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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsgreat locationhelpful receptionnice area of the citynice lap poolbasic gymnorthern explorercafes and restaurantswasher and dryermod consone bedroom apartmentpublic holidayfamily holidayon site parkingequipped roomspleasant place to stayfree wifioffice block
Stayed here because we were visiting a friend in Parnell. The front desk staff were super helpful in finding a room for us. We had a room with a king bed, kitchen area was great as well as bathroom with laundry facilities included.
The bed...More
Thank jillreading08
Response from questparnell, Manager at Quest ParnellResponded 1 week ago
Good Morning,
The team here at Quest Parnell are delighted you enjoyed your stay with us and will look forward to having the opportunity to accommodate you again on another occasion.
Kind Regards,
Pennie Baker
Location is good,rooms clean but Overpriced for what you got. Disappointing stay. Disabled room (we are not disabled) with the slipperiest shower floor - which after a complaint was rectified. Beds hard and pillows hard. We found the reception staff rude and unhelpful, maybe they...More
Thank JamieJustine
Response from questparnell, Manager at Quest ParnellResponded 3 weeks ago
Good Afternoon,
Thank you for your comments - I am of the understanding you have had a response already to your feedback form you sent through but I am happy to reply again to your feedback.
The bed in your room is new as are...More
Stayed two nights at Quest Parnell. Room was ready, clean, quiet, well-furnished, wonderful neighborhood! We had a lovely visit there.
Front desk and entire staff just went far above and beyond during our stay, and also after we had left as i had an item...More
Thank guacopo
Response from questparnell, Manager at Quest ParnellResponded 3 weeks ago
Good Morning,
We are delighted you enjoyed your stay with us here at Quest Parnell and it was our pleasure to be able to help you retrieve your lost item.
We will look forward to having you stay again.
Take care.
Kind Regards,
Pennie Baker
We stayed here 3 nights in a one bedroom unit. It had everything we needed including a washer and dryer. The staff are extremely helpful and friendly. The location is perfect in a quiet residential district, yet only a 30 minute walk to the Quay....More
Single room, very modern. Was nice & tidy. Loved I had a washing machine and dryer!! Great service and location and can charge back meals from Mink Cafe right next door. Look forward to coming back here!
Response from questparnell | Property representative |
Good morning,
We recommend using a taxi company called "Discount Taxi" as they offer a special flat rate from the airport to our hotel, it is the most convenient way to get to us in terms of transportation between the hotel... More
Good morning,
We recommend using a taxi company called "Discount Taxi" as they offer a special flat rate from the airport to our hotel, it is the most convenient way to get to us in terms of transportation between the hotel and the airport.
Their phone number is 09) 529 1000
Please call them after you have arrived at the Airport to arrange a pick up as flight times may alter unexpectedly. However, If you wish to have a drop off to the Airport from the hotel we can arrange the taxi pick up for you.
Kind Regards,
Jane Amornsirinapha
Response from questparnell | Property representative |
Hello,
Which train station are you referring to? If Parnell train station then about 10 minutes, if you are referring to the Auckland Strand train station then about 13 minutes walk.
Response from questparnell | Property representative |
Hi,
Thanks for your enquiry.
Our standard check in time is 2:00 pm & early check in is subject to availability. (If you are arriving early we will gladly store your luggage at reception until the room is ready).
Please... More
Hi,
Thanks for your enquiry.
Our standard check in time is 2:00 pm & early check in is subject to availability. (If you are arriving early we will gladly store your luggage at reception until the room is ready).
Please feel free to contact us if you have any further questions.
Kind Regards,
Sandeep Sharma
Duty Manager
Quest Parnell