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The Sebel Quay West Auckland

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The Sebel Quay West Auckland
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570 Reviews from our TripAdvisor Community

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Showing 534: English reviews
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Bunbury
Reviewed yesterday NEW

Great place to stay. It is a pity about the road works which made it difficult to get into the parking area. The staff went out of their way to be helpful including ringing us the night before to tell us how to get into the underground parking.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Julie01Bunbury
Brisbane, Australia
Reviewed yesterday NEW

This was my second stay at this hotel. This time on business for five consecutive nights. The main appeal was the "suite" configuration with separate bedroom, lounge, bathroom and laundry. The location is also very handy to explore the city and harbour on foot. The construction out the front of the hotel is causing dust build up on the balcony...

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Thank MOB68
Auckland, New Zealand
Reviewed 3 days ago NEW

This is a great 'suite' style hotel in a very walkable part of Auckland, even in spite of all the construction work that is occuring out on the road. The suites are well appointed, very roomy with plenty of natural light. The noise from outside does filter in a bit, but thankfully they have central heating and cooling which means...

Review collected in partnership with Accorhotels.com
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Thank Daniel K
Honolulu, Hawaii
Reviewed 5 days ago NEW

Hotel's location is convenient to shops and restaurants. The staff is always cheerful and ready to assist you in making our stay flawless. The amenities in the room were in excellent condition. I only stayed one night and wish I could've used it all.

Review collected in partnership with Accorhotels.com
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Thank blossoml627
Auckland, New Zealand
Reviewed 6 days ago NEW

Booked this hotel when Accor were having a special members sale (40% off) so we got a great price. The phone call the day beforehand advising us of the roadworks in Auckland City was very welcome as Albert St is a maze of roadworks and road closures. We had a one-bedroom room with a fold down bed in the lounge....

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Thank peterwI3040OB
Melbourne
Reviewed 6 days ago NEW

This apartment hotel is ideally situated in the city and close to the harbour. The staff were at all times very courteous and extremely helpful -even suggesting great restaurants. The hotel is in the middle of works for the new Auckland underground rail link but at no times were we disturbed by noise during the night. Before our arrival we...

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Thank suzanne46Melb
Sydney, Australia
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank 123Colo123
New South Wales, Australia
Reviewed 1 week ago via mobile

The hotel is in a very central part of the city. A lot of road works outside this hotel which made it a little difficult to find while driving there. This is obviously not the hotels fault and we were not disturbed by any noise while sleeping etc. Large kitchen, open lounge area and had everything you could need to...

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Thank HomeTeamTraveller
Victoria, Canada
Reviewed 4 weeks ago

The only thing stopping me from giving this a 5 star rating is the few problems we ran into with the room when we arrived; what changed this from a poor review was how the management and front desk staff of the hotel handled the problems we identified - they were excellent. The people at the hotel went out of...

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Thank SteveH250
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear SteveH250 We appreciate your constructive feedback regarding your recent visit to our hotel. It was unfortunate that there were issues with your room when you arrived but as you mentioned, I am so delighted that the team went to extremes to resolve these issues to your satisfaction. We are constantly working towards ensuring maintenance of the room is up...

Reviewed 4 weeks ago via mobile

Excellent location in central Auckland. Very clean , helpful and knowledgeable staff. Easy walking distance to harbour and transport links. Stayed 4 nights. Comfortable bed. Laundry and kitchen included in apartment

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Helpful?
Thank Michael H
KeshOM1, Operations Manager at The Sebel Quay West Auckland, responded to this review

Dear Michael H Thank you for your great review of our hotel. Its pleasing to know that you had a great experience and enjoyed the location, our comfortable bed and the outstanding service from the staff. Thank you for choosing to stay with us. Kind regards Kesh Nand

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Babysitting

Additional Information about The Sebel Quay West Auckland

Address: 8 Albert Street, Auckland 1010, New Zealand (Formerly Quay West Suites Auckland)
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $225 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Quay West Auckland 4.5*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Priceline, ACCOR, Hotels.com, Booking.com, Agoda, Cheap Tickets, getaroom.com and HotelQuickly so you can book your The Sebel Quay West Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quay West Suites Auckland Hotel Auckland Central
Quay West Hotel Auckland
Quay West Auckland
The Sebel Quay West Auckland New Zealand
Hotel Style:
#16 Romantic Hotel in Auckland
#17 Family Hotel in Auckland
#17 Luxury Hotel in Auckland
#19 Business Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from The Sebel Quay West Auckland staff and other travellers.
8 questions
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Questions? Get answers from The Sebel Quay West Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the harbour have better views than overlooking Albert St”
MOB68, 22 Apr 2017 | Read review
“Go for the harbour views, they are worth it.”
peterwI3040OB, 17 Apr 2017 | Read review
“Definitely get a higher floor room for view & quieter.”
L3866YNcarolynm, 26 Feb 2017 | Read review
“Ask for a higher floor”
Perfectly_Sorted, 17 Feb 2017 | Read review
“Go higher for the best view.”
OB-Traveller, 30 Jan 2017 | Read review
5 of 5