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Sofitel Auckland Viaduct Harbour

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Traveller (914)
Room & Suite (321)
Dining (95)
Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“lava restaurant”(71 reviews)
“marina view room”(37 reviews)
“luxury room”(57 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
All hotel details
Additional information
Offers from Sofitel Auckland Viaduct Harbour
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Sofitel Auckland Viaduct Harbour
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,158)
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2,977 results
Traveller rating
1,916
723
222
78
38
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LanguageEnglish
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1,916
723
222
78
38
Show reviews that mention
All reviewslava restaurantmarina view roomluxury roomviaduct harbourbeautiful hotelfloor to ceiling windowsnespresso machinewynyard quarterturn down servicenew zealandroom servicerestaurants and barslarge bathroombed was very comfortablevalet parkingferry terminallong flight
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1 - 5 of 2,977 reviews
Reviewed 5 days ago via mobile

Wow! The biggest softest and most comfortable bed I’ve ever sunk into. It was like jumping into a comfy warm snow drift. The bedroom was very comfortable and a great size. We had a great view of the sky tower. The welcome chocolates were a...More

Thank mik w
Hotel's Favourite
Reviewed 9 July 2018

There is an atmosphere at the Auckland Sofitel that is truly lovely. The staff seem so relaxed and natural, and one gets the definite sense that they are not just extending their employers hospitality by proxy, but that they are each extending their own personal...More

2  Thank cinqu0
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 12 July 2018

Bonjour cinqu0, Thank you so much for sharing your recent experience at Sofitel Auckland Viaduct Harbour on TripAdvisor. We are thrilled to know that you had a Magnifique experience and your most wonderful compliments on the delivery of service from our dedicated team. I will...More

Reviewed 6 days ago via mobile

We think Sofitel is shaping up to be the best hotel in Auckland. We have stayed in a few recently. Staff are fantastic - as good as any international hotel, rooms are huge, room service fantastic - nothing is too much trouble including delivering extra...More

Thank njo-nz O
Reviewed 1 week ago

We stayed at the Sofitel for 3 nights starting our trip to New Zealand. It is a beautiful hotel. We loved the location - within walking distance to the harbor, shops and America's Cup Racing Yatch - which you can book a half day tour....More

Thank Ginger F
Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 6 days ago

Bonjour Ginger F Greetings from the Sofitel Auckland Viaduct Harbour, I am pleased to read that you enjoyed your stay, and we look forward to the opportunity to serve you again in the near future. Warm Regards Salman Dehlvi Guest Relations Manager.

Reviewed 1 week ago

We stayed 2 nights in the Auckland Sofitel Viaduct Harbour. Staff were very friendly and accommodating, highly recommend getting the breakfast in Lava downstairs. Hotel is well placed with shops and the Viaduct a short walk away. Definitely stay again.More

Review collected in partnership with Accorhotels.com
Thank artklaah
Response from SofitelAuckland, Guest Relations Manager at Sofitel Auckland Viaduct HarbourResponded 1 week ago

Bonjour artklaah, Greetings from the Sofitel Auckland Viaduct Harbour, We thank you for taking the time to share your feedback on your recent stay with us. I am pleased to read that you enjoyed your stay, and we look forward to the opportunity to serve...More

View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Wheelchair Access
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$169 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$169 - US$325 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
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Traveller (914)
Room & Suite (321)
Dining (95)
Pool & Beach (23)
Amenities (56)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
Kaarthick I
8 August 2018|
AnswerShow all 8 answers
Response from TheGreatBumble | Reviewed this property |
Yes, they do. And they are great. For our anniversary they had a cake prepared for us. Flowers. They are careful with the details. And everything they do, they do it tastefully.
0
Votes
Julia C
7 July 2018|
AnswerShow all 4 answers
Response from djmcenergy | Reviewed this property |
the website says its Sofitel Auckland Viaduct Harbour - 20 Metre Indoor Heated Pool
0
Votes
Mathew O
23 June 2018|
AnswerShow all 4 answers
Response from Iain A | Reviewed this property |
Not sure about early check in as we arrived at 3pm. Parking is extra a daily charge and they only do valet parking. I would be surprised if valet parking was included.
0
Votes
Room Tips
"If you want space, go for one of the internal rooms, these seemed bigger."
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"The Junior Suites are special."
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"West facing rooms receive the afternoon sun and are not overlooked by other buildings close by"
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"All although water views would be lovely."
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