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The Surrey Hotel

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Traveller (38)
Room & Suite (18)
Pool & Beach (7)
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Overview
  • Excellent15%
  • Very good29%
  • Average37%
  • Poor10%
  • Terrible9%
Travellers talk about
“auckland zoo”(3 reviews)
“eden park”(9 reviews)
“bit dated”(4 reviews)
AMENITIES
Wifi
Free Parking
Pool
Non-Smoking Rooms
Restaurant
Room Service
Family Rooms
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (199)
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Traveller rating
30
56
67
21
16
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30
56
67
21
16
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All reviewsauckland zooeden parkbit datedsmall hoteltop floorfull kitchencitydeficienciescafes
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1 - 5 of 190 reviews
Reviewed 1 week ago

Our group has stayed here a few times. Friendly staff. Rooms comfy. Ray is an excellent chef, take the time to ask for his pork roast. If you are looking for good old fashioned service with a smile. Stay here

Thank Shelley N
Reviewed 3 weeks ago via mobile

Great accommodation for the extended family. Nice family restaurant and delicious meals. I think the chef was overwhelmed with the last minute booking for 16 people, took a bit long for meals to come out, however wasn’t to much of a problem as we got...More

Thank ToniRavenAlex
Response from Denise K, General Manager at The Surrey HotelResponded 3 weeks ago

So pleased you enjoyed your stay and especially your meal, a last minute booking for 16 people is a challenge! We look forward to seeing you again. Thanks Denise.

Reviewed 5 weeks ago

Stayed here at the Surry hotel with a wedding group Average Small hotel Average décor Hotel has a pool and a small gym Good position to cafes etc Friendly staff clean rooms A bit over priced for what you get

Thank Brycee10
Reviewed 30 April 2018 via mobile

At the gym none equipment work. The bedroom door doesn't close and the staff transfer the responsibility to me "to keep my stuff safe". The facilities in the bedroom are ok. The breakfest is ok, but the fruits are chopped with the same knife theu...More

Thank Bruna M
Reviewed 10 March 2018

I'm not sure how it was allowed but around 50+ people congregated on the hotel all Saturday night, drank in the parking lot and on balcony's and then a some stayed and partied until 7am with loud music blearing. The hotel management were seemingly incapable...More

Thank ColdP1984
Response from Denise K, General Manager at The Surrey HotelResponded 12 March 2018

I agree, it was not acceptable. This is the 1st time this has happened in this hotel in the 7 years I have been here. Please be assured we have spoken to the group organisers and the company. If you are a neighbour and I...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Laundry Service
Room Service
Dry Cleaning
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Things to do
Pool
Restaurant
Bar/Lounge
Indoor pool
Fitness Centre with Gym / Workout Room
Heated pool
Details
Price range
US$86 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Luxury Hotel in Auckland Central
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#30 Luxury Hotel in Auckland Central
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (38)
Room & Suite (18)
Pool & Beach (7)
Dining (6)
Questions & Answers
Ask a question
Stephanie F
27 July 2016|
Answer
Response from Denise K | Property representative |
Unfortunately we do not have a hotel shuttle service although there are shuttles available at the airport that will bring you to the hotel. We would recommend that you use "Super Shuttles" !
0
Votes
Room Tips
"I upgrade to a unit."
Read review
"do not choose lower floor where pool is located. rooms need refurbishment."
Read review
"Stay at a different hotel"
Read review
"If you stay in the motel, ask for an upper room to reduce street noise."
Read review
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