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Crowne Plaza Auckland

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#10 of 68 Hotels in Auckland
Certificate of Excellence
GreenLeadersBronze level
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Crowne Plaza Auckland
Crowne Plaza Auckland
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1,665 Reviews from our TripAdvisor Community

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Showing 1,510: English reviews
Atlanta
Reviewed 22 December 2015

The hotel is a little dated. Rooms are big and try and get a view. One side faces a building, so do not get that one. Baggage handling by May, she was great, was quick and easy. Everything worked well until the last day when the staff said they would get us a discount taxi, that had a special of...

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Helpful?
1Thank snobizAtlanta
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear SnobizAtlanta, Thank you for taking the time to review our hotel and concierge service. We are very happy to hear that May was able to assist you and make your stay so enjoyable, we have passed this review of thanks on to her. The rooms you are describing are called our Deluxe View rooms, they have great views over...

Los Angeles, California
Reviewed 21 December 2015 via mobile

A nice, clean hotel that is reasonably priced. Close to a number of attractions, shopping, cafes and restaurants. Had a problem booking a tour and the manager went out of her way to make sure we are happy, cannot ask for a better customer service.

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Helpful?
1Thank Ifred M
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Ifred M, Thank you for reviewing our hotel. We are sorry to hear that your tour booking did not go so well, but are very pleased to hear that you had a great experience due to our team going above and beyond for you. We have thanked the staff member that you dealt and she is thrilled she made...

Auckland, New Zealand
Reviewed 21 December 2015 via mobile

Not much to say here other than an excellent hotel with a suburb bar and restaurant. Breakfast was really good to with plenty of options. The room was really spacious, more room than you would normally need. Well appointed and clean rooms. Like the fact they have a usb and power point on the bedside table.

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Helpful?
Thank nzgino
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear nzgino, Thank you for taking the time to review our hotel and food and beverage services. We are very happy to hear that your room suited your needs and that our usb bedside points came in handy for you. Glad to hear that you got to relax in the bar and lounge area before dining in Aria restaurant. The...

Doha, Qatar
Reviewed 19 December 2015 via mobile

I'm a spire IHG member and have stayed in quite a few CP. This property is top 3 in my books it really exceeded expectations for a city hotel. Firstly before my stay communication was excellent! Effortlessly a babysitter was booked for me, thank you. I was upgraded to a club room which was on a high level and spacious....

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2Thank SumoDoha
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear SumoDoha, Thank you for your loyalty as a Spire Elite Rewards club member. We are so happy to hear that you enjoyed your stay with us and that we were able to book a babysitter for you so smoothly. Our club lounge is a great space to have a pre-dinner drink and relax whilst looking out over an amazing...

Hawke's Bay Region, New Zealand
Reviewed 19 December 2015 via mobile

Stayed 1 night with adjoining rooms to accommodate our family of adults. Rooms clean and tidy. A bath (with shower) in the bathroom which was a pleasant surprise but unfortunately no time to use the bath. There was good free soaps and shampoos etc. Beds were superbly comfortable! The small windows opened a little to allow fresh air in and...

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Helpful?
1Thank macmillionmiler
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear macmillionmiler, Thank you for taking the time to review us! We are glad to hear that you had a pleasant stay with family and enjoyed our lovely deluxe rooms and the range of Koha Spa amenities in them. We take pride in offering comfortable beds and offer all guests a pillow menu to ensure a relaxing nights sleep. We...

Reviewed 18 December 2015

If you are looking for a central hotel located in the heart of Auckland’s CBD then look no further. Everything is within walking distance of the hotel. The staff at this property were attentive and understanding and extremely helpful. Rooms were clean and well appointed. I could not fault this IHG group hotel.

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1Thank VoyageReport
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear VoyageReport, We are happy to hear that we were able to provide such convenient accommodations for you on the doorstep of Auckland's busy central hub. Our friendly team look forward to welcoming you back for another stay! Kind Regards, The Crowne Plaza Auckland Team

Mears, Michigan
Reviewed 17 December 2015

This hotel is nicely located in the central city. much is accessible by walking though the Hop on Hop off transit is a good way to see the larger surrounds. Rooms were spacious and the complimentary breakfast was one of the best i have seen. Staff friendly and helpful.

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Helpful?
Thank SWG2015
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear SWG2015, Thank you for taking the time to review our hotel and services. We are happy to hear that you had a great time seeing the sights of Auckland. We love our buffet breakfast here at the Crowne Plaza Auckland, our fresh omelette making station is one of our favourites! Warm regards, The Crowne Plaza Auckland Team

Washington DC, District of Columbia
Reviewed 16 December 2015

The Crowne Plaza in Auckland is a great hotel in a city lacking top of the line options. We were pleasantly surprised by our recent stay, from the room to the service as detailed below. The hotel itself is older, but the rooms have been tastefully renovated. The rooms are very functional for both tourists and business people. We would...

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Helpful?
1Thank DCA-IAD
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear DCA-IAD, Thank you for taking the time to provide feedback on your recent stay with us in one of our Club Rooms with access to our Club Lounge on Level 28. We were delighted to read that you enjoyed your stay and your experience exceeded your expectations. We were also pleased to read that you found the service from...

Wellington, New Zealand
Reviewed 15 December 2015

I have stayed at this hotel for a couple of times on business trips this year. It is a good decent hotel. The room is of decent size and the decor is fine. The room may not be as new as the nearby SkyCity Hotel in comparison. The location is central which is a plus and the buffet breakfast is...

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Helpful?
1Thank Lim L
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear Lim L, Thank you for your review of our hotel following your recent stay with us. We were so pleased to read you enjoyed your stays with us when in Auckland on business this year. We look forward to welcoming you back again on your next trip to Auckland. Kind regards, The Team at Crowne Plaza Auckland

Reviewed 15 December 2015

The rooms are clean, very comfortable and relaxing. The hotel is close to the main shopping area, a load of great restaurants and across the road from Skycity. After a driving holiday this was a nice treat. The bed was extremely comfortable.

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Thank IntrepidExplorer81
NZIHG, Manager at Crowne Plaza Auckland, responded to this review

Dear IntrepidExplorer81, Thank you for your review of our hotel. We were delighted to read you enjoyed a comfortable stay with us at the end of your driving holiday, particularly our comfortable beds and our location in the centre of the city, great for exploring the area. We look forward to welcoming you back to stay with us again. Kind...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Genzui Ramen Noodle Bar
Genzui Ramen Noodle Bar
Cuisines: Japanese, Asian, Soups
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in the heart of Auckland s business district, above the Atrium on Elliott shopping complex and just a few minutes walk from The Edge Entertainment Centre, Sky City and Queen Street s golden mile, Crowne Plaza Auckland is the ideal base when visiting the city of sails. With 13 floors of accommodation including the Crowne Plaza Club, a choice of 10 meeting rooms offering 14 configurations plus several dining and relaxation options, we can provide for all your business hotel requirements. Crowne Plaza Auckland is truly The Place To Meet . ... more   less 

Additional Information about Crowne Plaza Auckland

Address: 128 Albert St | P.O. Box 6841, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $217 - $552 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Auckland 4.5*
Number of rooms: 355
Reservation Options:
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Also Known As:
Crowne Plaza Auckland Hotel Auckland Central
Auckland Crowne Plaza
Crowne Plaza Auckland New Zealand
Hotel Style:
#7 Green Hotel in Auckland
#7 Family Hotel in Auckland
#9 Luxury Hotel in Auckland
#12 Business Hotel in Auckland
#14 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Auckland staff and other travellers.
11 questions
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5 months ago
Califon
San Francisco, California
over a year ago
Yorba Linda, California

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Questions? Get answers from Crowne Plaza Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All floors offer similar "luxury"”
 of 5 bubbles Hpas, 23 Mar 2017 | Read review
“top level "club rooms" for views, Harbour side”
 of 5 bubbles Iamsuperk, 21 Mar 2017 | Read review
“Keep your drapes drawn unless you want an audience from the hotel across the street”
  • Safe, mini bar
 of 5 bubbles evandbob, 17 Mar 2017 | Read review
“Consider the top floor since breakfast is included in the rate.”
 of 5 bubbles Anne2017536, 14 Mar 2017 | Read review
“High floor”
 of 5 bubbles 823gillj, 11 Mar 2017 | Read review
5 of 5