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Base Auckland Central Backpackers

Hostelworld.comUS$40*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$75*
US$40*
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US$57*
US$57*
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Base Auckland Central Backpackers
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815 Reviews from our TripAdvisor Community

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Showing 657: English reviews
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Palmerston North, New Zealand
Reviewed 2 days ago NEW

Base backpackers - both in Sydney, and in Auckland, have been set up to fleece tourists by not providing a common room where guests can mingle and drink together. Instead they run full priced bars to try and rip off guests. The standard of cleanliness was reasonable. However, the bathroom facilities were inadequate. 2 female toilets per floor is not...

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Helpful?
Thank angelamichelleri2017
Reviewed 3 days ago NEWvia mobile

Stayed in a private room on the 9th floor with ensuite. Twice I came back to our room to find the door had been left open by housekeeping. Other members of our group reported the same thing. I was told the cleaner had just gone to get supplies but that was definitely not the case. The three lifts were frequently...

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Helpful?
Thank Njayc
Reviewed 1 week ago

Staff very helpful and friendly. Amenities great. Price fantastic. Situated in the heart of queen street. Clean, tidy, easy to find. Would go back. only complaint is that i booked in with my son who is 5 on website into female santurary dorm, but ended up having to get private room due to their rules and regulations which was printed...

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Helpful?
Thank Thalassa G
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you so much for your review. Glad to hear you enjoyed your stay and we were more than happy to help accommodate you after the booking error :) Kind regards, Darelle Jenkins.

Sydney, Australia
Reviewed 2 weeks ago

Our room was very small with a tiny ensuite jammed into one corner. The sink was blocked and it took 3 days for maintenance to come and clear it. There is a club downstairs that is open until 4am most nights of the week. The noise and vibration permeated our room and kept us awake. There might be 3 elevators...

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Helpful?
Thank bunyip612016
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you for taking to them to leave us a review. Your comments are appreciated and I will pass them onto Maintenance. Glad Will helped you out, So sorry it took a while. That's not how we like to operate here. Thanks again & Safe onward travels, Darelle Jenkins.

Sydney, Australia
Reviewed 2 weeks ago

Central to the city which is great, front staff were cool and helpful, AC was great since i was in a dorm with 5 other bodies. The bathrooms were alright, not the cleanest, not the dirtiest. Two of the elevators were having a tantrum which was comical in the am and eye rolling in the pm. I'd stay here again.......

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Helpful?
Thank Emilio333
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you very much for leaving us a review. Your comments are appreciated! Glad you enjoyed your stay, and looking forward to seeing you back here soon. Thanks! Darelle.

London, United Kingdom
Reviewed 2 weeks ago

I would like to highlight the best part of this backpackers was its receptionist Dylan, he was welcoming, professional, helpful and informative. I think his customer service skills are really strong. In terms of the facilities I found the top bunker beds quite difficult to climb on them, but for the rest quite clean and fair with the price

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Helpful?
Thank rebecalabanda
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you very much for your review! Dylan is very pleased to have been mentioned. Your comments are appreciated, hope you enjoy the rest of your travels. Thanks, Darelle.

Reviewed 3 weeks ago via mobile

Absolutely disgusting and dirty! Smelly rooms bathrooms are vile you feel dirtier when you leave. Staff are rude not helpful at all! Computers didnt work. Job search people were never in. 3 Lifts that barely work. Girl on level 6 bar is rude obviously hates her life she needs to be fired. Would tell everyone not to stay here.

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Helpful?
Thank Taryndaisy
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you for your review. Customer service complaints are taken very seriously, (as well as cleanliness) and the staff will be dealt with accordingly. Its a shame you felt like Job search was closed alot? We have had some public holidays lately with Easter and Anzac, otherwise the office is open Monday - Friday 9-5pm with a lunch...

Reviewed 3 weeks ago via mobile

Couldn't fault the location-minutes from sky tower but the hostel itself wasn't great. We Stayed in a private room, which was clean but there was no window so was a bit gloomy. It was very noisy in the night-walls were paper thin so didn't have a good nights sleep. Only one lift was working so had to wait ages for...

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Helpful?
Thank Emily K
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you for taking the time to leave a review. We have had a few problems with the lifts lately, but they are currently working on upgrades which should iron the kinks out. Wishing you safe onward travels, Darelle Jenkins.

Reviewed 3 weeks ago via mobile

I staid for two nights in a 4 bads dorm. Everything was grate, the stuff was very friendly and halpful and the room and toilets were clean. Very big kitchen. The people in the hostel was nice as well :) **The showers and toilets are hard to find, you should put signs.

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Helpful?
Thank Maayanzu
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you very much for your review. Glad you enjoyed your stay. Thank you for your comments on the toilets signs, i will have a look at the signage and upgrade any that need it. Thanks again & Enjoy the rest of your travels. Darelle Jenkins.

Reviewed 3 weeks ago via mobile

Room was smaller than expected, but the bed was pretty comfortable. Very noisy though, no sound barriers in the walls, you can clearly hear conversations of other people in the next room, plus all the drunken arguments from people returning from nights out in the early hours! Didn't like the intoxicated / drugged people hanging round the main entrance on...

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Helpful?
Thank Darryl S
Darelle J, General Manager at Base Auckland Central Backpackers, responded to this review

Hi there, thank you for your review. Sorry to hear about the noise you encountered! We do our best to keep noise to a minimum, if we are made aware of a noisy room or noisy guests we try and minimise it. Hope you enjoy the rest of your travels. Darelle Jenkins.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Award-winning Base Backpacker Auckland is located in the heart of Auckland city, less than 5 minutes walk to everywhere. We have fun working here so we know you'll have fun staying in our hostel. Former ACB, Base Auckland hostel is located in the heart of the city - central to shops, cafes, museums, Sky tower and only a few minutes walk to train, bus and ferry terminals and Vector Arena. The airport bus (Airbus) stops right outside our door! ... more   less 

Additional Information about Base Auckland Central Backpackers

Address: 229 Queen St | Cnr Queen St. & Darby, Auckland 1010, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $29 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Base Auckland Central Backpackers 3.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Base Auckland Central Backpackers Hotel Auckland Central
Base Auckland Central Backpackers New Zealand
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Questions & Answers

Questions? Get answers from Base Auckland Central Backpackers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at Choice backpackers”
angelamichelleri2017, 21 May 2017 | Read review
“Don't get a room overlooking the laneway above the club.”
bunyip612016, 7 May 2017 | Read review
“Beds are better then floors, walls are better then wind.”
Emilio333, 3 May 2017 | Read review
“Take a tent and pitch it in Queen St it will be cleaner”
753marct, 29 Apr 2017 | Read review
“not the 3rd floor”
lauraaQ7301MB, 27 Apr 2017 | Read review
5 of 5
Hostelworld.com
US$40* /night
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Expedia.comUS$57
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AMOMAUS$75
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Prices are for 1 room, 2 adults
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