We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sofitel Auckland Viaduct Harbour

Save
Traveller (834)
Room & Suite (322)
Dining (81)
Membership_Slide_Up_Placement_on_Hotel_Review_Price_Refresh
Save this hotel
and keep track of your top hotel finds.
Save now
You may also like:
See all
Nearby Hotels
Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“lava restaurant”(67 reviews)
“marina view room”(38 reviews)
“luxury room”(57 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from Sofitel Auckland Viaduct Harbour
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Sofitel Auckland Viaduct Harbour
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
You may also like:
See all
Nearby Hotels
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (3,081)
Filter reviews
2,907 results
Traveller rating
1,863
713
217
77
37
Traveller type
Time of year
LanguageEnglish
More languages
1,863
713
217
77
37
Show reviews that mention
All reviewslava restaurantmarina view roomluxury roomviaduct harbourbeautiful hotelrain showerfloor to ceiling windowsnespresso machinewynyard quarterturn down serviceroom servicenew zealandrestaurants and barslarge bathroomvalet parkingbed was very comfortableferry terminal
FilterEnglish
Updating list...
1 - 5 of 2,907 reviews
Reviewed yesterday

Very poor rooms as compared with every other "luxury" property we stayed at in NZ and AU. Room was tiny, had only a queen sized bed (vs. a king sized in every other property), had no usb chargers built in (found at every other hotel)...More

Thank woodmom
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded yesterday

Bonjour woodmom, Thank you for sharing your invaluable feedback on your recent stay at Sofitel Auckland Viaduct Harbour. I am truly sorry to hear that you did not fully enjoy your stay at our hotel. I would very much appreciate the opportunity to discuss your...More

Hotel's Favourite
Reviewed 22 January 2018

I stayed here my last night in Auckland as a nice way to end my trip of hostel hopping for 3 weeks. It was incredible from the minute I walked in the door; a bellhop came and grabbed my backpack and told me he would...More

2  Thank intrepid_traveller27
Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 25 January 2018

Bonjour intrepid_traveller27, Thank you for choosing to stay at Sofitel Auckland Viaduct Harbour and taking your time to share your experience on Trip Advisor. It is delightful to read that you found Sofitel Auckland well-located and that you enjoyed our spacious room and bathroom amenities....More

Reviewed 2 days ago

When I booked a Marina View room, I was expecting something pretty palatial and with terrific water views. The room was actually quite small and the views are over a small patch of water , to buildings. Whilst whingeing, the air conditioning was impossible to...More

Thank Roger M
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 2 days ago

Bonjour Roger M, Thank you for sharing your recent experience at Sofitel Auckland Viaduct Harbour. I am delighted to learn that you had a Magnifique stay with us and received such fantastic service from our friendly and helpful ambassadors. I will be sure to share...More

Reviewed 3 days ago

The hotel was in a good location for sightseeing around Auckland. It was reasonably close to the Sky Tower as well as the ferry for transferring to other islands or for boat tours. The staff was pleasant and worked hard to make us happy while...More

Thank Todd C
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 2 days ago

Bonjour Todd C, Thank you for choosing to stay at Sofitel Auckland Viaduct Harbour and taking your time to share your experience on Trip Advisor. It is a pleasure to read that you had a Magnifique time with us and the aspects you enjoyed the...More

Reviewed 4 days ago

Could not have asked for a better spot to stay for our last 3 nights in NZ. Lovely, spacious room with sofa & 2 chairs plus desk in seating area. Large marble bath with separate soaking tub and shower. Staff was so friendly and helpful...More

Thank annivcoupleGeorgia
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 2 days ago

Bonjour annivcoupleGeorgia, Thank you for taking the time to share your lovely feedback of your recent stay at Sofitel Auckland Viaduct Harbour. It is an utmost pleasure to read your lovely review and the elements that had highlighted your stay including our central location being...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$195 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$195 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (834)
Room & Suite (322)
Dining (81)
Pool & Beach (22)
Amenities (56)
Questions & Answers
Ask a question
WaggaTraveller
8 January 2018|
AnswerShow all 4 answers
Response from Shyster951 | Reviewed this property |
I do not know as we did not have a room with 2 beds. I recommend you contact Sofitel’s customer service to ask about this specific hotel. For some reason Trip Advisor does not allow me to paste a link for you to click on... More
1
Vote
WaggaTraveller
8 January 2018|
AnswerShow all 3 answers
Response from b0ris2 | Reviewed this property |
Check with the hotel. Our room had King size bed Thks
1
Vote
William M
28 December 2017|
AnswerShow all 7 answers
Response from b0ris2 | Reviewed this property |
You need to contact the hotel
0
Votes
Room Tips
"Very small & poorly designed. Deluxe harbor view had no place for luggage -TV was not viewable from..."
Read review
"Many rooms seem to have a rather urban outlook, so choose carefully"
Read review
"Request water view, upper levels best"
Read review
"Request the Marina view rooms with a balcony."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing