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04/06/2017 05/06/2017
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    Mercure Auckland

    8 Customs Street, Auckland 1001, New Zealand
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$214
          US$103
          Great Deal
          US$106
          US$106
          Traveller (419)
          Room & Suite (143)
          Dining (36)
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          Overview
          • Excellent11%
          • Very good34%
          • Average32%
          • Poor13%
          • Terrible8%
          Travellers talk about
          Wifi
          Breakfast Buffet
          Air Conditioning
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          4.0 Star Hotel
          All hotel details
          The Sebel Auckland Viaduct Harbour
          1,094 reviews
          #16 of 67 hotels in Auckland
           
          The Sebel Quay West Auckland
          576 reviews
          #20 of 67 hotels in Auckland
           
          Pullman Auckland
          2,231 reviews
          #13 of 67 hotels in Auckland
           
          Adina Apartment Hotel Auckland, Britomart
          544 reviews
          #6 of 67 hotels in Auckland
           
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (2,599)
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          1 - 5 of 2,599 reviews

          Reviewed 2 days ago

          For a hotel with this many stars I am baffled at Mercure's communication. The booking was made in part to celebrate my mothers "big" birthday. In one word - ruined. We were not told of the scheduled power outage in the middle of the night....More

          Thank Anson H
          Reviewed 3 days ago

          Recently refurbished room with a nice contemporary decor and a comfortable bed made for a pleasant stay. Remarkably quiet given its location. Lots of USB charging points, great quality TV picture and WiFi/internet speed is reasonable (slows down at peak times when it gets congested)....More

          Thank floydbloke
          Reviewed 6 days ago via mobile

          I was expecting much better, the room wasn't as advertised. Bathroom was out of date, room was out of date and not very clean around the edges. I wouldn't stay here again, would rather pay more and stay at Hilton. Auckland however was great.More

          Thank jackhZ9807TC
          Response from Mercure A, General Manager at Mercure Auckland

          Dear jackhZ9807TC, Thank you for your review, I would like to know when you stayed as the hotel has been fully refurbished with the last rooms just being completed now. Any old rooms where taken off line in October. We hope that you retrurn in...More

          Reviewed 6 days ago

          A trip to Auckland for four days of work - I had not been to Auckland for 7 years. I arrived on Sunday and was very pleased with the downtown location of the hotel. The downtown Quay district is great with the abundance of cafes...More

          Review collected in partnership with Accorhotels.com
          Thank MTHeaney
          Response from Mercure A, General Manager at Mercure Auckland

          Dear MTHeaney, Thank you for your review, great to hear that you enjoyed Auckland and explored the amazing dining prescient around the hotel. We look forward to welcoming you back in the near future Regards Zac Lumsden

          Reviewed 6 days ago via mobile

          Stay here if you just need a bed!! The staff are surprisingly untrained for an Accor hotel, restaurant service, room service, even the valet service were all absolute fiasco's, no internal communication, the staff even faked being the duty manager when I asked to speak...More

          2  Thank justjosh9
          Response from Mercure A, General Manager at Mercure Auckland

          Dear justjosh9, Thank you for your review, Disappointing to hear that you never found and internal communication. The beautiful compendium box on the desk has all information that you have listed inside it so the hotel room does not look like a information centre. Very...More

          The Sebel Auckland Viaduct Harbour
          1,094 reviews
          #16 of 67 hotels in Auckland
           
          The Sebel Quay West Auckland
          576 reviews
          #20 of 67 hotels in Auckland
           
          Pullman Auckland
          2,231 reviews
          #13 of 67 hotels in Auckland
           
          Adina Apartment Hotel Auckland, Britomart
          544 reviews
          #6 of 67 hotels in Auckland
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Hotel Amenities
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Room Service
          • Banquet Room
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$118 - US$243 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #26 Luxury Hotel in Auckland
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms
          • Number of rooms
          • 189
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Travelocity, Booking.com, Hotwire, Expedia, Hotels.com, Agoda, Priceline, ACCOR, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Mercure Auckland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • New Zealand >
          • North Island >
          • Auckland Region >
          • Auckland
          • Also Known As
          • Mercure Auckland Hotel Auckland Central ,
          • Accor Hotel Auckland ,
          • Mercure Auckland New Zealand
          Add Photo Photos
          Traveller (419)
          Room & Suite (143)
          Dining (36)
          Pool & Beach (1)
          Hotel & Grounds (221)
          Bathroom (41)
          Business Centre & Event Rooms (5)
          Family and Play Areas (1)
          Nearby
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          .25 km away
           
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          .13 km away
           
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          Nearby Restaurants
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          Nearby Attractions
          Fullers Ferries
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          Britomart
          103 reviews
          .09 km away
          Auckland i-SITE Visitor Information Centre
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          .12 km away
          T Galleria by DFS, Auckland
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          Questions & AnswersAsk a question
          Andy1986
          What is the best deal on parking near the hotel? understand the hotel overnight parking is at $40 a night? Thanks
          22 May 2017|
          Answer Show all 2 answers
          Response from Lyndsey S | Reviewed this property |
          We parked at Downtown car park which was a 3 minute walk away and was $24 a night.
          1
          Vote
          tommomelbourne
          Is there a supermarket/bakery in walking distance where I can get some basic supplies? We probably wont avail of a hotel buffet breakfast and just have something light in our room prior to the tours.
          3 May 2017|
          Answer Show all 10 answers
          Response from PinkiBone | Reviewed this property |
          Quite a few markets nearby (but not super close- depending on your mobility). We used these to stock up on water and snacks but they were full markets with everything from produce to dairy and meat.
          1
          Vote
          teeteeSanJose
          when will be the renovation construction of the hotel expected to complete ?
          22 February 2017|
          Answer Show all 5 answers
          Response from HarveySenior | Reviewed this property |
          Maybe another month or two. They don't work on the building after 5:00. It didn't affect me on the 9th floor.
          1
          Vote
          Room Tips
          "Try room 1016 tenth floor amazing views"
          Read review
          "The hotel was renovating when we stayed, we did have a few issues but the reason for our score of excellence..."
          Read review
          "Our room was 11th floor and facing the harbour, which afforded amazing views."
          Read review
          "Higher waterside will get a good view"
          Read review
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