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All reviewslava restaurantmarina view roomluxury roomviaduct harbourbeautiful hotelrain showerfloor to ceiling windowsnespresso machinewynyard quarterturn down servicenew zealandroom servicerestaurants and barslarge bathroombed was very comfortableferry terminalvalet parking
This hotel is truly beautiful. The decor is a blend of NZ and French styles and is certainly exquisite to experience. The service is outstanding. Friendly + Very Professional. The staff show a genuine pride in what they do. Our room was quite with a...More
I had my concerns about staying at this hotel and was thoroughly delighted by our experience. From the Bellman who knew our names as soon as we got all the luggage out (and called us by name the rest of our stay there) to the...More
1 Thank Sanjo R
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 18 March 2018
Bonjour Sanjo R,
Thank you so much for sharing your recent experience at Sofitel Auckland Viaduct Harbour on TripAdvisor.
We are thrilled to know that you had a Magnifique experience and your most wonderful compliments on the delivery of service from our concierge team in...More
We had a splendid stay at the Sofitel. There was an excellent welcome from Front Desk Manager, John, and we found that the Housekeeping Staff, in particular, were very attentive. The turndown service is second to none, for instance. Our Junior Suite (542) represented the...More
Great stay in a Marina room, comfortable bed, well located and appointed, nice decor. Perfect for water front walks, lots of eateries just a short walk away. Easy check in and out. Just around the corner to Ferries and water activities
The staff had a warm welcome, very accommodating. The rooms are clean and had a good view. My only concern is that though I made an internet check in prior to our check in date, I guess there maybe a glitch in your system. Instead...More
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