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Alderney on Hay

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Traveller (65)
Room & Suite (23)
Dining (6)
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Overview
  • Excellent16%
  • Very good23%
  • Average18%
  • Poor15%
  • Terrible28%
Travellers talk about
“hay street”(14 reviews)
“indoor pool”(5 reviews)
“sofa bed”(3 reviews)
Paid Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Fitness centre
Kitchenette
3 Star Hotel
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Reviews (285)
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Traveller rating
47
67
53
44
73
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Time of year
LanguageEnglish
47
67
53
44
73
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All reviewshay streetindoor poolsofa bedundercover parkingcooking utensilswe've stayedgreat accommodationfull kitchenwashing machineground floorcat busan overnight stayperth cityswan riverlaundrywacacricket
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71 - 75 of 284 reviews
Reviewed 5 December 2015

We stayed in the Alderney on Hay in the first week of November 2015 and I would recommend this place to people who visit Perth for watching a cricket match, since the cricket stadium is a light 5 minutes walk from the hotel. Free transport...More

Thank Ev I
Management response:Responded 22 November 2016

Thank you for your review. We are glad you have enjoyed your stay with us at the Alderney on Hay and do hope to see you again in the future. We work hard to keep our costs down as a lot of our guests are...More

Reviewed 18 November 2015 via mobile

We had s two bedroom apartment for 4 nights. The facilities were excellent including a well equipped kitchen and laundry. The apartments provide free car parking but are also situated on Perth's Red CAT free bus transport. The WACA cricket ground and the Swan river...More

Thank defa45
Response from Roshan G, Manager at Alderney on HayResponded 23 November 2015

Dear Valued Guest, Thank you for your feedback. I am glad you enjoyed your stay. Our aim is to provide good value clean and comfortable accommodation. We hope to see you back at the Alderney On Hay in the near future. Management Alderney On Hay

Reviewed 15 November 2015

We stay for a total of 3 nights but they had to charge us for something in which we did not even break. Bad customer service as one male desk staff was rude and seemed impatient in helping out. He was even trying to get...More

3  Thank ConnieHuangL
Response from Roshan G, Manager at Alderney on HayResponded 17 November 2015

Ms. Huang, I assume you are part of the Singaporean group that was on a company trip which we charged for after hour call out to settle 2 drunken guests who were screaming in the corridor which we receive complaints for. Also to notice that...More

Reviewed 25 October 2015 via mobile

The price of this place was what attracted me but. ..slamming doors. ..partying teenagers till early hours of the morning is enough to make me not recommend this place to stay. Oh and I don't get hay fever but it was horrendous every time I...More

Thank ellen0210
Response from Roshan G, Manager at Alderney on HayResponded 15 November 2015

Dear Ellen, I am pretty sure I received you complaint via two avenues previously and replied to both (once from you and the other via your agent) and this was with regards to your ex husbands apartment which you tried to get a refund for...More

Reviewed 24 October 2015

The pro's: Almost in the CBD, good for transport, near East Perth restaurants. Free car parking very handy. Good check-in experience after phoning ahead and telling them my car's rego. Very reasonable online rates. The con's: Few dodgy characters hanging about in the lobby, as...More

Thank Daniel d
Response from Roshan G, Manager at Alderney on HayResponded 23 November 2015

Dear Guest, Thank you for your feedback. Yes I agree $99 for a 1 bedroom apartment in the city is very good rate. I do recall you during check out the only request you made was some glass broken in the road to be swept...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Hotel Amenities
Free Parking
Self-Serve Laundry
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$70 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Perth
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$70 - US$134 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Perth
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms
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Traveller (65)
Room & Suite (23)
Dining (6)
Pool & Beach (3)
Family and Play Areas (2)
Questions & Answers
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felvira
5 July 2017|
Answer
Response from bundydeniss | Reviewed this property |
No it is not opened 24 24 hours - give them a call there could be other ways I think 7pm you need to enter from car park with key pad password
0
Votes
Emy K
12 June 2017|
AnswerShow all 3 answers
Response from Todd B | Reviewed this property |
it may be possible but I'm sure they will probably charge a fee. I have stayed here 5 times now and the man on the desk is very friendly maybe if you ask really nice explaining the situation . It would all come down to... More
1
Vote
sh t
1 April 2017|
Answer
Response from Rhonda S | Reviewed this property |
Yes you can I did this and they will also hold your luggage if you have things to do on the day after checkout
0
Votes
Room Tips
"Find a room which faces the main road."
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"Not near elevator"
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"If you want a quiet room I suggest you ask. Upper floors and at the back are best. Lower floor rooms on the..."
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"you choose but I suggest not a disabled room"
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