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29/10/2017 30/10/2017
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    Grand Mercure Auckland

    8 Customs Street | Auckland, Auckland Central, Auckland 1001, New Zealand
    011 64 9-886 5980
    Hotel website
    Lowest prices for your stay
    29/10/2017 30/10/2017
    Savings alert: 29% below average rate

    The price you found is 29% lower than this hotel's average rate of US$153/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    SAVE US$16
    Traveller (49)
    Room & Suite (27)
    Dining (18)
    • Excellent52%
    • Very good41%
    • Average5%
    • Poor2%
    • Terrible0%
    Travellers talk about
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Room Service
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
    Offers from Grand Mercure Auckland
    Special Offer: 30% OFF & FREE BREAKFAST
    Hotel deals
    29 Oct30 Oct
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (96)
    Traveller rating
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    1 - 5 of 85 reviews

    Reviewed yesterday via mobile

    Two of us had a great meal in the top floor restaurant where our table overlooked the harbour and across to Devonport. The style and presentation of the food was both modern and surprisingly delicious. A sensation for our tastebuds! Using the Club Accor card...More

    Thank mik w
    Hotel's Favourite
    Reviewed 14 June 2017 via mobile

    I can see why The Grand Mecure has invested in this changing area of Auckland. We in the past have visited Auckland on a very regular basis. We either had access to a vehicle or hired one. This trip we thought we would try the...More

    2  Thank Spudsurfs
    Response from Mercure A, General Manager at Grand Mercure AucklandResponded 19 June 2017

    Dear Spudsurfs, Thank you taking time to write a very detailed and complimentary review about the hotel and Aucklands CBD. We hope that we see you again soon in Aucklands CBD. Kind Regards Zac Lumsden

    Reviewed 5 days ago

    Grand Mercure Hotel was great Accor Hotels customer services completed ruined our morning. Would not recommend signing up to their member program. They take your money and break promises and don’t attempt to fix the matterMore

    Review collected in partnership with Accorhotels.com
    Thank simonhS1936BO
    Response from Mercure A, Guest Relations Manager at Grand Mercure AucklandResponded 4 days ago

    Dear simonhS1936BO, Thank you for taking the time to review your recent stay at the Grand Mercure. I am very glad to hear that you had a great stay with us, but i am very sorry to hear that Accor Hotels customer service ruined your...More

    Reviewed 5 days ago

    I was in Room 315 overnight for a work trip October 12th. The room was well laid out with view over the Britomart area, The decor was tasteful. I found the service of the staff i dealt with professional and polite. Would not hesitate to...More

    Thank the2ndhasapulse
    Response from Mercure A, Guest Relations Manager at Grand Mercure AucklandResponded 4 days ago

    Dear the2ndhasapulse, Thank you so much for taking the time to provide us with such a valuable feedback.I am glad to hear that you found the decor tasteful, i totally agree with you! I am glad to hear that the story tellers you dealt with...More

    Reviewed 6 days ago

    Centrally located near the waterfront and Queens Street. It was perfect for the one day stay. The room was clean small and modern. I particularly loved the Methven Aio mist shower. The staff were very helpful and provided some useful directions.More

    Review collected in partnership with Accorhotels.com
    Thank 588lyallh
    Response from Mercure A, Guest Relations Manager at Grand Mercure AucklandResponded 4 days ago

    Dear 588lyallh, Thank you for choosing to stay with us at the Grand Mercure! I am glad to hear that our Hotel was perfect for your one day stay and that you particularly loved our Methven Aio mist shower! I agree, sometimes i think i...More

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    Awards & Recognition
    • Top amenities
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Price range
    • US$141 - US$345 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #14 Luxury Hotel in Auckland Central
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 207
    • Reservation Options
    • TripAdvisor is proud to partner with ACCOR, Expedia, Hotels.com, Booking.com, Agoda, Orbitz, Travelocity, Priceline, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Grand Mercure Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • North Island >
    • Auckland >
    • Auckland Central
    • Also Known As
    • Mercure Auckland Hotel Auckland Central ,
    • Accor Hotel Auckland ,
    • Grand Mercure Auckland New Zealand
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    Traveller (49)
    Room & Suite (27)
    Dining (18)
    Hotel & Grounds (44)
    Business Centre & Event Rooms (6)
    Bathroom (4)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    30 September 2017|
    AnswerShow all 6 answers
    Response from anneaR7676VF | Reviewed this property |
    No there is not an executive lounge. The bar on the top floor has great views over Auckland harbour and is a flat walk, short to the main shops and ferries'
    27 August 2017|
    AnswerShow all 4 answers
    Response from Steve M | Reviewed this property |
    Beach road is probably 500 metres. Yes there're is a airport bus that should stop very close to the hotel. I don't know the details of the bus but you should be able to find it online.
    Sameera G
    4 August 2017|
    AnswerShow all 10 answers
    Response from Spudsurfs | Reviewed this property |
    Yes they do serve breakfast... great views from top floor.
    Room Tips
    "Sea-view rooms are better"
    Read review
    "It is located near a busy traffic are so higher rooms would be better. we were on 6th floor and didn't..."
    Read review
    "Some noise from doors opening and shutting during the day and early evening but not an issue at night"
    Read review
    "High floors"
    Read review
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