We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Sebel Auckland Viaduct Harbour

Show Prices
#16 of 68 Hotels in Auckland
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Sebel Auckland Viaduct Harbour
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

1,050 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 998: English reviews
Start your review of The Sebel Auckland Viaduct Harbour
 Click to rate
Sydney, Australia
Reviewed 1 week ago

Sebel used to be a premium brand, but this hotel is starting to look a bit tired. good luck trying to get a porter to help with your luggage - we had a load of heavy cases which we had to lug to and from the cab, fetch the trolley, load and push it... just what you need after a...

 Report
Helpful?
Thank panamahat10
Vienna, Virginia
HOTEL’S FAVOURITE REVIEW
Reviewed 15 February 2017 via mobile

Stayed in room 208 with marina view. Very nice size and well provisioned. Excellent free Wi-Fi and washer-drier. Unlike Hilton Auckland, there won't be a cruise ship docked outside your room blocking your expensive view. We had wonderful double balconies but glass in windows was not sound proof and one door would not lock properly. Consequently, we could hear outside...

 Report
Helpful?
1Thank Silverstreak46
About Hotel's Favourite Review
Kesh N, Operations Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear Silverstreak46 Thank you for sharing your experience with fellow traveller's regarding your recent stay with us. We are delighted that you loved the room, the views of the marina and free wifi. I am sorry that one of the doors did not lock properly. Our maintenance team has repaired this now and I do apologise for any inconvenience caused....

Melbourne
Reviewed 1 week ago

We love the viaduct harbour area and with the copthorne closed, and sos-so experiences at princes wharf we decided to try the Sebel. It was great - friendly staff, lovely view of the yacht harbour from our room, comfortable bed and restaurants on the doorstep plus the option of being able to walk the wharves etc, what more could you...

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank ConstantTraveller77
Kesh N, Operations Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear ConstantTraveller77 We appreciate your great feedback and are thrilled to hear that you had a wonderful experience and hope to welcome you back in near future. Kind regards Kesh Nand Operations Manager

Indianapolis, Indiana
Reviewed 1 week ago

We enjoyed our stay here and you really can't beat the location. My only complaint is the lack of free internet to guests. We frequently had to try and get close to nearby restaurants to get internet access -- which I think is very important in a city that you don't know when you're trying to figure out where to...

 Report
Helpful?
Thank EliseRD16
Kesh N, Operations Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear EliseRD16 Thank you for taking the time to provide feedback. We are delighted that you enjoyed your stay and loved the location. We provide free wifi to all our Le Club members who can join for free at reception. One does not need to check in first to park as you can drive straight into the car park first...

Feusisberg, Switzerland
Reviewed 1 week ago

From the warm welcome to the great view, this place is one of our favourite places to stay in Auckland. Right in the heart of the harbour amongst some very good restaurants with the maritime museum withing 2 minutes, these apartments are well appointed and we found reasonably priced. No restaurant but the in room dining is good and comes...

 Report
Helpful?
Thank royvocking
Kesh N, Operations Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear royvocking Thank you for your fantastic review. We are super excited that you had such a fabulous experience and look forward to accommodating you when next in Auckland. Thank you for staying with us. Kind regards Kesh Nand Operations Manager

Perth, Australia
Reviewed 1 week ago via mobile

The only thing that let this hotel down from a 5 star review to one that is 4 star is the completely rude attitude of one staff member at the front desk. That said, the others were completely brilliant so in reality if I could give 4.5 stars I would. The hotel is in a perfect location just across from...

 Report
Helpful?
Thank Maritime_Historian
Kesh N, Operations Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear Maritime_Historian Thank you for taking the time to share your experience with fellow traveller's. I am sorry to hear about one of the staff members rude attitude and would like to sincerely apologise. We receive numerous positive feedback in this area and I would appreciate if you could email me directly on h8759-om@accor.com and provide further feedback on this....

Hastings, United Kingdom
Reviewed 2 weeks ago

Excellent hotel if you are coming off a Cruise. Very close to the Cruise port (about 400 metres) which is easily walkable with your suitcases as all very flat. we had a one night stop over before boarding another Cruise. These rooms are suites & are large with a washing machine & dryer, dishwasher, microwave & kitchen utensils. we were...

 Report
Helpful?
Thank xbanker49
Hastings, New Zealand
Reviewed 2 weeks ago

This was a special occasion for me and The Sebel had been notified ahead of our arrival.From the moment we walked in the door they made us feel so welcome. Nothing was a problem and the staff were a joy to talk to and made booking in seamless. When we arrived into our suite we were mesmerized. We had a...

 Report
Helpful?
Thank mutesmum
Invercargill, New Zealand
Reviewed 2 weeks ago

Spent three days in this hotel and was a comfy and enjoyable stay. The rooms are a good size and very clean. The overall experience was very good and look forward to coming back at a later time. The best part is the great location

 Report
Helpful?
Thank jodierolanding
Kesh N, Operations Manager at The Sebel Auckland Viaduct Harbour, responded to this review

Dear jodierolanding Great Review! We are delighted that you had a great experience and we surely look forward to your next visit. Thank you for taking the time to comment. Kind regards Kesh Nand Operations Manager

Great Falls, Montana
Reviewed 2 weeks ago via mobile

Not a full service hotel only because no on site bar or restaurant. Just walk out the back door though & you're right on Viaduct Harbor with many choices to eat and drink. Staff very helpful as our flight arrived at 8 AM & our room would not be ready until 2 PM. So close to the cruise ship terminal...

 Report
Helpful?
Thank Rxnroll

358 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (335)
Viewed
Bathroom (38)
Viewed
Room/Suite (102)
Viewed
View from Room (45)
Viewed
Hotel & Grounds (36)
Viewed
Dining (16)
Viewed
Other (98)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (23)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (5)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Auckland hotels
0.5 km away
Sofitel Auckland Viaduct Harbour
0.8 km away
Pullman Auckland
Pullman Auckland
#13 of 68 in Auckland
2,144 reviews
0.6 km away
SKYCITY Grand Hotel
SKYCITY Grand Hotel
#4 of 68 in Auckland
2,376 reviews
Show Prices
Show Prices
Show Prices
1.5 km away
The Langham, Auckland
The Langham, Auckland
#5 of 68 in Auckland
3,977 reviews
0.5 km away
Hilton Auckland
Hilton Auckland
#7 of 68 in Auckland
2,100 reviews
0.3 km away
Stamford Plaza Auckland
Stamford Plaza Auckland
#14 of 68 in Auckland
1,768 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting

Additional Information about The Sebel Auckland Viaduct Harbour

Address: 85 - 89 Customs Street West | Viaduct Harbor, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $211 - $495 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sebel Auckland Viaduct Harbour 4.5*
Number of rooms: 119
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Priceline, Agoda and Hotels.com so you can book your The Sebel Auckland Viaduct Harbour reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sebel Suites Auckland Hotel Auckland Central
Sebel Hotel Auckland
Auckland Sebel Hotel
Auckland Sebel Suites
The Sebel Auckland Viaduct Harbour New Zealand
Hotel Style:
#15 Luxury Hotel in Auckland
#16 Business Hotel in Auckland
#18 Romantic Hotel in Auckland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Sebel Auckland Viaduct Harbour staff and other travellers.
20 questions
Ask a question
Castle Rock, Colorado
6 days ago
Varsity Lakes, Queensland, Australia
Western Australia, Australia

See all questions (20)

Questions? Get answers from The Sebel Auckland Viaduct Harbour staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“marina view”
 of 5 bubbles panamahat10, 20 Mar 2017 | Read review
“You can choose a harbour view but you will have to pay more for the benefit which i do not consider worth it.”
 of 5 bubbles xbanker49, 16 Mar 2017 | Read review
“city view for quiet”
 of 5 bubbles fromthebush, 12 Mar 2017 | Read review
“Higher floor may help”
  • Room with a city view
 of 5 bubbles Knowmadman, 11 Mar 2017 | Read review
“Get a Harbor view”
 of 5 bubbles 649GordonM, 11 Mar 2017 | Read review
5 of 5