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18 Alma St, Hamilton 3204 New Zealand
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Traveller (101)
Room & Suite (27)
Dining (14)

About

#14 of 64 hotels in Hamilton
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Situated on the banks of the Waikato River, the Hotel Ibis Tainui Hamilton is your gateway to New Zealand's wonderful Waikato region. Primely positioned in the heart of Hamilton City, the brand new 126 room hotel is ideal for both leisure and business trips. Just 20 minutes from Hamilton International Airport, the hotel also offers easy access to relaxing river walkways, cafes, restaurants, Skycity Casino, shopping and entertainment. Part of the only international hotel chain in Hamilton, the Ibis hotel is a great way to enjoy your stay in the Waikato!
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Property amenities
Electric vehicle charging station
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Taxi service
Business Centre with Internet Access
Valet parking
Paid public parking on-site
Paid wifi
Coffee shop
Restaurant
Breakfast buffet
Complimentary tea
Conference facilities
Meeting rooms
Massage
Steam room
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Shops
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Safe
Telephone
Iron
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Centrally Located
Languages Spoken
English
1122Reviews8Q+A100Room tips
Traveller rating
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Paula A wrote a review Dec 2022
Levin, New Zealand48 contributions12 helpful votes
Not a bad place to stay overall, though I never entered the restaurant etc. Room clean enough. No compendium was annoying, I had to figure out the WiFi myself, and too bad if I was wanting any other general information. The valet parking should be optional, as I was not at all pleased or comfortable leaving my car and my keys who knows where. I would have checked straight back out but it was too late in the day for a 6 hour drive home. I wouldn't stay again for this reason.
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Date of stay: December 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LPT wrote a review Dec 2022
1 contribution
This Hotel reopened on the day I checked in with a colleagues for 11 room nights. We were attanding Fieldays so early starts and late nights. On my second evening I returned to my room at 7pm. It was not serviced. I went to reception and was told there is a lack of staff in NZ. No excuse. Not only had housekeeping overlooked it but also the managerial staff. What was strange was the airconditioning had been chaned so someone had been in my room. I raised it at check out with the manager wh said he had read my complaint but did not contact me or leave a hone message. I checkout four days ago and still no contactas he promised. Not a good start IBIS.
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Date of stay: December 2022
Value
Location
Service
Trip type: Travelled on business
Room Tip: This hotel is next to a train line.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John Cowsill wrote a review Dec 2022
Auckland, New Zealand47 contributions18 helpful votes
My stay was only a matter of a few days after the re-opening after a massive refurbishment. We will know what to expect from a Ibis Hotel but this would now have to be one of their flagship properties. It is very fresh, well furnished. Fresh new paint. Great linen and soft bath towels. The new covered balcony overlooking the Waikato River is great and well appointed. Staff are very friendly and appear to love their jobs. Certainly would stay here again. Great work Ibis with your refresh
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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mik w wrote a review Jan 2022
105 contributions38 helpful votes
An MIQ experience not to be repeated. The room was clean with a huge bed but the shower room was tiny and the food was, with a few exceptions, horrible. The staff were all pleasant but the whole experience was horrible. The window didn't open so I was limited to recycled air and portable air units dotted along the corridor. The irony of this was watching a "freedom" protest parade outside through my non-opening window. The two exercise areas were limited in size and I didn't feel were large enough to be safe or separated sufficienly from others. The hotel did offer a limited snack/drink service but this wasn't great.
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Date of stay: December 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Niraj Kumar, General Manager at Ibis Hamilton Tainui
Responded 8 Feb 2022
Kia ora mikw483. Thank you for your stay with us and providing us with your feedback. We understand isolating in hotel rooms can get challenging and within the Managed isolation framework, we tend to do our best to ensure our guests are looked after. So sorry that it wasn't the best of experience and what you've expected for and hope we were given the opportunity to hear from you whilst at the hotel. We hope you are settling in well and keep safe. Nga mihi nui | Kind regards Niraj Kumar – Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lee-Ann v wrote a review Dec 2020
Auckland, New Zealand34 contributions6 helpful votes
Stayed here for business twice in around March 2020 and was quite disappointed. I have stayed at the Ibis in Wellington many times before and expected the same level of service. The staff were friendly. They were busy upon arrival so was a long wait to check in, would have been great to have two staff on hand. I was tired after driving down from Auckland at 6 a.m. and working the whole day. The room was pleasant but a bit noisy unfortunately. The parking was a real big issue, lack of parking and I was not going to park off street. The food was really not that great, I ate dinner and breakfast at the hotel. I returned to Hamilton the week after and did not check back into the Ibis.
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Date of stay: March 2020
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Request the lake frontage rooms, they are quieter and a great view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Niraj Kumar, General Manager at Ibis Hamilton Tainui
Responded 15 Dec 2020
Kia ora Lee-Ann Thank you for your stay with us and providing us with your feedback. We're pleased that the team were able to assist and you found our rooms comfortable,however certainly learning on our part with other service delivery that we will work to improve on. Stay safe and our season greetings to you. Have a great week ahead. Nga mihi nui | Kind regards Niraj Kumar – Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
marriedsoon wrote a review Jul 2020
auckland3 contributions
Excellent staff who friendly, warm and so helpful! Room was clean and welcoming! Will definitely stay again! A big shout out to the valet who parked our vehicle, one of the female staff, and we didn't catch her name, you are awesome!
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Review collected in partnership with Accorhotels.com
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
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This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews.
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DonnaraeRD wrote a review Jun 2020
2 contributions1 helpful vote
Always pleasant place to stay, friendly staff and good location for catching the bus to attend the Chiefs game, however now need to reserve a car park when booking as only a small number of car parks available.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Niraj Kumar, General Manager at Ibis Hamilton Tainui
Responded 13 Jul 2020
Kia ora DonnaraeRD. We're so pleased to have had you on your recent stay and to learn it was a comfortable one. What a game weekend of activity we've had and was great to be a part of bring Hamilton back to a buzz. We hope to see you back soon. Nga Mihi| Kind regards Niraj Kumar- Hotel Manager Ibis Tainui Hamilton
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joe wrote a review Jun 2020
Tokoroa, New Zealand5 contributions5 helpful votes
Room was very small, we were on Level 7, therefore the whole night all we could hear was the drone of the air-conditioning units on the roof, very loud and very annoying. We had breakfast which was definitely not worth the amount we paid. All the food was cold, the sausages were not even cooked, the toaster kept tripping out, so the food was stone cold by the time you finally got to eat it. Will not go back to this hotel
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Date of stay: June 2020
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Room Tip: Do not get a room on Level 7
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Gerard wrote a review May 2020
Putaruru, New Zealand26 contributions7 helpful votes
This place is budget everywhere u look. We checked in but once we saw our room we checked out.. The room was about $170.. but the room was tiny.. and very budget.. can’t get more basic really.. just a place to sleep that’s it.. not a nice room to hang out in at all. We checked out and went to the Ventura Inn down the road.. paid $145 and got room more than double the size.. comfy.. roomy.. bath.. no budget feel.. Recommend the Ventura Inn.. 100%
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Date of stay: May 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Niraj Kumar, General Manager at Ibis Hamilton Tainui
Responded 1 Jun 2020
Kia ora 77thevine. Thank you for your recent stay with us and providing us with your feedback. We're pleased that you were able to find a suitable accommodation for your stay. We hope to welcome you back to Hamilton. Have a great week. Nga mihi nui | Kind regards Niraj Kumar – Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
niemeijer_evert61 wrote a review Mar 2020
Berkel-Enschot, The Netherlands5 contributions
Nice hotel, small city, nice riverside, good walking possibilities, close by restaurants. Nice room, excellent breakfast, happy hour between 17.00 and 18.00 hours, nice snacks available. The pancake machine at the breakfast buffet is fantastic,
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Date of stay: February 2020
Value
Location
Service
Trip type: Travelled on business
Room Tip: River side is best
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
US$125 - US$146 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ibis hamilton tainui hotel hamilton, accor hamilton tainui
LOCATION
New ZealandNorth IslandWaikato RegionHamilton
NUMBER OF ROOMS
126
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IBIS HAMILTON TAINUI: UPDATED 2022 Hotel Reviews, Price Comparison and 116 Photos (New Zealand) - Tripadvisor

Frequently Asked Questions about Ibis Hamilton Tainui
Which popular attractions are close to Ibis Hamilton Tainui?
Nearby attractions include Escapist (0.2 km), Lido Cinema (0.08 km), and Confinement - Escape Rooms (0.3 km).
What are some of the property amenities at Ibis Hamilton Tainui?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Ibis Hamilton Tainui?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Ibis Hamilton Tainui?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Ibis Hamilton Tainui?
Yes, a parking garage, paid public parking on-site, and secured parking are available to guests.
What are some restaurants close to Ibis Hamilton Tainui?
Conveniently located restaurants include Palate, The Kirk Cafe, and Adriana's Restaurant.
Are there opportunities to exercise at Ibis Hamilton Tainui?
Yes, guests have access to a fitness centre during their stay.
Is Ibis Hamilton Tainui located near the city centre?
Yes, it is 0.3 km away from the centre of Hamilton.
Are any cleaning services offered at Ibis Hamilton Tainui?
Yes, dry cleaning and laundry service are offered to guests.
Does Ibis Hamilton Tainui offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Ibis Hamilton Tainui?
Many travellers enjoy visiting Sapper Horace Moore-Jones commemorative statue (1.3 km).