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Traveller (965)
Room & Suite (400)
Dining (63)
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Overview
  • Excellent57%
  • Very good29%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“cruise ship”(253 reviews)
“fish restaurant”(87 reviews)
“bellini bar”(40 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from Hilton Auckland
Special Offer:Advance Purchase
Offers from Hilton Auckland
Special Offer:Advance Purchase
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Reviews (2,559)
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2,368 results
Traveller rating
1,307
688
231
98
44
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1,307
688
231
98
44
Show reviews that mention
All reviewscruise shipfish restaurantbellini barbow suitediamond memberharbor view roomnew zealandferry terminalmaritime museumwaiheke islandcorner roomrestaurants and barsfantastic locationbuffet breakfastlong flightvalet parkingsky tower
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471 - 475 of 2,368 reviews
Reviewed 3 March 2017

We would stay here again because 1) it has a great location on the water and quay, 2) the rooms are well designed, clean, and comfortable, 3) the lounge is a great place to drink and have a light supper, 4) the people are very...More

3  Thank Jim M
Response from HIAKL, Operations Manager at Hilton AucklandResponded 6 March 2017

Dear Jim M Thank you for sharing your informative review on TripAdvisor. We are pleased to note your feedback and read that you had an enjoyable stay at Hilton Auckland taking in the city's delights on your holidays. Regarding the arrival of a cruise ship...More

Reviewed 2 March 2017

This is a great hotel, but when the cruise ship is parked right next to your room, this is not where you want to stay despite all this hotel offers. We had a king harbor view room and when we arrived were told a cruise...More

1  Thank Linda R
Response from HIAKL, Director of Operations at Hilton AucklandResponded 3 March 2017

Dear Linda R Thank you for your review on TripAdvisor and I am very sorry for the inconvenience with a cruise ship being beside the hotel during your stay. We endeavour to inform our guests at the time of booking when there will be ships...More

Reviewed 1 March 2017

Excellent Hotel great location and great service. Had a conference here and was very well catered for nothing was an issue and service was first rate. Breakfast and conference room lunch was very good highly reccommendedMore

Review collected in partnership with Hilton Hotels & Resorts
Thank samuelh332
Response from HIAKL, Director of Operations at Hilton AucklandResponded 2 March 2017

Dear samuelh332 Thank you very much for recommending Hilton Auckland on TripAdvisor. We are pleased to read your accoldades on your conference meetings held here at the hotel. The hotel's waterfront location on Princes Wharf certainly does offer a unique experience for both business and...More

Reviewed 28 February 2017

Very disappointing experience. Went all out for my daughter 's wedding so booked a romantic harbour view room for bride and groom However on arrival the room configuration was wrong and staff were reluctant to help. When it was eventually sorted out there was an...More

Thank Patricia P
Response from HIAKL, Director of Operations at Hilton AucklandResponded 2 March 2017

Dear Patricia P Thank you for sharing on TripAdvisor and I am very sorry to note that your good intentions were marred for the special occasion of your daughter’s wedding, when there was a cruise ship docked beside the hotel. We endeavour to inform our...More

Reviewed 28 February 2017

We stayed after a cruise, booked a trip via concierge, explored the shops and area on foot & by bus. Our room was a double and the large bathroom had a separate tub & shower. However, the pillows were uncomfortable in spite of their pride...More

Review collected in partnership with Hilton Hotels & Resorts
Thank Bchgrl9
Response from HIAKL, Director of Operations at Hilton AucklandResponded 1 March 2017

Dear cindypW9656ZO Thank you for sharing a review on TripAdvisor as we always appreciate reading our guest feedback. The Hilton Auckland certainly does feature a unique waterfront location, whilst being in such close proximity to many of the sight seeing and shopping delights on offer...More

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Most Booked Properties in Auckland Central, New Zealand
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$221 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Auckland Central
#7 Luxury Hotel in Auckland Central
#8 Romantic Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$221 - US$397 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Auckland Central
#7 Luxury Hotel in Auckland Central
#8 Romantic Hotel in Auckland Central
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (965)
Room & Suite (400)
Dining (63)
Pool & Beach (31)
Business Centre & Event Rooms (7)
Questions & Answers
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nzpc
24 April 2018|
AnswerShow all 6 answers
Response from Lou N | Reviewed this property |
Full buffet is $39 NZD per person Continential is $29 NZD per person
1
Vote
JenoFMB
26 February 2018|
AnswerShow all 6 answers
Response from Waimeawahine | Reviewed this property |
I called the Hilton International number and they hooked me up on the phone with the Auckland Hilton Concierge,Gustavo,who was super helpful with arrangements. The Doormanis fabulous.
1
Vote
Yeva R
16 October 2017|
AnswerShow all 3 answers
Response from aexcell | Reviewed this property |
One would imagine that the hotel would offer special rates for you to park whilst staying there. Contact management and haggle with them. I am sure they will work out a good rate
1
Vote
Room Tips
"Try to get a room towards to water (half face the interior road between buildings)"
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"Harbor views are essential"
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"Harbor view room is beautiful"
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"large corner rooms..cannot remember the name or number, but ones with large balcony"
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