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SKYCITY Grand Hotel

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SKYCITY Grand Hotel
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2,222 Reviews from our TripAdvisor Community

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Showing 2,074: English reviews
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed yesterday NEW via mobile

Booked this to go with the Coldplay concert in Auckland. Not disappointed. Great location centrally next to the skytower. Beautiful room/suite, well stocked & equipped & really clean. Bed was really comfortable after a big, late night out - easy to get to & from Britomart for transport. Only 2 mall gripes, the floor flooded when taking a shower with... More 

Helpful?
Thank Pete B
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

Stayed for a long weekend trip in October. Staff were very helpful and professional. Location was great. Gorgeous hotel & room - comfortable, clean and spacious with great views. Hotel had fantastic facilities, e.g. lovely Jacuzzi & pool. We also booked in for a fantastic facial in the adjoining spa. Recommend this hotel & would stay again for sure.

Helpful?
Thank Geraldine B
Level Contributor
3 reviews
Reviewed 1 week ago NEW

Great hotel. Great bar with tapas. Great location. Great staff. Walking distance to town. Super clean rooms. High water pressure showers. Don't even need to get wet going to the casino or for dinner etc. just take the air bridge across.

Helpful?
Thank Grace B
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Grace B Thank you for your review of The Grand Hotel. With so much to do here at Skycity our guests do not need to venture far and we are delighted you enjoyed your stay. We hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

New York City, New York
Level Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

We stayed in the Premium Luxury King Suite and were very pleased with the room setup, the hotel, and the location. First, the room was just as pictured. Great views, lots of space, and very comfortable. Second, the location was a great base for our time in Auckland. Easily walkable to everything, and an easy taxi or Uber back from... More 

Helpful?
Thank mattr789
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear mattr789 Thank you for taking the time to review your stay at The Grand Hotel. Our Once Bedroom Premium Suites are perfect for those wishing extra space to relax and unwind and many of our suites have kitchenette facilities. Thank you for recommending us and we hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive... More 

Level Contributor
3 reviews
Reviewed 1 week ago

If you can afford it, this hotel is a great option. The rooms are spacious and modern, the gym is decent, and the location can't be beat if you want to be near the sky tower. Most things are within walking distance.

Helpful?
Thank Rnageotte
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Rnageotte Thank you reviewing your stay at The Grand. I am pleased you enjoyed your time with us and we hope to welcome you back soon. Kind Regards Alison Borland Guest Relations Executive Alison.borland@skycity.co.nz More 

Sydney, Australia
Level Contributor
631 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
Reviewed 2 weeks ago

A weekend break in Auckland and a good stay at the SkyCity Grand. Located very centrally in Auckland and within walking distance of most things, of course right next to the Casino and a whole host of restaurants. Friendly, helpful staff coupled with large modern and clean rooms makes for a pleasant stay. The beds were very comfortable, spacious bathroom,... More 

Helpful?
Thank Kwan_Nyom
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Kwan_Nyom Thank you for reviewing The Grand Hotel, I am pleased that you enjoyed your stay with us. We are perfectly located in Auckland for exploring and I do hope you enjoyed your time in the "city of sails". We hope to welcome you back in the future. Alison Borland Guest Relations Executive Alison.borland@skycity.co.nz More 

Timaru, New Zealand
Level Contributor
5 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

Spacious room with a sophisticated feel. Comfortable beds and quality bathroom fixtures. Loved the addition of the coat hooks on the wall as you came into the room - made it less likely that I'd leave my coat in the wardrobe when I left!

Helpful?
Thank Claire S
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Claire S Many thanks for reviewing The Grand Hotel. Our newly refurbished Premium Rooms have been superbly decorated and sensitively designed to minimise clutter and maximise your comfort and I am just delighted you liked them and enjoyed your stay. We do hope to welcome you back soon! Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz More 

Auckland
Level Contributor
84 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

This is the first time we have stayed at the Hotel and it won't be the last,from the friendly staff to the well set up room it all helped to make our visit memorable. We had one of the Baby grand packages for my husbands birthday and it was well worth the money The beds are very comfortable the best... More 

Helpful?
Thank Kiwis2NthShoreAuck
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Kiwis2NthShoreAuck Thank you so much for your lovely review, I am so pleased you enjoyed your special birthday stay with us and look forward to passing your compliments to all the teams. Our Premium King Rooms are very popular with our guests and the new beds are so comfortable - did you know that you purchase one of our... More 

Los Angeles, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Whenever I travel to Auckland for work my hotel of choice is Skycity Grand. The hotel is in a great location - walking distance to my office and local shops. Breakfast at Gusto is one I look forward to. The staff is friendly and accommodating.

Helpful?
Thank Melissa H
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Melissa H Thank you for your review, it's wonderful to hear that we are your hotel of choice and it will be my pleasure to pass your feedback onto the teams. We look forward to your next stay! Kind Regards Alison Borland Guest Relations Executive Alison.borland@skycity.co.nz More 

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago via mobile

Stayed at the hotel after completing two week touring the north island. Spacious, clean and comfortable room and situated in a very convenient location. Took the hotel shuttle to take us to the airport. Very cost effective for two or more passengers - first pax NZ35 and NZ15 for each additional pax on the same booking.

Helpful?
Thank Ahmad Jahudi B
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear Ahmad Jahudi B Thank you for reviewing your stay at The Grand Hotel. I am pleased you enjoyed your stay and took advantage of our excellent airport shuttle service. I do hope you enjoyed your time exploring New Zealand and we have the opportunity to welcome you back in the future. Kind Regards Alison Borland Guest Relations Executive Alison.borland@skycity.co.nz More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $264 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Business Hotel in Auckland
#1 Green Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
21 questions
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Auckland, Auckland, New Zealand
Stamford, Connecticut
western qld
1 month ago

See all questions (21)

Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the better view, but often the longer you wait for a lift... totally worth it though!”
 of 5 bubbles , 27 Nov 2016 | Read review
“The luxury suites have lots of space and great views”
 of 5 bubbles mattr789, 26 Nov 2016 | Read review
“We had a room with views of the harbour on level 16 well worth it”
 of 5 bubbles Kiwis2NthShoreAuck, 17 Nov 2016 | Read review
“As for a harbor view”
 of 5 bubbles Traveller0703, 16 Nov 2016 | Read review
“Harbor view high floor room 2001. Hotel has 23 floors.”
 of 5 bubbles , 9 Nov 2016 | Read review
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