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Sofitel Auckland Viaduct Harbour

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Traveller (895)
Room & Suite (320)
Dining (95)
Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“lava restaurant”(69 reviews)
“marina view room”(38 reviews)
“luxury room”(57 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Sofitel Auckland Viaduct Harbour
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Sofitel Auckland Viaduct Harbour
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Reviews (3,143)
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2,963 results
Traveller rating
1,906
720
221
78
38
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Time of year
LanguageEnglish
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1,906
720
221
78
38
Show reviews that mention
All reviewslava restaurantmarina view roomluxury roomviaduct harbourbeautiful hotelrain showerfloor to ceiling windowsnespresso machinewynyard quarterturn down servicenew zealandroom servicerestaurants and barslarge bathroombed was very comfortableferry terminalvalet parking
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1 - 5 of 2,963 reviews
Reviewed 2 days ago

This hotel is truly beautiful. The decor is a blend of NZ and French styles and is certainly exquisite to experience. The service is outstanding. Friendly + Very Professional. The staff show a genuine pride in what they do. Our room was quite with a...More

Thank HarPow-Aus
Hotel's Favourite
Reviewed 17 March 2018

I had my concerns about staying at this hotel and was thoroughly delighted by our experience. From the Bellman who knew our names as soon as we got all the luggage out (and called us by name the rest of our stay there) to the...More

1  Thank Sanjo R
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 18 March 2018

Bonjour Sanjo R, Thank you so much for sharing your recent experience at Sofitel Auckland Viaduct Harbour on TripAdvisor. We are thrilled to know that you had a Magnifique experience and your most wonderful compliments on the delivery of service from our concierge team in...More

Reviewed 4 days ago

We had a splendid stay at the Sofitel. There was an excellent welcome from Front Desk Manager, John, and we found that the Housekeeping Staff, in particular, were very attentive. The turndown service is second to none, for instance. Our Junior Suite (542) represented the...More

Thank Perry B
Reviewed 5 days ago via mobile

Great stay in a Marina room, comfortable bed, well located and appointed, nice decor. Perfect for water front walks, lots of eateries just a short walk away. Easy check in and out. Just around the corner to Ferries and water activities

Thank TheBrownsAdelaide
A TripAdvisor Member
1
Reviewed 5 days ago

The staff had a warm welcome, very accommodating. The rooms are clean and had a good view. My only concern is that though I made an internet check in prior to our check in date, I guess there maybe a glitch in your system. Instead...More

Review collected in partnership with Accorhotels.com
Thank A TripAdvisor Member
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Wheelchair Access
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$166 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$166 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
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Traveller (895)
Room & Suite (320)
Dining (95)
Pool & Beach (23)
Amenities (56)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Julia C
7 July 2018|
AnswerShow all 4 answers
Response from djmcenergy | Reviewed this property |
the website says its Sofitel Auckland Viaduct Harbour - 20 Metre Indoor Heated Pool
0
Votes
Mathew O
23 June 2018|
AnswerShow all 4 answers
Response from Iain A | Reviewed this property |
Not sure about early check in as we arrived at 3pm. Parking is extra a daily charge and they only do valet parking. I would be surprised if valet parking was included.
0
Votes
Mathew O
23 June 2018|
AnswerShow all 6 answers
Response from delb0inz | Reviewed this property |
Normally breakfast and parking are extra unless specified on your booking. Easy checkin can be arranged with prior notice dependent on room availability.
0
Votes
Room Tips
"The Junior Suites are special."
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"West facing rooms receive the afternoon sun and are not overlooked by other buildings close by"
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"All although water views would be lovely."
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"Even the internal rooms have a view of the roof that is a pond, so still water in your view."
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