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Novotel Hamilton Tainui

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Novotel Hamilton Tainui
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1,083 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Hamilton Tainui
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Showing 1,055: English reviews
Wellington, New Zealand
Reviewed 5 November 2013

Review collected in partnership with Accorhotels.com
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Helpful?
Thank lpgnz
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Hamilton, New Zealand
Reviewed 4 November 2013

Review collected in partnership with Accorhotels.com
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Helpful?
Thank dylanandroxanne
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Wellington, New Zealand
Reviewed 1 November 2013

We had a couple of nights and found our big double bed incredibly comfortable and luxurious that we had the best ever sleep, waking up feeling energised and relaxed. The room was very light with floor to ceiling windows and plenty of cosy lamps and spotlights to set the mood. It had air conditioning and was airy and comfortable. The...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank popsos
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Guest. It is great to read that you have enjoyed your stay so much. I really appreciate the extensive review of the hotel and restaurant and find it very nice to see that all we are trying to achieve his worked. We hope that you had a good trip back home and look forward to welcome you back. Best...

Whakatane, New Zealand
Reviewed 28 October 2013

Good staff, good rooms, pleasant surroundings and good value. Location is great. This is a typical Accor property. They could do better though. Quite why in 2013 wifi has to be paid for is beyond me. One surprise, mentioned by other reviewers, was the state of the towels. They were so thin that they were almost see through.

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Helpful?
1Thank litigate
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Guest. Thank you so much for taking the time to review your stay with us. I very much appreciate your comments in regards to some of our services and will see how we can improve these. Best regards, Dick Breukink, General Manager

Bangkok, Thailand
Reviewed 26 October 2013

Nice hotel, very modern, comfortable, with a strong negative point in the bathroom: no hand shower ! People are extremely friendly, food and drinks are of good quality, though wines are on the low side, at least for someone coming from France. The absolutely unacceptable aspect is the price for the Internet, which amounts to highway robbery: 0,5 EUR/minute, a...

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Helpful?
1Thank Labienus
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Guest. Thank you very much for reviewing your stay with us. I am sorry about the prices of the internet in comparison to Europe. However, I am happy to let you know that we are about to install a complete new network for wireless in the hotel, as well as providing free internet as part of our loyalty program....

Singapore, null, Singapore
Reviewed 25 October 2013

It was so refreshing to see smiles coupled with good service. The check in was fast, room service came on time and the check out was a breeze. The gym though was too small and the equipments were somewhat dated. It would be nice to at least have some space between people who are exercising rather than everyone almost at...

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Helpful?
1Thank Rosalia D
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Rosalie. It is great to read that you have enjoyed your stay with us and that all services worked so well for you. Hope you had a great time in New Zealand and that you had a good trip back home. With kind regards, Dick Breukink, General Manager, Novotel Tainui Hamilton

brisbane
Reviewed 23 October 2013

We stayed recently for 2 nights. Upon check in we were greeted by 2 really nice staff members. What a change from the recent hotel we had come from. Yes internet is extra but that i find is common in many hotels. Our room was fantastic, couldn't fault it at all. The hotel is close to everything and walking distance...

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Helpful?
Thank Jenant143
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Guest. Thank you so much for the nice review you placed on Tripadvisor. We will certainly pass on the comments to Kate. Really pleased to see that you have enjoyed your stay. Hope you had a good trip back to Australia. With kind regards, Dick Breukink, General Manager

Auckland Region, New Zealand
Reviewed 17 October 2013 via mobile

The Accor group have done a great job on this hotel. Staff are well trained and the service was faultless. Nothing phased them and the place was full for a conference. The restaurant is worth going to even if you are not staying. Great chef with great range of food. Check out the deserts.

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Helpful?
Thank DougA67
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Doug. It was really great to read your comments in regards to our hotel and restaurant. In particular, I am pleased to read your feedbck on the restaurant, as sometimes restaurants in hotels are not seen as the place to go for a dinner. Thanks for your comments. Best regards, Dick Breukink, General Manager

Sydney, Australia
Reviewed 16 October 2013

Hotel reception staff were very rude and were not helpful when it came to a mix up with rooms. The price of the rooms is quite expensive considering that no internet is included which is extremely important to those travelling from overseas! After all the mix ups with rooms they did not even offer anything to apologise for the trouble...

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Helpful?
Thank Elliebell8
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Ellie. Thank you so much for providing with feedback in regards to your stay with us. I am very sorry that my staff did not handle your stay and check in properly. Be assured that your comments have been brought up in our recent front office meeting and have been the basis of our training. Again, please accept my...

Adelaide
Reviewed 13 October 2013

We stayed for two nights in a Superior Room sharing with a teenage daughter. The service at the front desk was friendly- they were happy to help with anything. The hotel is in a great spot- there is a path to the river with a lovely walkway. My only complaint would be the room was very cramped - two beds...

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Helpful?
Thank Kathie O
DBreukink, General Manager at Novotel Hamilton Tainui, responded to this review

Dear Kathie. It was really good to read your review after your recent stay with us and see that you have enjoyed the hotel. In regards to the size of the room, we are sorry that it seemed a bit full but the size of the two beds in your particular room type, makes it look that way. The beds...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
Official Description (provided by the hotel)
Novotel Tainui is in the heart of the city, on the banks of the Waikato River, adjacent to the Skycity Casino and entertainment complex. The hotel features 177 rooms, an award winning restaurant, lobby bar and a health club, with gym, sauna, spa and beauty therapies available. Conference facilities are available for up to 350 delegates. Guests have easy access to nearby shopping, dining and entertainment, or relaxing river walks that can be found close by. ... more   less 

Additional Information about Novotel Hamilton Tainui

Address: 7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
Region: New Zealand > North Island > Waikato Region > Hamilton
Price Range: $169 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Novotel Hamilton Tainui 4.5*
Number of rooms: 177
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Agoda and Hotels.com so you can book your Novotel Hamilton Tainui reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Hamilton Tainui Hotel Hamilton
Accor Hamilton Tainui
Hamilton Novotel
Hotel Style:
#3 Green Hotel in Hamilton
#4 Business Hotel in Hamilton
#4 Family Hotel in Hamilton
#6 Romantic Hotel in Hamilton
#7 Luxury Hotel in Hamilton
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Hamilton Tainui staff and other travellers.
1 question
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Upper Hutt, New Zealand
7 months ago

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Questions? Get answers from Novotel Hamilton Tainui staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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