Adequate room was clean and tidy. Breakfast buffet was good with a lovely lady in attendance. Housekeeping not so good with several items not replaced such as tea milk and biscuits. Despite being near airport it was quiet. Helpful reception staff.
This hotel is a wee bit away (like 15km) away from Hamilton city centre but what a gem of a place. Small hiccup at the start with our room not ready until 2:40pm but when we got into our family suite it was quite a room to hang out in. The family suite has 2 levels - the bottom floor has a spacious lounge and kitchette which was very well equipped. Upstairs has 2 bedrooms both very well spaced and appointed. All the furnishings are new and clean. The hotel has a well maintained swimming pool, gym, and tennis court. The staff was amazing, all willing to help and all had a smile which was fantastic. Also no surcharge on credit card payment which is rather rare these days in NZ. Overall, if we don't mind the small drive each day we would certainly return again.
Quiet rooms conducive to sleeping during the day since we worked night shifts. - Breakfast offering was the same everyday, and dinner menu is limited. However, I appreciate the friendliness of the staff from check-in to reception. - The pool isn't heated. - The gym facilities are limited. - The sauna wasn't working.
Arrival was fine, beds were comfy.. No one would answer at reception when trying to contact several times... Couldn't find where to get any bowls or plates for our baby's dinner and breakfast not stated on room quite when booking No sauna was out of service.. And baby was woken by the slamming of doors not good enough. .
A long delay to check in because of absent receptionist, but other than that a very lovely stay. Spacious rooms, with a great range of amenities. Comfy bed and the modern TV compendium was helpful. Cold water in the fridge and discovered that they offered decaf moccona - yum! I would definitely recommend A++
Very quiet considering being so close to the airport. Friendly staff. Very nice facilities. Ample parking. Would like to have stayed one more night ? to visit some attractions close by. Great base for families.
The staff were amazing! Very accommodating to our needs and went above and beyond to ensure we were taken care of! The rooms were spotless and high quality! The bed was extremely comfortable! The restaurant was devine.
My trip was for work, and could I just commend all of the Jet Park Team on how exceptionally well they did from Check in to Dining to Checking Out. Checking in was a breeze, the Staff Maria was absolutely welcoming. Everything was in order, and I love how we can park our cars in front of our rooms, so handy especially with toddlers! Winning!
A wonderful stay . It was for a special occasion and the Jet Park Hotel was simply wonderful . I would fully recommend this hotel , it was so quiet even though we were within a very short distance to the Airport
The hotel rooms were full and I was given the 'pet friendly' room but it was clean and I had a good night's sleep. The motel layout means you can have you car close to you which makes it convenient for unloading and loading again.
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