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Portside Hotel - Heritage Collection

Hotwire.comUS$83*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$161*
US$83*
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US$98*
US$85*
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Portside Hotel - Heritage Collection
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248 Reviews from our TripAdvisor Community

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Showing 246: English reviews
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Perth, United Kingdom
Reviewed 5 days ago NEW

This hotel is well-situated within easy walking distance of the centre of Gisborne. Although the hotel does not have its own restaurant there are plenty of good restaurants close by and this is not therefore a major problem. For those wishing, as I did, to explore north up the East Cape of New Zealand Gisborne makes a good base.

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Helpful?
Thank Colin M
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear Colin M, Thank you for taking the time to post a review on Trip Advisor. We are delighted that you enjoyed our facilities and the selection of restaurants close by. Indeed, Gisborne, and in particular Portside Hotel, is the perfect base to explore the region. We look forward to welcoming you again in the future. Kind regards, The Team...

worcester
Reviewed 1 week ago via mobile

We drove for 8 hours to find this gem, we chose a waterside room only to find that our designated studio was occupied. The staff were excellent and soon had us in the Penthouse suite which was obviously bigger than the original studio. Very well appointed overlooking the river with balconies. Still we put up with it!! The manager was...

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Helpful?
Thank aholden862
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear aholden862, Thank you for taking the time to write a review in Trip Advisor. We are delighted that you enjoyed your stay with us. The Gisborne Vintage Train is indeed a nice addition to the Gisborne experience, and we would recommend for you to take a trip in this regional icon on your next visit. We look forward to...

Auckland, New Zealand
Reviewed 1 week ago via mobile

3rd time staying here and I'm not impressed. Room is adequate enough - a studio style & en suite bathroom. The main area has a small kitchenette, fridge, 2-ring hob, small oven & dishwasher. But most business travellers are busy and don't have time to shop for & then prepare food. No restaurant in the hotel so you have to...

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Helpful?
Thank EJTH
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear EJTH, Thank you for taking the time to post a review on Trip Advisor. All feed back is extremely valuable to us as it allows us to ascertain where we do well and where we can do better. We have taken on board your comment with regards to the lack of electrical point near the desk in our Studios...

Auckland, New Zealand
Reviewed 1 week ago

My first time to Gisborne! I really enjoyed it although it was too short .. Loved the room we stayed in especially because of the view. Very friendly staff and so considerate.. I loved the ocean and and clean crisp air in the mornings! Will definitely stay there again!!

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Helpful?
Thank mai0na
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear mai0na, Thank you for taking the time to post a review on Trip Advisor. We are delighted that you chose to stay at Portside Hotel Gisborne on your first trip to Gisborne and that our products and services met your expectations. We look forward to welcoming you again in the future. Kind regards, The Team at Portside Hotel Gisborne

Hastings, New Zealand
Reviewed 1 week ago

I've stayed at the Portside on seven occasions, the last 5 for a night on a weekly basis. Its really a great little hotel, close to the heart of Gisborne yet it sits calmly overlooking the river. The staff are super, they not only remember your name but also any anecdotes you may have told them, The rooms are very...

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Helpful?
Thank jro3652017
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear jro3652017, Thank you for taking the time to post a review on Trip Advisor. It is always our pleasure to welcome you back, and we are delighted that our services and facilities meet your requirements. We look forward to welcoming you back soon. Kind regards, The Team at Portside Hotel Gisborne

Cambridge, New Zealand
Reviewed 2 weeks ago

Room clean. Good size. Adequate kitchen facilities. Staff very pleasant and efficient. All rooms have air conditioning. Quiet location generally but port opposite may not be ideal? Swimming pool of good size.

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Helpful?
Thank David T
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear David T, Thank you for taking the time to post a review on Trip Advisor. We are delighted that you enjoyed your stay with us. May we recommend for you to try one of our Deluxe Studio or Deluxe 1 Bedroom suite on your next visit, these are North facing and very warm, it is also the quieter side...

Canberra, Australia
Reviewed 4 weeks ago via mobile

Really nice place, welcoming staff, nice big clean foyer and the room was perfect. Worth the little extra to get a marina view room. Its only a 5 minute walk to the nearest restaurants and seems to be plenty to choose from.

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Helpful?
Thank IanE52
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear IanE52, Thank you for taking the time to post a review on Trip Advisor. We are delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind regards, The Team at Portside Hotel Gisborne

Tauranga, New Zealand
Reviewed 4 weeks ago

Very comfortably appointed apartments, though close to the port which was noisier than anticipated. There were, however, great views of cargo being loaded! Beds were very comfortable, and front desk staff extremely helpful and friendly. I was very surprised by the lack of a coffee plunger in our 2-bedroom unit, and lack of quality coffees when there was a variety...

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Helpful?
Thank MRS565
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear MRS565, Thank you for taking the time to write a review on Trip Advisor. We are delighted to hear that you enjoyed your stay with us. On your next stay with us, please do not hesitate to contact our Reception Staff who will be delighted to supply you with a coffee plunger and coffee. We look forward to welcoming...

New Plymouth, New Zealand
Reviewed 8 April 2017

Although this is not a new property , the rooms are very clean and spacious. My husband and I enjoy the locality and prefer to book a room with a view over the river and port which we find interesting.

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Helpful?
Thank Terry W
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear Terry W, Thank you for taking the time to write a review on Trip Advisor. We are delighted to hear that you enjoyed your stay with us and we look forward to welcoming you again in the near future. Kind regards, The Team at Portside Hotel Gisborne

Chicago, Illinois
Reviewed 1 April 2017 via mobile

This is a nice, modem well equipped motel on the river near the log loading boats. The room was quiet , with a nice view of the hill and the water. The front desk staff were super helpful and really wanted me to enjoy my stay in Gisborne . There wasn't quite enough room for my stuff in bathroom and...

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Helpful?
Thank jronkowski
StephanRMR, Manager at Portside Hotel - Heritage Collection, responded to this review

Dear jronkowski, Thank you for taking the time to place a review in Trip Advisor. Thank you for your comments which we have taken on board. May we recommend for you to try one of our 1 Bedroom suite on your next visit as these offer much more room and spaces in the bathroom for Guests to store belongings. We...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available

Additional Information about Portside Hotel - Heritage Collection

Address: 2 Reads Quay, Gisborne 4010, New Zealand
Region: New Zealand > North Island > Gisborne Region > Gisborne
Price Range: $125 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portside Hotel - Heritage Collection 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
Portside Hotel Gisborne
Hotel Style:
#2 Luxury Hotel in Gisborne
#3 Family Hotel in Gisborne
#5 Business Hotel in Gisborne
#6 Romantic Hotel in Gisborne
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Questions & Answers

Questions? Get answers from Portside Hotel - Heritage Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose river facing views. A bit more expensive but alternative can have very restricted views. Choose upper levels for a better view”
davidgtaylor690, 6 May 2017 | Read review
“One side of the hotel views the canal and hills; the other side views a car park and industrial estate!”
634Richardd634, 24 Mar 2017 | Read review
“Most of the rooms were fine, just the second bedroom was far too small.”
Patjef2015, 21 Mar 2017 | Read review
“Top floor at the harbour end for the best views”
, 17 Mar 2017 | Read review
“Habour view rooms only ones with any decent views”
petti77, 31 Jan 2017 | Read review
5 of 5
Hotwire.com
US$83* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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