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The County Hotel Napier

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976 Reviews from our TripAdvisor Community

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Showing 953: English reviews
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Reviewed 2 days ago NEWvia mobile

This was a most fascinating Art Deco motel. The rooms were authentic and true to the era. The staff were were friendly and helpful. The owners grandmother was Winston Churchills' driver in WW2 so it made for some interesting tales. We had dinner and the meals were superb. The duck was amazing and my husband had the fillet.I can only...

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1Thank Joanne Rushwort... T
Sydney, Australia
Reviewed 2 days ago NEWvia mobile

Staying at this hotel felt special and this was largely due to the exceptional customer service from the duty manager Sheree. The complementary decanters of sherry, tge fruit and the cleanliness all made it great.

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Thank Tasyak1
Portsmouth, United Kingdom
Reviewed 5 days ago NEW

Stayed here for two nights. It was like walking back in time. Beautiful and elegant. The Staff could not do enough to help us. We were made to feel so welcome and special. The room was absolutely gorgeous. Art Deco decor and lovelyambience. The bathroom had a big free standing old fashioned style bath. Lovely soaking tub. We were in...

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Thank midge_10
ChristopherNapier, Owner at The County Hotel Napier, responded to this review

Hello Midge, thanks for the glowing review of the Hotel and the staff here at The County Hotel. We really appreciate you taking the time to post your review. We're glad you enjoyed the facilities during what was an awful start to the long weekend weather wise. Nothing like a great soak in a tub is there? Next time you...

Melbourne, Australia
Reviewed 6 days ago NEW

Our arrival at the hotel was delayed for a couple of days due to weather. The staff were particularly helpful in arranging things for us. All of the staff were always helpful, especially Penny on reception. The bar is a pleasant place for an evening drink and a light meal. The food and wine are both very good and reasonably...

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Thank Warren F
ChristopherNapier, Owner at The County Hotel Napier, responded to this review

Hello Warren, thank you for your great review and for taking the time to post it, we really appreciate it. You certainly could not have picked a worse weekend weather wise to travel to the Bay and the staff were only too happy to assist you with your arrangements. We would love to host you all again and show you...

Santa Rosa, California
Reviewed 1 week ago

Front desk staff was very friendly, charming and welcoming. The whole art deco property was beautiful, the exterior as well as the interior. Our period decorated room was comfortable and attractive. We couldn't believe the complimentary port in the library at night - what an unexpected nice touch! We had the full breakfast two mornings and it was very good....

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Thank Steve H
ChristopherNapier, Owner at The County Hotel Napier, responded to this review

Hello Steve, thanks for taking the time to post a review of The County Hotel, we really appreciate it. We look forward to you returning at some stage to enjoy Napier and the Hotel. Don't forget to book directly with us and we will ensure you enjoy all that the Hotel has to offer as a Regular Returning Guest. Kind...

Reviewed 1 week ago via mobile

As part of a round the world trip we stayed at this wonderful hotel. The owner was a lovely fella who showed us around and recommended various places to visit. We really enjoyed his company as he was so interesting. It's a fabulous town and hotel. Really would recommend a stay at the country hotel. Enjoy..

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Thank Patricia H
ChristopherNapier, Owner at The County Hotel Napier, responded to this review

Hello Patricia, Thanks for the lovely review, we appreciate you taking the time to post it. We enjoyed your company as well and delighted that you enjoyed your stay at our Hotel and Napier in general. Safe travels. Kind regards, Chris, Angela & the team.

Brisbane Region, Australia
Reviewed 1 week ago

Unfortunately we were only able to stay one night in this lovely funky hotel. Staff were friendly, professional and helpful with local information. The hotel was spotlessly clean and had an old worldly quirky atmosphere. Churchill's bar was a delight - full of amusing,witty sayings to read whilst enjoying a glass of NZ wine. Dinner in the restaurant was excellent...

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Thank JAK630
ChristopherNapier, Owner at The County Hotel Napier, responded to this review

Hello and thank you for posting such a lovely review of us, we appreciate the reviews and the time people take to post them. You stayed at a very busy time for us so delighted you enjoyed your stay. Churchill's Bar and the restaurant are extremely popular and we are very proud of the team across the entire Hotel as...

Wellington, New Zealand
Reviewed 1 week ago

This beautiful hotel with its exceptionally friendly and helpful staff turned out to be the highlight of our trip to Napier. Who would have thought that hotels like this still exist! The staff, Ashleigh and Sheree were amazing and went out of their way to ensure our stay was relaxing and fun. From showing us around the hotels amenities, to...

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Thank lynntee2017
ChristopherNapier, Owner at The County Hotel Napier, responded to this review

Hello and thanks for your fantastic review of our Hotel. We are unique in many respects and we work hard to achieve that "point of difference" from many other accommodation providers. Our car parking, restaurant, bar and service are all central to ensuring our guests enjoy their stay with us and the other small touches add that something extra so...

Reviewed 1 week ago

The County Hotel is an old building which survived the 1931 earthquake intact but it doesn't look as though it's been updated for many years. The reception area is dark and a bit gloomy and our room was filled with large & clunky furniture. Supper in the hotel dining room was OK - traditional fare - but somewhat expensive ($110)...

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Thank Richard H
ChristopherNapier, Owner at The County Hotel Napier, responded to this review

Hello Richard, thank you for your review, we appreciate you posting it. Your experience of us was not as positive as we would have liked but accept you have seen us differently on this occasion. Your review is in stark contrast to other current and former reviews. Older antique furniture is often a bit larger than the standard types of...

Calgary, Canada
Reviewed 1 week ago

We arrived mid afternoon from Rotorua to a warm friendly smiling Ashleigh working at the front desk. She showed us around the hotel and to our room, as well as the complimentary car park. The next person we encountered was Chris, with a great big smile and "welcome here", who we found out later is the owner. The rest of...

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Thank rvglass
ChristopherNapier, Owner at The County Hotel Napier, responded to this review

Hello and thank you for a wonderful review of us personally and of the Hotel. We appreciate you posting your review. It was our pleasure to assist you with finding a Justice of the Peace and perhaps next time you come to stay you will experience some of Napier's finer weather and not the remnants of a cyclone at the...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Wine Street
Wine Street
Cuisines: European, New Zealand
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Winner of the Art Deco Supreme Award. The owners of Napier's County Hotel wished to combine the qualities and ambience of some of the finest hotels in the world. They have achieved this by incorporating fine service, fine dining and luxurious accommodation in line with 1930's Art Deco characteristics of Napier. The County Hotel is situated in the centre of Napier which is considered to be the 'Art Deco Capital of the South Pacific' and has captivated the emotions and senses of countless admirers. Originally built for the Hawke's Bay County Council in 1909, The County Hotel is one of only two significant buildings to have survived the massive 1931 earthquake. Faithfully refurbished as a boutique hotel, the County Hotel now stands as Napier's premier Hotel. The hotel is home to an extremely popular, multi award winning Wine Street Restaurant, the superb Churchill's Champagne Lounge, an intimate library, well-appointed function areas, conference facilities and eighteen luxurious guest rooms and offer a variety of accommodation packages. Come and enjoy this architectural masterpiece with its atmosphere of conventional luxury and allow yourself to be pampered by the attentive service of our devoted staff. ... more   less 

Additional Information about The County Hotel Napier

Address: 12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range: $161 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The County Hotel Napier 5*
Number of rooms: 18
Reservation Options:
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Also Known As:
County Hotel Napier
Hotel Style:
#2 Luxury Hotel in Napier
#16 Romantic Hotel in Napier
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Questions & Answers

Here's what travellers have asked, with answers from The County Hotel Napier staff and other travellers.
2 questions
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San Francisco
8 months ago
Melbourne, Victoria, Australia
over a year ago

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Questions? Get answers from The County Hotel Napier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites are inexpensive and very good value”
warrenf195, 19 Apr 2017 | Read review
“We stayed in a very quiet room on the 2nd floor.”
JAK630, 15 Apr 2017 | Read review
“We had no noise on our 1st floor rooms overlooking the street. Sleepy town.”
SAandGA, 10 Apr 2017 | Read review
“Both rooms I was in were quiet, great decor, bright and comfortable”
  • Relaxing and connecting to the outside world
JBates080417, 9 Apr 2017 | Read review
“Choose 2nd floor, some rooms have a balcony.”
2Aquarians, 29 Mar 2017 | Read review
5 of 5