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The Langham, Auckland

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The Langham, Auckland
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3,961 Reviews from our TripAdvisor Community

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There are newer reviews for The Langham, Auckland
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Showing 3,845: English reviews
Norwich, United Kingdom
Reviewed 9 March 2016

We stayed a couple of nights while on a tour. The staff were very friendly, the room and bed really comfortable and the breakfast very good. It is quite a luxurious place and we enjoyed our stay. It is situated on the edge of the city.

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Thank adrian_foxley
UK
Reviewed 9 March 2016

Spotlessly clean hotel with very comfortable 6ft bed, lots of towels and good wifi. Evening buffet was fabulous with a whole range of exotic meats on display that chef will cook for you, eg kangaroo and alpaca. Nice warm outside pool and good free shuttle to the waterfront - as it is uphill on the way back!

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Thank MDB-Bham
Brooklyn, New York
Reviewed 8 March 2016

We stayed two nights before our cruise. The Staff was terrific, The location is in a more residential neighborhood but the CBD and waterfront quickly reached by walking or their free shuttle. Not the cheapest hotel but the exec floor was a great value with free wine and heavy snacks and a terrific breakfast. Te 2% charge to use a...

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Thank kauaijim5
GREEN BAY
Reviewed 7 March 2016

For our honeymoon we decided to go to Australia and New Zealand, a week each. Our first two hotels in Australia were beautiful and high class. I looked for a hotel that had great reviews and chose the Auckland Langham "Luxury Hotel" from what I read. I was incredibly deceived. When you first get there, you think it's going to...

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4Thank JON L
LanghamAuckland, General Manager at The Langham, Auckland, responded to this review

Thank you for your comments and we would like to apologise sincerely for the issues you experienced during your honeymoon stay. It’s genuinely important to us that every guest takes away special memories when they are celebrating with us, and clearly your visit was not the memorable occasion that it should have been. We would welcome the chance to speak...

Reviewed 7 March 2016 via mobile

This hotel is stunning. From the grand entrance to the comfortable bar, pool and spa to the little details in the rooms. Our stay at the Langham was fantastic. The staff were extremely friendly and welcoming and our room was a great size with an extremely comfortable bed! After a dip in the heated rooftop pool and spa, we relaxed...

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Thank Allison M
Port Moresby, Papua New Guinea
Reviewed 6 March 2016

Had to leave my bag overnight in storage as checking in the next day as arranged by event organisers. Concierge attitude when attempting to retrieve my bags left me feeling insulted. Stayed elsewhere.

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Thank FishyBusiness13
LanghamAuckland, General Manager at The Langham, Auckland, responded to this review

We do sincerely apologise for your experience, and please rest assured this is not representative of the quality experience we endeavour to give our guests. It’s very important to us that each and every guest receives genuine service, and we have passed this on to our Front Office Manager and Concierge to remind our team of their service commitment to...

Reviewed 6 March 2016 via mobile

Comfortable hotel, large room, excellent buffet dinner and breakfast - but no movies on TV and shower in bath not fixed for 2nd night's stay despite telling reception in the morning and being told an engineer would visit. A long time since I have had to wash my hair in a bath!

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Thank Edwina B
Christchurch, Canterbury, New Zealand
Reviewed 6 March 2016

My wife and I stayed in a club lounge room on the 10th floor while visiting Auckland for Madonna's Red Heart Tour. The staff were all very friendly but skill levels and attentiveness were inconsistent. Most of the decor is stylish and comfortable but bits of the hotel are tired (window sills were very worn and silverware was too blunt...

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2Thank Rob H
Reviewed 5 March 2016 via mobile

Langham Auckland maintained it's status with similar kind of services. My stay was for 2 nights and am quite satisfied with the services. Rooms are also good will all faculties but seems to be a bit old model bathroom fittings. Wonderful breakfast spread with lot of live counters. Free Shuttle services are also available till shopping area. Location is near...

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1Thank 568indrajitb
Brisbane, Australia
Reviewed 5 March 2016

Wow, what a gorgeous hotel, while I did not stay here I spent the day here recently at a work conference. The conference rooms, environment (a little cold maybe) and catering were excellent. It was a pleasure to discover and enjoy.

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Thank kpiddy

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Eight at the Langham
Eight at the Langham
Cuisines: European, New Zealand, International, Asian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Our 5-star luxury Auckland hotel in Auckland's CBD offers: 409 rooms and suites* Dining at Eight restaurant and Palm Court* 24hr business centre* Free Wifi* Spacious meeting & banqueting facilities* Central CBD location* Luxury sedans available for airport transfers & sightseeing* Complimentary inner city shuttle service to waterfront* 24hr room service* Chuan Spa luxury Day Spa* 24hr fitness centre* Heated outdoor pool plus sauna and Jacuzzi* Walking to distance to Auckland city attractions including museum, art gallery, shops and restaurants. ... more   less 

Additional Information about The Langham, Auckland

Address: 83 Symonds Street | Auckland, Auckland 1061, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $193 - $637 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham, Auckland 5*
Number of rooms: 409
Reservation Options:
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Also Known As:
The Langham Auckland Hotel Auckland Central
Langham Hotel Auckland
The Langham Hotel Auckland
The Langham, Auckland New Zealand
Hotel Style:
#3 Spa Hotel in Auckland
#4 Luxury Hotel in Auckland
#4 Green Hotel in Auckland
#4 Family Hotel in Auckland
#4 Business Hotel in Auckland
#6 Romantic Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from The Langham, Auckland staff and other travellers.
25 questions
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Questions? Get answers from The Langham, Auckland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Always feel in the city the higher the floor the better i.e. Views and escaping CBD noise.”
  • Bar etc
  • Bathroom
  • Comfy bed
  • Bed
  • Room
  • Entry
  • Window
  • Room
 of 5 bubbles K2557QAkimd, 22 Mar 2017 | Read review
“Do not stay in 853 .. It smells really bad”
 of 5 bubbles ase1707, 20 Mar 2017 | Read review
“The hotel is located in a built up area but higher floor rooms will afford better views”
 of 5 bubbles straightjohnbull, 16 Mar 2017 | Read review
“Call somewhere else, can't count on the reservation system in place.”
 of 5 bubbles 500Steve_S, 16 Mar 2017 | Read review
“Upgrade if possible, but room quality is not an issue.”
 of 5 bubbles Sunlovers96, 2 Mar 2017 | Read review
5 of 5