(146 reviews)
“the club lounge”(93 reviews)
“refurbished room”(28 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star Hotel
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Additional information
Offers from Pan Pacific Perth
Special Offer: Breakfast on us and more
Hotel deals
Offers from Pan Pacific Perth
Special Offer: Breakfast on us and more
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,650)
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1,583 results
Traveller rating
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511
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772
511
166
78
56
Show reviews that mention
All reviewsswan riverthe club loungerefurbished roomhigh teavalet parkingexcellent hotelan upgradebuffet breakfastroom serviceelizabeth quaylate checkcomfy bedcity centrekings parkconciergecanapesbarista
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511 - 515 of 1,583 reviews
Reviewed 17 June 2017

Pan Pac Perth has never failed to deliver comfortable room and prompt service. Staff always put on their smile and offered small talks with recommendations in town. Breakfast was splendid; was tad worried about the pancakes initially but its sweetness was just right. The location...More

Thank telshuk
Response from PanPacificPerthGM, General Manager at Pan Pacific PerthResponded 19 June 2017

Dear Reviewer, We are thrilled to read that you enjoyed your stay and were impressed by the service attitude of our associates; we always endevour to ensure all guest stays are personalized and comfortable and are pleased to have met your expectations. It is also...More

Reviewed 15 June 2017

Noisey air-conditioning Blocked shower waste. Terrible breakfast This hotel needs to lift it's game. Great location, nothing much else going for it. I visit Perth regularly not likely to stay here again. When I reported the issues on check out I was met with silence.More

Review collected in partnership with Pan Pacific Hotels Group
Thank mrm908
Response from PanPacificPerthGM, General Manager at Pan Pacific PerthResponded 16 June 2017

Dear Reviewer, Thank you for taking the time to review us following your recent visit. As we pride ourselves in offering luxury, style and comfort with the promise of a stimulating and enriching experience, we are disappointed to read that your stay in no way...More

Reviewed 14 June 2017

Pan pacific was a comfortable hotel to stay at, the staff were very friendly and helpful and answer all question i had about the hotel and about the city. Location is 5 minutes from the hart for the city, with public transportation on its doorstep,...More

Review collected in partnership with this hotel
Thank colink157
Response from PanPacificPerthGM, General Manager at Pan Pacific PerthResponded 15 June 2017

Dear Colin, Thank you for your post following your recent stay at Pan Pacific Perth. We are thrilled that you were pleased with the location of our hotel and enjoyed the convenience of the accessing the city, local attraction as well as the shopping districts....More

Reviewed 13 June 2017

We can only say that our stay at the Pan Pacific Perth was a great experience! We were offered a room upgrade for free which we thought was very nice. The Pan-Pacific Perth offers great value for money.More

Review collected in partnership with Pan Pacific Hotels Group
Thank Danny T
Response from PanPacificPerthGM, General Manager at Pan Pacific PerthResponded 14 June 2017

Dear Danny, As we aim to always provide a high level of signature service, we are delighted to hear that you had such a positive and rewarding stay; we pride ourselves in providing genuine care and enhancing guest experiences through subtle pacific touches and are...More

Reviewed 12 June 2017 via mobile

We were only here 2 nights but the staff were very helpful. The staff on reception remembered what our plans were and checked how we got on the next day which was nice. We were given a complimentary drink as we were on our honeymoon....More

1  Thank lorraine s
Response from PanPacificPerthGM, General Manager at Pan Pacific PerthResponded 13 June 2017

Dear Lorraine, Our associates pride themselves in offering the best customer experience, catering to the individual needs of our guests and it is delightful to read that they were able to make your stay memorable, and overall experience, wonderful, by their interactions and subtle Pacific...More

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Most Booked Properties in Perth
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Airport Transportation
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$115 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Perth
#14 Luxury Hotel in Perth
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$115 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Perth
#14 Luxury Hotel in Perth
Room types
Suites, Non-Smoking Rooms
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Traveller (557)
Room & Suite (199)
Dining (68)
Pool & Beach (15)
Amenities (19)
Business Centre & Event Rooms (7)
Questions & Answers
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Emerald8888
17 May 2018|
AnswerShow all 8 answers
Response from Andrea C | Reviewed this property |
Hi Emerald, Yes you can choose between buffet or continental breakfast. Just let the staff member know when you check in that you’ll be changing that. I think the club room breakfast is continental. The buffet has a lot... More
1
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niya92
10 April 2018|
AnswerShow all 6 answers
Response from RobWeeden | Property representative |
Hi Niya Most if not all hotels in Australia and the western world will take a credit card pre-authorisation at registration. This has become a requirement imposed by the banks to arrest the increase in credit card fraud... More
1
Vote
Stephen R
11 March 2018|
AnswerShow all 2 answers
Response from Guja5 | Reviewed this property |
Hi! I really can’t help you because I never stopped at the lounge except the first day at the lounge ... I ate in the room and I must say it was good food. Good buffet at the restaurant tough... Enjoy Perth ... it’s a... More
1
Vote
Google Translation
Room Tips
"some rooms are refurbished, some aren't."
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"suite room with large living room and get club access. if you member pan pancifit you will get late checkout..."
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"Heating in room was super efficient. Extra pillows available and quick to arrive upon request."
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"Ideally located close to the Pacific Club executive lounge."
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