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Quality Inn Napier Travel

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245 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Wellington
Reviewed 26 March 2016

We stayed here during a heatwave so the pool and aircon were a blessing. It's also convenient for walking to the main shops and is right on the waterfront, which is lovely if you're lucky enough to get a view, But the decor was a bit drab, there are a lot of stairs which makes lugging heavy luggage a bit...

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Helpful?
Thank NZGirl69
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Hi, Thank you for your recent stay at the Quality Inn. Your feedback is important and appreciated. We certainly apologise for any areas that were not to your satisfaction but we do hope to have you back with again in the future. Sincerely, The Team Reservations Quality Inn - Napier

Harpenden, United Kingdom
Reviewed 23 March 2016

Just a few minutes walk to the town centre and some rooms have sea views. Free parking, covered (movable) pool, free wifi, friendly staff. We were pleased with this choice of hotel chosen to visit the attractions of central Napier. We stayed two nights. Our spacious room faced the pool and had a private balcony.

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Thank barry2441
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are pleased you enjoyed your stay and certainly hope to have you back again! Sincerely, The Team Reservations Quality Inn - Napier

Hamilton, Waikato, New Zealand
Reviewed 16 March 2016 via mobile

Great room looking out to ocean and marine parade. Room was fresh and clean. The small patio with table and chairs was lovely to sit at to watch ocean.and enjoy our tea on. We ordered room service and the Food from restaurant was fantastic. Quite reasonably priced. Overall great place to stay with friendly staff and clean rooms.

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1Thank LyndaAukino
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Thank you for your comments, we are pleased you had an enjoyable experience. Your feedback is very important to us. We hope to see you again soon! Sincerely, The Team Reservations Quality Inn - Napier

Reviewed 12 March 2016 via mobile

We were travelling around North Island with my sister visiting from overseas. Napier was the last destination and it was the worst place to finish the trip. There was no parking available for us even though we booked a few weeks ahead. Was told to park at 120min street parking. When we complained about having to check every 2 hours,...

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Thank Lee H
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Greater Sydney, Australia
Reviewed 10 March 2016

This Hotel has lots of stairs, no Elevators, and no porters. Rooms were of a reasonable standard, but checking out early is difficult since reception is not 24hours, and reception is inaccessible from upper floors out of hours. Quality Hotels in NZ are not of as high a standard in NZ as Australia, though some are exceptional, unfortunately not this...

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Thank Peter S
QualityNapier, Guest Relations Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Whilst the hotel does not have an elevator, we are more than happy to assist our guests where needed. Your feedback is very important to...

Tauranga, New Zealand
Reviewed 4 March 2016

The hotel rooms are of adequate size but could be better furnished. Having said that we were very comfortable and had a great sea view from our room and balcony. This part of town is certainly not the trendy side so was nice and quiet. The main city centre was within a city block and easy walking distance got you...

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Thank Bigrinkles
Lymm, United Kingdom
Reviewed 2 March 2016

Excellent hotel with extremely helpful and friendly staff. The room were more than adequate and an excellent swimming pool which could be opened up! (see photo) The rooms were clean and everything you would expect.

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Thank AlexandBeth
QualityNapier, Public Relations Manager at Quality Inn Napier Travel, responded to this review

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Wellington, New Zealand
Reviewed 20 February 2016 via mobile

Very good four stay accommodation choice. Right on Marine Parade, some rooms with sea views. Lovely, helpful staff, free wifi, an easy walk to the town centre, many restaurants close by, clean and tidy rooms, large swimming pool, and lots of other good features (like free parking, some undercover) make this a good option for a stay in Napier.

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1Thank Roger F
Tauranga
Reviewed 19 February 2016 via mobile

Stayed here for a couple of days recently when I couldn't find anywhere nicer at short notice. I had a room with sea views and the motel is right in town & handy to most of the city & touristy spots. The venue is a little tired, but the staff were really good and the room was clean & tidy....

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Thank diver201
Wellington, New Zealand
Reviewed 15 February 2016

Stayed over New Year. The location is really good, it's not far to walk to the centre of town. Lots of restaurants and cafes are nearby. The parking is free, but definitely tight at busy times of the year, so I recommend you either don't use the car or arrive back early afternoon to make sure you get a parking...

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Thank 1107nikki

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Self-Serve Laundry
  • Meeting Rooms

Additional Information about Quality Inn Napier Travel

Address: 311 Marine Parade, Napier 4110, New Zealand
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range: $116 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Quality Inn Napier Travel 4.5*
Number of rooms: 59
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Also Known As:
Quality Inn Napier Travel Hotel Napier
Napier Quality Inn
Hotel Style:
#19 Luxury Hotel in Napier
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Questions & Answers

Questions? Get answers from Quality Inn Napier Travel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms at the front overlook the Marine Parade.”
 of 5 bubbles jennymcnicol, 13 Feb 2017 | Read review
“First floor, beach view family suite was great.”
 of 5 bubbles 724trevn, 16 Jan 2017 | Read review
“Ocean front rooms are the best option by far”
 of 5 bubbles danjonelson, 11 Jan 2017 | Read review
“Pull them down and start afresh”
 of 5 bubbles Horjak, 29 Oct 2016 | Read review
“Rooms require an upgrade. Television was old.”
 of 5 bubbles 292gregb, 26 Oct 2016 | Read review
5 of 5