VR AUCKLAND CITY (S̶$̶1̶1̶9̶) S$112: UPDATED 2019 Hotel Reviews, Price Comparison and 356 Photos (New Zealand)

The staff at reception are all very polite and nice, but the rooms are very very average. For the price, it’s not worth it. At $200 a night, there’s only room service every 3 days so our 3 day stay got zero support. Had to ring for tea bags, the bin was over flowing because it’s…

Date of stay: March 2019

Cleanness of the room

First impression after entering the room was the odor of the room. The carpet was super dirty & and smelled like someone who lived with dogs or cats in the room without cleaning their pets for a while. We had to open the window and spray some air freshener to freshen the room.…

Date of stay: March 2019

Response from VRGroup, Guest Relations Manager at VR Auckland City

Responded 3 days ago

Dear Trickyluv3n, Greetings from VR Auckland City. Thank you for sharing your feedback with us. We are disappointed to learn our room was not up to our standard. Please be assured that this is not our normal standard and will surely address to our team for further investigations and improvements. Our carpet has been looked after by a professional outsourced cleaning company and we will surely check the schedules and arrange any necessary cleanings again. Regarding the bedding, this is actually a King Split bed, we have either Queen beds or King split beds in order to fit different occasions. Please feel free to contact us at any time if you have met any issues or questions. We love the opportunities to serve you at the very first moment. Thank you again for having chosen to stay with us. We looking forward to hosting you again for a more comfortable stay with us. Best regards Jim Xiao Shift Manager

Top of the town

We stayed in a 2 bedroom apartment which was well appointed and furnished. Washer/dryer in bathroom came in very handy as we were there for 8 days. Very close to Skycity, restaurants and you can walk to the quayside (although you might want to catch a bus or Uber back up that…

Date of stay: March 2019

Clean, tidy and nicely located

We went here for our last night in New Zealand and were pleasantly surprised. The apartments were very clean and tidy and everything you might need is available. Even for longer stay I wouldn't hesitate to book VR city. Also good located, as harbour and some shopping and eating…

Date of stay: March 2019

Very good facilities, comfortable and very convenient location

The apartment hotel is convenient to everywhere with intercity bus terminal, sky city, etc within walking distance. There are some good Asian restaurants nearby as well. Staff are friendly and facilities are good! Breakfast inclusions are good and convenient for a short…

Date of stay: March 2019

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master room

full kitchen facilites

The "one bedroom classic" that looks more like a studio

Bathroom was filthy - thick with dust and filth - gross

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The hotel says it has a shuttle bus! Does it pickup travellers from airport or does it just shuttle guests around the city area? The cost of it picks up guests from Auckland airport!

Hi TripUSA08, Greetings from VR Auckland City. We can arrange private transports from between hotel to the airport. The price will be depending on the number of passengers or luggage. Please feel free to contact us directly for detailed information. You can reach us on +64 (0) 9-337-5800, or email us. Other alternative options are Skybus and Super-shuttle. Skybus will cost around NZD$17-19 per person and you can drop off at the stop under Skytower, with another 5-10 mins walk along Hobson Street you should be able to reach our hotel. Super-Shuttle is also a convenient and popular way which you can find at the airport and we are more than happy to help you make the reservation for the return trip. Best regards Jim Xiao Shift Manager

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Is the VR Auckland city within walking distance to cruise terminal? Thanks in anticipation of a reply

Dear Ms Burnie, We apologize for the delay. It is approximately 1.4 km away from us. Follow the Hobson Street in front of us about 15 mins walk you should be able to reach the Wharf. Or we can call a taxi for you which would only takes 5 mins. Please feel free to contact us for any further questions. Best regards Jim Shift Manager

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I'm looking for a reasonably priced hotel that has a view of the Skytower for New Years eve. We'll just be getting disembarking from a cruise and fly out on 1 January 2018, so we want to be close to the fireworks. Has anyone stayed here for New Year's Eve and been able to see the fireworks?

Hi, Have read many reviews that mention a free breakfast but haven't read this in my booking. Can I clarify that is for all guests and what you actually receive ? Thanks :)

Dear sharpette, Greetings from VR Auckland City. Unfortunately there is no onsite restaurant available in the building. However, in order to ensure all our valued guest would have a fresh start in the morning, we offer a complimentary continental breakfast to all of our guest every day in the evening for the next morning. Between 6pm-8pm, our housekeeping team will deliver a breakfast package including toasts, jam&butter, muesli, milk, juices and cookies to your room for the next morning. Thank you Best regards Jim Shift Manager

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Are there air conditioners in the rooms? We will be in Auckland during the summer.

Dear CA C, Yes. Our building has the inter-con system equipped with individual control panel available in every rooms. Please feel free to contact us for any further questions. Best regards Jim Shift Manager

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