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Emerald Hotel

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#11 of 27 Hotels in Gisborne
Certificate of Excellence
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1 room 2 adults 0 children
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Emerald Hotel
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265 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Gisborne, New Zealand
Reviewed 26 February 2017

This was a weird experience. Emerald is most certainly the classiest hotel in Gisborne. I booked the cheapest room with no view (they gave us number 8211), but no view does not mean that you will the view of other people! The rooms window is one side of the triangle and the hall windows are the other side. With less...

Thank TheGreatBumble
Manchester England
Reviewed 23 February 2017

One guide book reckoned that this hotel had the largest bedrooms in New Zealand. It could well be correct. The rooms were enormous but our room faced onto the main street. The windows were single glazed and the constant noise of the huge timber lorries passing by was a great nuisance. The hotel is situated in a commercial office type...

Thank Humphrey_Wright
Reviewed 16 February 2017

We have a two room suite lovely and clean well set out and child friendly. It was very quite Christmas Day and they run half price deals Christmas Boxing Day it would be out of our price range other wise. My grandson enjoyed the pool well we soaked in the spa it to do with some renovation work but worked...

Thank 29colleenc
Golf del Sur, Spain
Reviewed 13 February 2017

Conveniently placed hotel right in the middle of town , near the river . Had a nice Pub next door , The Rivers , which served good food . Good sized rooms with some overlooking the pool area . Breakfast expensive ! Better and cheaper ones to be found quite near by. They have a very friendly and helpful maintenance...

Thank gillfill
A TripAdvisor Member
Level Contributor
51 reviews
18 hotel reviews
9 helpful votes
Reviewed 12 February 2017 via mobile

Stayed here one Sunday night in February, room (8)201, overlooking the pool and has a massive balcony. The room itself was enormous with a king size bed and a wet room for a bathroom; plus it has a second bedroom with twin beds. The rooms were spotless and very comfortable, with loads of storage space. From the balcony the pool...

Thank A TripAdvisor Member
New Plymouth, New Zealand
Reviewed 31 January 2017 via mobile

Standard hotel in central location.Long hot stuffy corridor walk to room from lift. Spa pool needs renovation, lots of tiles missing. You swim while restaurant patrons watch. Ask for a river view room so you are not on the road.

1Thank NPP_10
Auckland Region, New Zealand
Reviewed 24 January 2017

Central Main Street location. Walking distance to shops & cafés etc, Great pool & spa area with nice big umbrellas for shade. Our Executive Pool View room was very spacious with a good size balcony with a large table & chairs. Air conditioning was good to cool the room on hot Gisborne days,

Thank NthShoreTraveller
Wellington, New Zealand
Reviewed 19 January 2017

We chose to stay in the Emerald Hotel for its central location. Great to walk to the bars and restaurants. Our room was clean enough but the carpet was stained, the outdoor furniture was missing a cushion and we had to ask for the staff to remove a dirty ashtray from the balcony. It's a pity that the desk staff...

Thank fgv66
Reviewed 18 January 2017

We had a suite which e ncompassed bedroom,lounge with dining table and chairs,spacious bathroom and balcony with table and chairs. This is a quality room with plenty of wardrobe and drawer space. Great value for money. The bistro is OK but the bar is limited but there is a good pub next door for food and drinks. Only slight niggle...

Thank David716
Tauranga, New Zealand
Reviewed 16 January 2017

We stayed here for one night, the room was very clean and large. It came with an amazing balcony overlooking the river. The staff were very friendly. It is a modern hotel. We found it to be good value for money compared to other hotels we have stayed in.

Thank joanneZ9840RC

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  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
In the heart of beautiful sunny Gisborne you'll find the very welcoming Emerald Hotel & Conference Centre. It's a hotel that offers all the benefits of boutique accommodation right in the midst of the city centre, and is the Gisborne's first fully-integrated hotel and conference facility. Spacious rooms overlook stunning vistas across the inner harbour through to the historic Kaiti Hill, to the surrounding hills, across beautiful rivers and, from the executive apartments, out to Young Nick's Head. It's the perfect place to host conferences, meetings, weddings and gatherings. As a full service hotel guests don't even need to leave the hotel for anything, although it is close to other cafes, restaurants, shops and city attractions. ... more   less 

Additional Information about Emerald Hotel

Address: 13 Gladstone Road | PO Box 2143, Gisborne 4010, New Zealand
Region: New Zealand > North Island > Gisborne Region > Gisborne
Price Range: $126 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Emerald Hotel 4.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Emerald Hotel Gisborne
Hotel Style:
#6 Business Hotel in Gisborne
#6 Luxury Hotel in Gisborne
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Questions & Answers

Questions? Get answers from Emerald Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not on the main road.”
Leahmac09, 28 Feb 2017 | Read review
“Ask for a room with a view over the river”
818bevanh, 27 Feb 2017 | Read review
“Pay attention to the bed type.”
  • It is really this close.
  • this is 2 beds put together.
TheGreatBumble, 26 Feb 2017 | Read review
“AVOID a room facing on to the main street”
Humphrey_Wright, 23 Feb 2017 | Read review
“River view side”
29colleenc, 15 Feb 2017 | Read review
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