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Mercure Auckland

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Mercure Auckland
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2,500 Reviews from our TripAdvisor Community

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Showing 2,268: English reviews
Fort Myers, Florida
Reviewed 2 days ago NEW

Excellent location being in the middle of CBD, also extremely close to Queen's wharf. We literally walked to our cruise ship easily pushing our luggage from the hotel. Being a member of ACCOR I also enjoyed the free Wi-Fi. Breakfast however was not included and we had a hard time finding any stores open on Jan 1st. Otherwise everything else...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Brian K
Monza, Italy
Reviewed 2 days ago NEW

We stayed at the Mercure Hotel Auckland for a couple of nights upon our arrival to New Zealand. This hotel was the most expensive accomodation we paid for during our trip, and we found it not worth the money despite the very central location and the room view (our room was at the 7th floor, overlooking the harbour). We really...

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Thank BurgerQueen78
Reviewed 3 days ago NEWvia mobile

As per the other reviews the Hotel is in a great location, the staff are friendly and it's clean and comfortable. We had a room at the back of the Hotel on level 6. The noice from the nightclub below was unbearable. We stayed for 3 nights. Saturday night was the worst night I have ever spend in a Hotel...

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Thank Catherine G
Royal Palm Beach, Florida
Reviewed 4 days ago NEWvia mobile

Here to Repatriate a patient back to his country. The hotel was arranged by the Insurance company. But I must say, it's right in the middle of Downtown Aukland. Walking to everything, on corner of Queen and Custom . Very nice rooms spacious, with amenities, very nice restaurant on the 13 floor with a beautiful view of the city and...

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Thank docbisho
Amberley, New Zealand
Reviewed 5 days ago NEW

This Mercure has had extensive re-furbishing since our last visit and all facilities are, clean, modern and comfortable. The staff are helpful and friendly; check-in and out were handled speedily and accurately. The hotel's location is so convenient for access to all rail, ferries and most bus services, the art gallery and gardens plus shopping [ if one must !]...

Review collected in partnership with Accorhotels.com
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Thank WorldWideKiwi
Sydney, Australia
Reviewed 1 week ago via mobile

Very central and exactly what you want from a Mercure. Tidy, neat and easy to use. Staff were always attentive and helpful. Restaurant floor has a superb north facing view which has to be seen - either a drink at night or breakfast in the morning.

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Thank David B
Penang Island, Malaysia
Reviewed 1 week ago

Skybus stop directly in front of the hotel! It is well located between the Viaduct Harbour and Queen Street. Everything is within walking distance and best is this is the 1st hotel in my 2 weeks stay that allows checkout at 11am! Beds are comfortable and room is spacious and well equipped with all amenities needed.

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Thank Pattykoid
Melbourne
Reviewed 1 week ago

1st trip to the Mercure in October was great we had a room on the renovated floor - this time i got a room on the old floor and it was very very difficult - should i ever get a room on that level again - will never stay there again. the night i stayed it was cold - the...

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Thank Traveller_EPMEL
Reviewed 1 week ago via mobile

Mercure hotel is very well located. Neighborhood is quite nice, lots of bars and restaurants. The hotel staff was brilliant, special mention to Brandon that works in the reception. I would come again to this hotel.

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Thank Paulo C
Washington DC, District of Columbia
Reviewed 1 week ago via mobile

You can't get much more central to the harbor and downtown attractions. It's a 10 minute walk to Viaduct Harbor with all the night life and restaurants. A modern hotel, it offers decent size rooms, modern bathrooms with sizeable showers. The lobby is small but the staff very friendly. Breakfast is on the 13th floor with a lovely View of...

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Thank cfuller603

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Vue Restaurant
Vue Restaurant
Cuisines: European, New Zealand, International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Overlooking the picturesque Waitemata Harbour in the heart of Auckland city and located adjacent to Britomart transport centre, the hotel is an easy walk to the waterfront and the best shopping, restaurant and nightlife districts in Auckland. Mercure Hotel Auckland has conference facilities for up to 300 delegates, the Vertigo Restaurant and Bar located on the top floor offering magnificent views of the city and harbour as well as a gym and valet parking. All rooms come with broadband Internet access. ... more   less 

Additional Information about Mercure Auckland

Address: 8 Customs Street, Auckland 1001, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Price Range: $176 - $480 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Auckland 4*
Number of rooms: 189
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, ACCOR, Hotels.com and Agoda so you can book your Mercure Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Auckland Hotel Auckland Central
Accor Hotel Auckland
Mercure Auckland New Zealand
Hotel Style:
#26 Luxury Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Auckland staff and other travellers.
10 questions
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London, United Kingdom
over a year ago
Taumarunui, New Zealand
2 months ago

See all questions (10)

Questions? Get answers from Mercure Auckland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“only on the resonated floor”
 of 5 bubbles Traveller_EPMEL, 7 Jan 2017 | Read review
“Water facing”
 of 5 bubbles hsoof, 4 Jan 2017 | Read review
“Higher floors and facing north (harbor) may keep the noise down somewhat.”
 of 5 bubbles dhmacher, 31 Dec 2016 | Read review
“Has a good view of the harbor, but you can enjoy that from the top floor where the breakfast/restaurant is.”
 of 5 bubbles SMUProf, 22 Dec 2016 | Read review
“For ocean view rooms, book as high of a floor as possible”
 of 5 bubbles StorytellerGal, 19 Dec 2016 | Read review
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