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The Surrey Hotel

PricelineUS$84*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$93*
US$84*
Great Deal
US$93*
US$87*
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The Surrey Hotel
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179 Reviews from our TripAdvisor Community

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Madison, Wisconsin
Reviewed 2 weeks ago

This is a difficult property to fairly evaluate as it has definite good points and also deficiencies. This observation is for the motel building across the road from the main hotel. This is a very convenient location within walking distance of Western Springs Park (and its many venues), and the Zoo. The hotel is on a main bus route to...

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Helpful?
Thank WisconsinMadison
New Zealand
Reviewed 2 weeks ago

Visited here recently to catch up with family who were staying and found it quite comfortable with friendly staff and a reasonable restaurant on site - also had lots of parking which visitors could use which is a major bonus for an Auckland motel.

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Helpful?
Thank Narziss
Hong Kong, China
Reviewed 2 weeks ago via mobile

The room was nothing like the photos on the website. It was very old and rundown, and the room was filled with a smell and stuffiness. Bath towels were greyish and had a roach on it. The room decor looked like it was from 30 years ago. The door had all kinds of scratches on it. Wifi was slow and...

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Thank vacation_day_n_nite
Sydney
Reviewed 2 weeks ago

We booked this hotel as it was about 5 minutes from the city and a 4 star. The hotel has character however the décor in the 2 b/room that we had needed updating. The room itself was spacious, good kitchen and the beds were comfortable. Some outside maintenance especially the downpipes is needed. The restaurant/bar had a English pub décor,...

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Thank PageSydney
New Plymouth, New Zealand
Reviewed 14 February 2017

Hotel external facade is old english. Rooms have been renovated and are very good, clean and tidy. Carpet in corridors is a bit dated as is decor in the bar. Highly recommend the wood fired pizza, at $22 might seem a bit steep but was worth every cent. Outside area of bar is pleasant on a nice day though again...

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Thank Roger B
Napier, New Zealand
Reviewed 4 January 2017 via mobile

We would actually give this 3.5. We stayed across the road from the hotel in the motel units on the top floor. The room had been renovated but what let it down was the level of cleaning the floors must get a quick vacuum as the carpet still felt dirty and the sofa was smelly. Bathroom was clean and sheets...

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1Thank Bennison F
Cincinnati, Ohio
Reviewed 24 December 2016

Booked a hotel room as a surprise for my son who is travelling in New Zealand and thought this would be a great place as it had Internet (absolutely necessary!) and a pool. I exchanged emails with the front desk before he arrived and was assured that after the the 2 hours they offered free a further charge of $10...

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Thank bdalolly
Christchurch, New Zealand
Reviewed 17 December 2016

Arrived about 9pm on a pouring wet night. Reception was in one building, had to go and find a carpark which wasn't easy then got soaked walking to room in another block with limited shelter outside doors - not great given how much it rains in Auckland. Heater was too small to heat room. Décor in room dated and cluttered...

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Thank Cathy255118
Reviewed 11 December 2016 via mobile

Over priced was made pay $4.50 for a glass of tap water Service is not good and food is very poor Situated on great north road is a restaurant and bar and hotel Visited the place for a meal I was near the only person in the place at peak time 6 o clock on a Sunday evening which does...

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Thank Rory O
Reviewed 6 December 2016 via mobile

The hotel is split into two - across the road from one another. We had a team stay here: we had a new room which was a lot nicer that students rooms. Good location / lovely coffee approx 200m down road. We found out last day pool inside so dont miss that. Staff lovely. Tad tired in some rooms.

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Helpful?
Thank PatrickPJ32

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Surrey Hotel comprises of a hotel and motel complex offering a wide range of accommodation options for the budget conscious corporate or leisure traveler. The hotel complex houses The Surrey Pub, indoor pool, spa and gym. The unique English theme with it's charming decor, antiques and memorabilia as well as the informal kiwi style hospitality make for an enjoyable stay. ... more   less 

Additional Information about The Surrey Hotel

Address: 465 Great North Road | Grey Lynn, Auckland 1021, New Zealand (Formerly Quality Inn West End)
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $119 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Surrey Hotel 4*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Orbitz, Expedia, Travelocity, Hotels.com, Priceline, TripOnline SA and HotelQuickly so you can book your The Surrey Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn Auckland
Auckland Quality Inn
The Surrey Hotel Auckland, New Zealand
Hotel Style:
#33 Luxury Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from The Surrey Hotel staff and other travellers.
1 question
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Santa Fe, New Mexico
Denise K auckland Property representative
Helpful answer
0
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Not as helpful

Unfortunately we do not have a hotel shuttle service although there are shuttles available at the airport that will bring you to the hotel. We would recommend that you use "Super Shuttles"

!

8 months ago

See all questions (1)

Questions? Get answers from The Surrey Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay in the motel, ask for an upper room to reduce street noise.”
WisconsinMadison, 11 Apr 2017 | Read review
“When booking remember that its motel is across the road, not onsite.”
PageSydney, 7 Apr 2017 | Read review
“Imagine in main block is better”
Cathy255118, 16 Dec 2016 | Read review
“If you want a quiet room, ask for one.”
  • Separate bedroom with queen size bed
  • Private courtyard off living area
  • Bathroom - shower over bath
  • Living area with extra bed
  • Rooms at rear of complex
DP2610, 26 Nov 2016 | Read review
“maybe a downstairs room.”
JudyJ583, 26 Nov 2016 | Read review
5 of 5
Priceline
US$84* /night
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Booking.comUS$93
Expedia.comUS$87
Hotels.comUS$87
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*Disclaimer
Prices are for 1 room, 2 adults
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