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Sofitel Auckland Viaduct Harbour

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Traveller (852)
Room & Suite (325)
Dining (81)
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Overview
  • Excellent66%
  • Very good24%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“lava restaurant”(68 reviews)
“marina view room”(38 reviews)
“luxury room”(57 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from Sofitel Auckland Viaduct Harbour
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Sofitel Auckland Viaduct Harbour
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Nearby Hotels
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Reviews (3,114)
There are newer reviews for Sofitel Auckland Viaduct Harbour
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2,935 results
Traveller rating
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717
221
78
38
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1,881
717
221
78
38
Show reviews that mention
All reviewslava restaurantmarina view roomluxury roomviaduct harbourbeautiful hotelrain showerfloor to ceiling windowsnespresso machinewynyard quarterturn down servicenew zealandroom servicerestaurants and barslarge bathroombed was very comfortablevalet parkingferry terminal
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21 - 25 of 2,935 reviews
Reviewed 6 May 2018

What should have been a smooth, uncomplicated stay in a prestigious property was marred by a simple lack of attention to detail. I was so looking forward to visiting this hotel but things like toilets rimmed in faeces to movies advertised for sale but unavailable,...More

1  Thank Simon H
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 9 May 2018

Bonjour Simon H, Thank you for sharing your invaluable feedback on your recent stay at Sofitel Auckland Viaduct Harbour. I am truly sorry to hear that you did not fully enjoy your stay at our hotel and that you have experienced these issues mentioned above....More

Reviewed 3 May 2018

We are regular guests at the Sofitel Auckland and are never disappointed. It was my partners birthday and the hotel gave her several surprise treats during our stay. The staff are superbly trained and very professional, though always with a friendly touch.More

Review collected in partnership with Accorhotels.com
Thank mschollum
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 6 May 2018

Bonjour mschollum, I would like to extend our gratitude for sharing your experience at Sofitel Auckland Viaduct Harbour. Thank you for choosing to stay with us again to celebrate this very special occasion. It is delightful to read that you appreciated the delivery of service...More

Reviewed 2 May 2018

We had a very nice welcome by John on the concierge who was extremely helpful and booked a trip for us to go to Waiheke Island on a wine tour which was extremely enjoyable. This was part of an Around the World trip that I'd...More

Thank Debbie187047
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 6 May 2018

Bonjour Debbie187047, Thank you for taking the time to share your lovely feedback of your recent stay at Sofitel Auckland Viaduct Harbour. It is an utmost pleasure to read your lovely review and the elements that had highlighted your stay including our comfortable room and...More

Reviewed 29 April 2018

Hotel is in a good location and close to the city center. Rooms are spacious and well appointed. Full bar and great staff. Restaurant serves great seafoods. Tip for this hotel is to book harbor view room.More

Thank Stacy S
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 2 May 2018

Bonjour Stacy S, It is a pleasure to read your lovely experience here at Sofitel Auckland Viaduct Harbour. I am delighted that you find our location convenient and enjoyed our hotel facilities such as the Sabrage bar and Lava Dining restaurant. I hope to have...More

Reviewed 26 April 2018

We were in town for two nights - and decided to stay at Sofitel for one night and Bel suites for the other to compare. Sofitel was amazing. Spacious rooms, comfortable beds, friendly service and beautiful hotel in a good location. Only thing to check...More

Thank Ionise
Response from SofitelAuckland, Front Office Manager at Sofitel Auckland Viaduct HarbourResponded 27 April 2018

Bonjour Ionise, Thank you for taking the time to share your lovely feedback of your recent stay at Sofitel Auckland Viaduct Harbour. It is an utmost pleasure to read your lovely review and the elements that had highlighted your stay including our comfortable Sofitel Mybed...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Laundry Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$182 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$182 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Auckland Central
#2 Luxury Hotel in Auckland Central
#2 Romantic Hotel in Auckland Central
#3 Green Hotel in Auckland Central
#6 Business Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms
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Traveller (852)
Room & Suite (325)
Dining (81)
Pool & Beach (22)
Amenities (56)
Questions & Answers
Ask a question
WaggaTraveller
8 January 2018|
AnswerShow all 4 answers
Response from Shyster951 | Reviewed this property |
I do not know as we did not have a room with 2 beds. I recommend you contact Sofitel’s customer service to ask about this specific hotel. For some reason Trip Advisor does not allow me to paste a link for you to click on... More
1
Vote
WaggaTraveller
8 January 2018|
AnswerShow all 3 answers
Response from b0ris2 | Reviewed this property |
Check with the hotel. Our room had King size bed Thks
1
Vote
William M
28 December 2017|
AnswerShow all 7 answers
Response from b0ris2 | Reviewed this property |
You need to contact the hotel
0
Votes
Room Tips
"We had a city view, the view didn't really matter to us, all rooms are so well laid out, quite spacious."
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"The rooms with a harbour view are worth the additional cost!"
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"Select a room away from the bus depot."
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"We had a lovely room on the 4th floor with views to the water in centre of hotel"
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