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Quest Ponsonby

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91 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Wellington, New Zealand
Reviewed 4 weeks ago via mobile

Great location and a nice little apartment that did exactly as required and expected. Friendly, helpful service at the desk. All very standard and hardly worth doing a review except for its terrible WiFi - it really should be free in this enlightened age but as work was paying I half happily paid the minimal fee, through a bizarre touch...

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Thank E3646FPcountpavly
Reviewed 28 October 2016

We stayed at this hotel arriving late from overseas. Having realistic expectations of this business hotel, it was okay for our night's sleep. It was disappointing that no internet was included. Waking up in the morning, a few unordinary things were noticed - the bathroom fan and lights were broken, along with some other spotlights in the room. There is...

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Thank Dillon R
Wellington, Wellington, New Zealand
Reviewed 19 October 2016 via mobile

Great location, close to Countdown, cafes and bars. The staff were lovely but the place needs a makeover. The bed was super comfy but the comforter was stained on the top and underneath. Yuck! Shower had good water pressure but old and cracking in the corner, pink body fat on the shelve and it was falling apart. The shower head...

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1Thank Amanda J
Hawkes Bay
Reviewed 25 August 2016

Centrally located in Ponsonby. $15.00 for parking in a secure carpark underground. Our room was on the second floor with a King bed overlooking the courtyard. Nothing fancy but clean tidy and reasonably spacious. Kitchen supplied a toaster, microwave, fridge, jug and tea coffee making facilities with a small sink also in this area as well as in the bathroom....

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Thank Lou C
Canberra, Australia
Reviewed 9 August 2016

From this hotel it was easy to walk out onto the main road and explore the local shops and restaurants of Ponsonby. I arrived (very) late at night, but access to the apartment was easy enough. A quick call to the night manager who let me in with easy instructions to get my room card from the reception counter. The...

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Thank Frade
Hamilton, New Zealand
Reviewed 1 August 2016

Two night stay for business. Chose Quest Ponsonby for good location. But don't try finding it at night if driving, unless you know exactly where it is. Sign not illuminated, access to reception is down an alleyway off street. Reception closed before 6pm Saturday when I arrived, which I wasn't told when I phoned earlier in the day to inquire...

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Thank Daniel F
Shanghai, China
Reviewed 26 July 2016

Just average although you can pay 50 NZ$ more and get better options. Pros:- -Good location. -Microwave inside the room. Cons:- -Pricing is not competitive for what basic ameneties they offer - paid NZ155$ but one could get way better options for 190NZ$ . -TV Volume is way too low (can understand cant be noisy but cant be so low...

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1Thank manoharm7
Melbourne, Australia
Reviewed 1 July 2016

Stayed here for business and the room as small, smelt damp. Check in was particularly un-friendly. I don't think the agent even looked up from the game he was playing on his phone. We should have run away at this stage. When we asked for the password for the WIFI, he pointed to a device on the wall that we...

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4Thank BrettOz43
Melbourne, Australia
Reviewed 30 June 2016 via mobile

Good location and this place certainly has potential but in its current state shabby chic, without the chic best sums it up. Walls with holes, torn lifting carpet, mould in the shower and god knows what on the washer machine. To clearly save costs the fridge is turned off but milk put in it - don't think we will drink...

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2Thank Geoff G
Brisbane, Australia
Reviewed 24 June 2016

The apartments are good and clean, the location is terrific, loads of restaurants just along the street. I was told that Ponsonby is a 'happening' place and it seems to be. You pay for parking but it is very secure. Staff are fine. My only issue is internet access is very expensive. I stay in many Quest apartments in Australia...

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1Thank Paul R

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Amenities

About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Laundry Service

Additional Information about Quest Ponsonby

Address: 68 Ponsonby Road | North Island, Auckland 1011, New Zealand
Region: New Zealand > North Island > Auckland Region > Auckland
Amenities:
Kitchenette Wheelchair access
Price Range: $163 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quest Ponsonby 4.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Quest Ponsonby Hotel Auckland Central
Quest Ponsonby Auckland, New Zealand
Hotel Style:
#38 Luxury Hotel in Auckland
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Questions & Answers

Here's what travellers have asked, with answers from Quest Ponsonby staff and other travellers.
1 question
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Questions? Get answers from Quest Ponsonby staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Standard Quest accommodation but don't expect Reception Desk or customer service to be up to the same standard at this particular Quest.”
 of 5 bubbles P2309EIdanielf, 31 Jul 2016 | Read review
“217 or 219 - out the back”
 of 5 bubbles peterawiri, 29 May 2016 | Read review
“Avoid the pokey studio apartment 217”
  • Dust. This was the first day, and remained the same for 4 days!
  • The Kitchenette
  • Torn curtain
 of 5 bubbles Plashmere, 21 Mar 2016 | Read review
“Warning do not stay here, read above.”
 of 5 bubbles chalegga, 1 Feb 2016 | Read review
“Make sure you get level 2, not lower!”
  • The view from my 2nd floor room..... not really good enough!
 of 5 bubbles Tax-exile-NZ, 20 Jan 2016 | Read review
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