Stayed 2 nights in a Club River View room which was worth it. Unfortunately due to Covid and low guest numbers breakfast couldn't be taken in the Club Lounge and was a restricted, but acceptable, menu in the Firewater Grille instead. Evening drinks and canapes were still offered in the Club Lounge and the choices on offer for both were excellent. All the staff are fantastic and our complimentary bottle of sparkling on arrival, as we were celebrating a delayed wedding anniversary, was a thoughtful touch. We have stayed at the Duxton several times and the only complaint we always have is the pool needs heating.
The positives: The staff were very friendly. Kiki deserves special mention as she was exceptionally patient and helpful. My room was on point: new bathroom area; spotlessly clean; free movies. The gym needs to be cleaned more regularly. During my three-night stay, I noted a hat hung on one piece of equipment (each night) and plastic cups and paper left in the holders of the cardio equipment.
Just on the outskirt of the heart of Perths CBD. We did request a room facing the water but got a room facing the opposite direction instead which was a bit disappointing. However the room was very clean and the bed so comfortable that it was difficult to relax without falling asleep. Very kind staff. Would consider staying here again.
We have just spent 2 nights staying on the 10th floor of the Duxton Hotel, in Perth and were very pleased with the lay out and size of the suite, the friendliness of the staff, and the food in the Lobby Floor Restaurant.
I am disabled, and so it’s always a bit of a curiosity as to how difficult travel will be for me. I desire to be independent, but require accomodation and support. While I’m funded for individualised support, this can become …. Well, suffice it to say that when booking in with the Duxton Hotel Perth, I was so pleased to find that they have been more than accomodating, they have not only gone above and beyond to make sure our (yes, I was even able to have an independent stay with a fellow disabled person, and so we had a fair few requirements) needs were met, we never felt that we were asking too much. Not only that, we felt as though we were being looked after without intrusion, welcomed to what felt like a home away from home. In fact, this stay we transferred from a much more expensive stay booked in at the crown hotel, and where we felt as though there really was very little attention to hospitality. The difference between the two was night and day and I was fortunate enough to have had assistance transferring because whereas The Duxton had always been very easy to get a long with, it took quite a bit to get to the point of realising that the accomodation at the crown was not only unsuitable, but that when it came to transferring, while we did manage, it was quite a lot of effort and the service was reluctant and impatient. There is an old-school feel to the place, here at the Duxton. But what is lacking in flash is well and truly made up for in the details of hospitality. We needed hot packs heated up and so they came and got them and brought them back hot. We needed a teapot and they brought us one. They even made an exception to letting us get uber eats delivered and brought up to our room, when we had exhausted the room service offerings and needed a little something different but were unable to go out and get it. I just have to say that it’s not just the service, but the attitude of the service that really makes me want to write this glowing review. There’s just this feeling of being honoured guests, that is just so damn special.…