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Heritage Auckland

1,866 reviews
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Traveller (383)
Room & Suite (324)
Pool & Beach (41)
Overview
  • Excellent49%
  • Very good37%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“tower wing”(79 reviews)
“department store”(51 reviews)
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,866)Write a Review
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All reviewstower wingdepartment storehectors restaurantroof top poolraw fooddeluxe suitevalet parkingindoor poolsliding doorharbour bridgehobson streetnew zealandroom was largelobby barcomfortable bedcooking facilitiescentral location
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1 - 5 of 1,765 reviews
Reviewed 3 days ago

This hotel or at least the room we stayed in needs a big facelift. The floor tiles in the bathroom had so much water under them that they sloshed when you walked on the floor. It was clean and a good place to land before...More

Thank Marcey A
Reviewed 5 days ago via mobile

First, thank you Heritage for taking my very late evening booking and saving me from a truly awful hotel (Bianco off Queen - avoid at all costs). My room was in the older part of the building with wooden floors and a huge window. The...More

Thank Ann-Marie N
Reviewed 6 days ago via mobile

The pool is a highlight and the room is a good size and comfortable. Service is not good however. Bellboy didn't take bags and reception was not friendly. The room was good and pool area nice with couches

Thank PTTF
Reviewed 6 days ago

We stayed here for one night in Auckland. The location was good, in the CBD with a short walk to the ferry port. The staff were welcoming and let us park our car outside briefly whilst we checked in before returning it to the hire...More

Thank ics_89
Reviewed 1 week ago via mobile

Decent hotel, and given how busy the city was with some big cruise ship coming in, reasonable value for money. However I did have issues with the air conditioning, in that I was able to make the room cool off, but it never really dried...More

Thank furballs
View more reviews
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123456353
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$170 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Auckland Central
#9 Business Hotel in Auckland Central
#10 Romantic Hotel in Auckland Central
#12 Luxury Hotel in Auckland Central
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$170 - US$466 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Auckland Central
#9 Business Hotel in Auckland Central
#10 Romantic Hotel in Auckland Central
#12 Luxury Hotel in Auckland Central
Room types
Suites, Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (383)
Room & Suite (324)
Pool & Beach (41)
Dining (27)
Amenities (24)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
Ask a question
Sameera G
5 December 2017|
AnswerShow all 8 answers
Response from Wigorn | Reviewed this property |
We didn’t have a harbour view, there are 2 parts of the hotel so not sure about the other side of the hotel, advise asking when booking.
1
Vote
CostaRicavisitor
19 March 2017|
AnswerShow all 2 answers
Response from 464JudyLea464 | Reviewed this property |
Our paperwork does not show a postcode, only a post box number 105-326. Their address is 35 Hobson street (towards the bay end) so very central for shops, restaurants as well as easy walking distance of the ferries and... More
1
Vote
Marty M
29 December 2016|
AnswerShow all 2 answers
Response from Marty M | Reviewed this property |
This hotel displays very poor customer service.
0
Votes
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12345612
Room Tips
"Ask for rooms away from lifts for a perfect sleep"
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"Higher floors facing the bay (e.g 1209)"
Read review
"pot luck really."
Read review
"Our room on 5th floor had a view of pool and city, good room only stayed 2 nights."
Read review
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