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03/12/2017 04/12/2017
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    The Sebel Auckland Viaduct Harbour

    85 - 89 Customs Street West | Viaduct Harbor, Auckland Central, Auckland 1010, New Zealand
    011 64 9-887 9840
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    03/12/2017 04/12/2017
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    Traveller (396)
    Room & Suite (195)
    Dining (16)
    Sofitel Auckland Viaduct Harbour
    2,915 reviews
    #3 of 66 hotels in Auckland Central
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    Hilton Auckland
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    SKYCITY Grand Hotel
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    CityLife Auckland
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    Overview
    • Excellent37%
    • Very good46%
    • Average11%
    • Poor4%
    • Terrible2%
    Travellers talk about
    Free Internet
    Parking
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Suites
    Kitchenette
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Babysitting
    Private Balcony
    4.5 Star Hotel
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    Offers from The Sebel Auckland Viaduct Harbour
    Special Offer: UP TO 30% - EARLY BOOKING
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (1,163)
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    1 - 5 of 1,108 reviews

    Reviewed 2 days ago

    Hotel and location are excellent but my daughter and I were surprised and disappointed that we have to carry our heavy luggage to our room from the car park. Apparently, porter service is not provided.

    Review collected in partnership with Accorhotels.com
    Thank 409meilingc
    Hotel's Favourite
    Reviewed 17 September 2017

    This is the first hotel that I stayed in after a long trip from the States. It was refreshing to be greeted by staff, who recognized the tiredness and worked on us getting rooms sooner than later. The staff member also recognized how much wi-fi...More

    1  Thank adj7317
    Response from Kesh N, Operations Manager at The Sebel Auckland Viaduct HarbourResponded 2 October 2017

    Dear adj7317 Thank you for your wonderful review of our hotel. Its really important that our guests who arrive early from a long haul flight are taken care of and where possible are given access to the rooms immediately. I am glad that the team...More

    Reviewed 1 week ago

    Stayed in a 1 bedroom suite overlooking the marina for two nights in late October. The suite was spacious and comfortable with great views down to the Marina. Great location - through the lobby to all the waterfront restaurants, and 5 mins walk to the...More

    Thank DanandLiz3107
    Response from Kesh N, Operations Manager at The Sebel Auckland Viaduct HarbourResponded 1 week ago

    Dear DanandLiz3107 Thank you for taking the time to comment regarding your recent visit to our hotel. Its great to know that you had a comfortable stay and enjoyed the location and views. I am glad that the team were able to resolve your TV...More

    Reviewed 1 week ago

    We found the hotel to be in a great location and handy to restaurants at the Viaduct and a short walk to the CBD. The staff were all very friendly and helpful. I was surprised however, there was no concierge service when we checked in...More

    Thank Sam H
    Response from Kesh N, Operations Manager at The Sebel Auckland Viaduct HarbourResponded 1 week ago

    Dear Sam H Thank you for taking the time to provide feedback regarding your stay at The Sebel Auckland Viaduct Harbour. We do ensure that assistance needs to be provided with luggage and I would like to sincerely apologise for the team failing to provide...More

    Reviewed 1 week ago

    Good hotel with nice rooms. Excellent location right on Viaduct Harbour with a backdoor from reception right out onto restaurants and bars. Our taxi driver from the airport had a few problems finding it though. We had a street side room but it was still...More

    Thank David N
    Response from Kesh N, Operations Manager at The Sebel Auckland Viaduct HarbourResponded 1 week ago

    Dear David N Thank you for your great review of The Sebel Auckland Viaduct. We are delighted that you liked our hotel and enjoyed the rooms. We do have one of the best locations in Auckland and I am glad you were able to enjoy...More

    Sofitel Auckland Viaduct Harbour
    2,915 reviews
    #3 of 66 hotels in Auckland Central
    0.5 km
     
    Hilton Auckland
    2,369 reviews
    #5 of 66 hotels in Auckland Central
    0.5 km
     
    SKYCITY Grand Hotel
    2,567 reviews
    #4 of 66 hotels in Auckland Central
    0.7 km
     
    CityLife Auckland
    1,285 reviews
    #8 of 66 hotels in Auckland Central
    0.5 km
     
    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Internet
    • Hotel Amenities
    • Dry Cleaning
    • Meeting Rooms
    • Multilingual Staff
    • Self-Serve Laundry
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    Details
    • Price range
    • US$161 - US$321 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Business Hotel in Auckland Central
    • #16 Luxury Hotel in Auckland Central
    • #17 Romantic Hotel in Auckland Central
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Hotwire, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your The Sebel Auckland Viaduct Harbour reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Auckland >
    • Auckland Central
    • Also Known As
    • Sebel Suites Auckland Hotel Auckland Central ,
    • Sebel Hotel Auckland ,
    • Auckland Sebel Hotel ,
    • Auckland Sebel Suites ,
    • The Sebel Auckland Viaduct Harbour New Zealand
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    Traveller (396)
    Room & Suite (195)
    Dining (16)
    Hotel & Grounds (168)
    Bathroom (40)
    Nearby
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    Ask a question
    Questions & Answers
    Paulymaud
    19 October 2017|
    AnswerShow all 3 answers
    Response from Nicks J | Reviewed this property |
    Not in the property, but they will give you a discount voucher for the one across the road. I think it cost $10, and it is a really good, functional gym with very nice staff
    0
    Votes
    adstz
    25 August 2017|
    AnswerShow all 6 answers
    Response from Neats62 | Reviewed this property |
    Yes there is
    0
    Votes
    bluster1
    25 March 2017|
    AnswerShow all 5 answers
    Response from doona1967 | Reviewed this property |
    Yes they do.
    1
    Vote
    Room Tips
    "Corner rooms are larger and the waterfront view with balcony is great if nice day"
    Read review
    "Rooms with harbour view can be noisy at night."
    Read review
    "Upper level, with city view"
    Read review
    "Higher room facing the Viaduct harbour would have lovely views but would be more expensive."
    Read review
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