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SKYCITY Grand Hotel

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SKYCITY Grand Hotel
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2,332 Reviews from our TripAdvisor Community

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Showing 2,170: English reviews
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Sydney, Australia
Reviewed yesterday NEW

Fantastic rooms with very comfortable bed and a pillow menu. Coffee machine in the room was very handy. The room was serviced daily. Great views of Auckland from windows. I was on level 5 and there it was really quiet. There is access to the casino through the hotel corridor.

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Helpful?
Thank GaddyPatsy
Fairport
Reviewed 2 days ago NEW

Nice room, comfortable bed, great view. Staff very pleasant and helpful. Hotel is in a great location for tourists since it is across the street from the SkyTower which is also a bus stop for the Hop on Hop off tours.

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Helpful?
Thank JSnyder55
Sutton, United Kingdom
Reviewed 2 days ago NEWvia mobile

Good location. Facilities ok. Some staff a bit dopey. Bit where else can you stay so near the centre of Auckland? Area a bit scruffy with much building and raid works which lets the whole experience down a bit.

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Helpful?
Thank paolo s
Auckland, New Zealand
Reviewed 2 days ago NEW

We booked the Sky City Grand for our wedding anniversary and received a room upgrade and complimentary bubbles, the staff were friendly and knowledgeable and the proximity to restaurants and the spa made getting around really easy. Will definitely book again.

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Helpful?
Thank delm0re
gold coast australia
Reviewed 2 days ago NEW

On arrival the receptionist kept us waiting as she could not find the booking. We booked into the grill restaurant, the food I must say was excellent but we found it a little steep charging $11.95 each for water. We went to the casino briefly and returned for a margarita at the bar gusto first margarita was low tide and...

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Helpful?
Thank shnooty
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear shnooty Thank you for your review, my sincere apologies - I am very disappointed to hear about the problems you have encountered. So that we can address your concerns, can you please contact our Front Office Manager Perry Chan who is currently on duty. Thank you again for bringing this to our attention. Kind Regards Alison Borland Guest Relations...

Chicago, Illinois
Reviewed 3 days ago NEWvia mobile

Skycity Grand is in a great location to walk to Queen Street for shopping and restaurants, as well as to the ferries to visit Waiheke and Devonport (recommend both). The continental breakfast is good, and we ate at The Grill by Sean Connolly one night - fabulous steaks! The airport shuttle is convenient and the driver friendly. Only downside would...

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Helpful?
Thank Stephanie W
Hitchin, United Kingdom
Reviewed 4 days ago NEW

A good city hotel situated in a good location with various amenities attached. That said I was very disappointed with the service. Within 15 minutes of my arrival I pointed out that the hotel index on the television was not working, it still wasn't working when we checked out 2 days later! Shocking for a hotel of this calibre.

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Helpful?
Thank keithdonald
Brecon, Wales
Reviewed 5 days ago NEWvia mobile

This hotel is very centrally located in Auckland. Our room was a good size with good views, very clean and very comfortable. Breakfast downstairs near reception was very good, with a wide choice of food available. Staff were polite and helpful, although on arrival one of the porters didn't seem too enthusiastic about bringing our bags up to the room,...

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Helpful?
Thank Jonathan C
bangkok
Reviewed 6 days ago NEW

The hotel is in the great location. The room is modern and chic, the bed is very comfortable allowing guests to have a grand sleep !!!! Breakfast was good. The place for breakfast was not so big but I didn't have to wait so that means it was enough to accommodate the guests. From the hotel, you can get around...

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Helpful?
Thank funkystylish
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear funkystylish Thank you for commenting on your stay at The Grand Hotel. It's great to hear that you had an enjoyable stay. Our beds are very popular with our guests, did you know that we you can purchase one from us directly? Thank you again for your feedback and we look forward to your next stay. Kind Regards Alison...

Mumbai (Bombay), India
Reviewed 6 days ago NEW

The rooms are excellent with a very good view. The staff is extremely helpful. The valet parking is a bit costly but other than that the hotel is very good! We opted for cooked breakfast, which was amazing.

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Helpful?
Thank 599dipeshs
Alison B, Guest Relations Manager at SKYCITY Grand Hotel, responded to this review

Dear 599dipeshs Thank you for reviewing your stay with us. Our wonderful team will be delighted to hear that you enjoyed your stay with us soon and we hope to welcome you back in the near future. Kind Regards Alison Borland Guest Relations Executive alison.borland@skycity.co.nz

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover an oasis of luxury in the heart of Auckland’s vibrant city. Beautifully appointed, modern and spacious rooms are just the start of this 5-star experience. Stunning views, award-winning dining, the iconic Sky Tower and the tranquil East Day Spa await you. Wi-Fi is complimentary. ... more   less 

Additional Information about SKYCITY Grand Hotel

Address: 90 Federal St, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $258 - $553 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SKYCITY Grand Hotel 5*
Number of rooms: 312
Reservation Options:
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Also Known As:
Sky City Hotel
Skycity Grand Auckland
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Style:
#1 Green Hotel in Auckland
#1 Business Hotel in Auckland
#2 Spa Hotel in Auckland
#3 Luxury Hotel in Auckland
#4 Romantic Hotel in Auckland
#5 Family Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from SKYCITY Grand Hotel staff and other travellers.
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Questions? Get answers from SKYCITY Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a harbor view room”
 of 5 bubbles JSnyder55, 26 Feb 2017 | Read review
“Try and get that information out of reception”
 of 5 bubbles shnooty, 26 Feb 2017 | Read review
“marina view”
 of 5 bubbles benperrone, 10 Feb 2017 | Read review
“higher floor , better view :), they also a quiet nice smoking area with sky city tower as the view”
 of 5 bubbles ri_djangkaru, 1 Feb 2017 | Read review
“For Waterfront view: 12.floor or higher. We recommend rooms with just shower, no bathtub, due to more space and a walk-in shower.”
 of 5 bubbles MichaelandNorbert, 22 Jan 2017 | Read review
5 of 5