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Heritage Auckland

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Heritage Auckland
Heritage Auckland
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1,651 Reviews from our TripAdvisor Community

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Showing 1,568: English reviews
Richmond, VA
Reviewed 8 March 2016

We had a room in the original building that was surprisingly large for a downtown hotel. High ceilings, large plank polished hardwood floors, very comfortable bed, fluffy robes. The rooftop pool and fitness center was a delight. The location is a short walk to the harbor and very good restaurants. We would have returned on our next stop through Auckland...

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Thank Split_now
David L, Manager at Heritage Auckland, responded to this review

Dear ljp26, Thank you for taking the time to review our hotel on Trip Advisor and taking the time to share your experiences with our followers. Thank you for your views and comments and I am pleased to hear that overall you enjoyed stay with us. Again, thank you for the great review and we certainly hope to host you...

Christchurch, New Zealand
Reviewed 8 March 2016

Very impressed with the hotel, loved the 1930s style décor, it was really well done. Impressed that we were able to check in earlier than 2pm, I had expected just to leave our bags but were able to do so. we had a slightly later check out of 11.30am and again there was no charge which was a nice surprise....

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Thank allie2904
David L, Manager at Heritage Auckland, responded to this review

Dear allie2904, Thank you for taking the time to review our hotel on Trip Advisor and taking the time to share your experiences with our followers. I am pleased to hear that you enjoyed our Art Deco themed hotel wing, it definitely preserves the history of this magnificent building and it was also great to read of your fantastic encounter...

Evanston, Illinois
Reviewed 6 March 2016

The hotel's location was perfect for our stay, close to the quay and restaurants and to the center of the city for shopping and sightseeing services. The rooms were comfortable and clean; there was an excellent outdoor pool and sunbathing area and fitness club. Staff was very helpful and accommodating.

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Thank Judith - David S
David L, Manager at Heritage Auckland, responded to this review

Dear Judith - David S, Thank you for taking the time to review our hotel on Trip Advisor and taking the time to share your experiences with our followers. Thank you for your comments and I am pleased to hear that overall you enjoyed stay with us. Again, thank you for the great review and we certainly hope to host...

Wellington, New Zealand
Reviewed 6 March 2016

Returning to the Heritage after their strengthening / leaky building issues for the first time we went to reception at the Tower to check in and found they had placed us in the Hotel - my first stay in the hotel ever after many in the Tower. Lovely lovely room 725, massive, comfy bed as ever and well fitted out....

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1Thank nzweekender
David L, Manager at Heritage Auckland, responded to this review

Dear nzweekender, Thank you for taking the time to review our hotel on Trip Advisor and taking the time to share your experiences with our followers. Thank you for your detailed review, it was definitely a good read and glad you enjoyed your first stay on the hotel wing. Again, thank you for the great review and we certainly hope...

Ripon, England
Reviewed 5 March 2016

We stayed here for 2 nights at the end of a three week tour of NZ. Made the mistake of choosing the weekend of a cruise ship arrival and departure. The hotel seemed to be overwhelmed by the number of guests who had come off the cruise ship and checked in early and other guests who were going to board...

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1Thank RayCad
David L, Manager at Heritage Auckland, responded to this review

Dear RayCad, Thank you for taking the time to review our hotel on Trip Advisor and taking the time to share your experiences with our followers. Thank you for your views and comments and I am pleased to hear that overall you enjoyed stay with us. Again, thank you for the great review and we certainly hope to host you...

Stratford-upon-Avon, United Kingdom
Reviewed 5 March 2016 via mobile

I'll start with the positives - hotel is set in a great location, Hudson Street, ten minutes walk to the quay with lots of cafe, bars & restaurants, all prices catered for. We checked in at 2am night staff helpful, smiling & quickly dispatched our cases to our our two bed roomed suite. Rooms good, clean & tidy + bathrooms....

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1Thank Alison W
David L, Manager at Heritage Auckland, responded to this review

Dear Alison W, Thank you for taking the time to review our hotel on Trip Advisor and taking the time to share your experiences with our followers. Thank you for your views and comments and I am pleased to hear that overall you enjoyed stay with us. The room you had booked was our Double Deluxe Room in which we...

Oakland, California
Reviewed 5 March 2016 via mobile

Very nice hotel. Well located close to restaurants and shopping. Our room had a kitchenette but without microwave. Fascinating to use was the combined stove with dishwasher. Very friendly and helpful staff. Wifi was free but limited to 2 gigabytes per day but able to share among 3 simultaneous devices. I would definitely refer friends here.

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1Thank Lacornelia
David L, Manager at Heritage Auckland, responded to this review

Dear Lacornelia, Thank you for taking the time to review our hotel on Trip Advisor and taking the time to share your experiences with our followers. Thank you for your views and comments and I am pleased to hear that overall you enjoyed stay with us. I understand your frustration with the data restrictions but we have analyzed and found...

New Zealand
Reviewed 5 March 2016

Rooms are clean and tidy. Not much of a view and no balcony/opening windows. Nice big bathroom with great lighting around the mirror. Room service was great. Lovely pool and surrounding area with great views from the pool.

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Thank rachaelh256
David L, Manager at Heritage Auckland, responded to this review

Dear Rachael H, Thank you for taking the time to review our hotel on Trip Advisor and taking the time to share your experiences with our followers. I am pleased to hear that overall you enjoyed stay with us. Again, thank you for the great review and we certainly hope to host you again in the near future. Kind regards,...

Wellington, New Zealand
Reviewed 4 March 2016 via mobile

After a long day's work it was a delight to be able to swim at 10 pm under the stars in the warm outdoor pool. many other hotels close pools much earlier so you don't get a chance to use them. Here both pools - outdoor and indoor- stay open to 11pm. I had a very spacious room in the...

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Thank Kiwifrogs
David L, Manager at Heritage Auckland, responded to this review

Dear kiwifrogs, Thank you for taking the time to review our hotel on Trip Advisor and taking the time to share your experiences with our followers. I am pleased to hear you enjoyed both our pools and agree that it is something different swimming at that time. Again, thank you for the great review and we certainly hope to host...

Wellington, New Zealand
Reviewed 3 March 2016

i stayed 4 nights with my colleges, we did a group booking but we all received different grades of rooms which was disappointing for those in the back, tiny rooms. my room was the largest and closest to the lift. comfortable bed and clean. the hotel breakfast room was pleasant, and all the staff were very friendly. the hotel overall...

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Thank trish603
David L, Manager at Heritage Auckland, responded to this review

Dear trish603, Thank you for taking the time to review our hotel on Trip Advisor and taking the time to share your experiences with our followers. Thank you for your views and comments and I am pleased to hear that overall you enjoyed stay with us. Again, thank you for the great review and we certainly hope to host you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Art deco; historic landmark refurbished in 1998. ... more   less 

Additional Information about Heritage Auckland

Address: 35 Hobson Street | PO Box 105-326, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $214 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Heritage Auckland 4.5*
Number of rooms: 284
Reservation Options:
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Also Known As:
Heritage Auckland Hotel Auckland Central
Heritage Hotel Auckland
Auckland Heritage Hotel
Heritage Auckland New Zealand
Hotel Style:
#3 Family Hotel in Auckland
#8 Luxury Hotel in Auckland
#9 Business Hotel in Auckland
#11 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Auckland staff and other travellers.
34 questions
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Questions? Get answers from Heritage Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Paid a lot of money for a basic room - but if one has to stay there then choose a room in the tower wing”
 of 5 bubbles CarineD744, 22 Mar 2017 | Read review
“Tower executive suite -8th floor Good view!”
 of 5 bubbles Rubyrcarpio, 20 Mar 2017 | Read review
“All rooms are great.. the higher rooms are lighter and brighter than those on level 2 etc.”
 of 5 bubbles , 19 Mar 2017 | Read review
“Ask for a room on a high floor in the Tower Wing.”
 of 5 bubbles 90RichardT, 13 Mar 2017 | Read review
“Check the mattress!!”
 of 5 bubbles RobinS17, 8 Mar 2017 | Read review
5 of 5