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The County Hotel Napier

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872 Reviews from our TripAdvisor Community

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Showing 856: English reviews
Hamilton, New Zealand
Level Contributor
111 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 22 May 2016

We stayed for 2 nights, booked direct via the hotel one their 'Get away to Hawkes Bay' packages, and we were just amazed at how exceptional our stay was, for such a reasonable price Art deco charm (but with modern plumbing), the boutique size bar and resturant made us feel like royalty, large well appointed room, comfy bed, all staff... More 

Helpful?
Thank Kiaoraall
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Kiaoraall Our Get away to Hawkes Bay package is a fantastic way to spend a relaxing couple of days here in Napier to indulge yourself in this fantastic city and beautiful hotel. Thank you for taking the time to post your comments here on Trip Advisor, I am thrilled you enjoyed all the aspects of our beautiful hotel and... More 

Matamata, New Zealand
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 May 2016

Loved this hotel, we had an awesome sized room with a very comfortable bed. The staff were very helpful showing us to our room and the location was perfect. Parking was only $5 a night in a car park opposite, would definitely stay again.

Helpful?
Thank JacqueAA
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear JacqueAA Thank you for your kind words, I am thrilled you enjoyed our beautiful hotel. We are all very grateful to you for your comments and hope to welcome you back again in the future. More 

Auckland Region, New Zealand
Level Contributor
7 reviews
4 hotel reviews
Reviewed 16 May 2016 via mobile

Old world charm and amazing service. Came down for the marathon and really appreciated evert hung about this hotel. Really great having the inside bar and food as well as Napier was very busy. Amazing weather for the weekend and a great event.

Helpful?
Thank JessC1964
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear JessC1964 Thank you for taking the time to post your review here on Trip Advisor, and well done for running in the marathon! It was a pleasure having you here to stay with us and we hope to welcome you back again in the future. More 

Melbourne, Australia
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 12 May 2016 via mobile

After staying in Novotels throughout NZ (which I can't fault) this was a welcome change. A proper hotel with old world charm. Beautiful surroundings and quirky features (especially the complimentary port served in the Library). The staff were amazing. In particular Kristina at reception, she was warm, friendly and knowledgeable. Also, Mikey the barman, a real cool dude. And Donal.... More 

Helpful?
Thank Julie W
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Julie W A big thank you from all of us here at the County for your wonderful comments! I am so pleased you enjoyed your time with us here and had the opportunity to stay somewhere a with some olde worlde charm! I hope you enjoy the rest of your time here in New Zealand! More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 May 2016

We recently celebrated our wedding anniversary in Napier. We decided to stay at The County Hotel and am I glad we did. From the moment of booking the customer service was outstanding. Nothing was too much trouble. From suggestions on what to do and where to eat, to assisting us with booking a wine tour and much more. Upon arrival... More 

Helpful?
Thank HAuckland
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear HAuckland I am thrilled you decided to spend your wedding anniversary here with us and it was our pleasure to make the wonderful occasion special for you! The whole team here are so grateful for your comments, we strive to endure all our guests have a wonderful time whilst they are here and I am pleased to hear we... More 

Bendigo, Australia
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 May 2016 via mobile

This is a great boutique hotel with a touch of old England as the decor is a well presented piece of the past. The owners have collected a lot of memorabilia which complements the structural feel of the hotel. The rooms the restaurant the bar are all filled with an ambience that fits and works for a pleasant travelling experience.... More 

Helpful?
Thank kenmA6031XT
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear kenmA6031XT We couldn't have hoped for a better review! Thank you so much for your wonderful comments, we are all thrilled to hear you enjoyed our beautiful hotel and our fantastic team of staff. We certainly hope to welcome you back again in the future. More 

Dublin, Ireland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 May 2016 via mobile

Myself and my husband toured around New Zealand and Fiji for our honeymoon. My husband's parents had stayed in the County Hotel 10 years earlier and had recommended it to us. We really enjoyed our stay here. The Churchill bar is lovely for a quiet drink & we were exceptionally delighted with the food we had in the restaurant. It... More 

Helpful?
Thank Niamhoregan
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear Niamhoregan How lovely that yourselves and your parents have stayed here! I am so happy we were able to make the Napier leg of your honeymoon a special one and I am so thrilled you enjoyed your meal in the Wine Street Restaurant and Churchill's Bar for a relaxing drink. We are all very grateful to you for this... More 

Philadelphia, Pennsylvania
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 May 2016

Excellent location, service and warmth in a historic (if not Art Deco!) locale. We were greeted warmly and staff was very helpful in details of planning/travels. Breakfast was very well done. There is convenient parking in the carpark directly across from the hotel -- it may be difficult to find a temporary spot to park so best to just pick... More 

Helpful?
Thank JamesInTransit2121
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear JamesInTransit2121 Thank you for taking the time to share your review with other travelers here on Trip Advisor. As always I am just thrilled to know that you enjoyed your stay with us and we all hope to welcome you back again in the future. More 

Sydney, Australia
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 May 2016

A beautiful heritage building in a great location. All staff were exemplary; always warm and friendly. We were most impressed by the personal touches including a daily 'good morning' letter under the door and a 'thank you' email on our return home. Our room was spacious and beautifully decorated - a charming communal library with complimentary port just added to... More 

Helpful?
Thank 2Travellingmacs
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear 2Travellingmacs Thank you so much for taking the time to post your lovely comments here on Trip Advisor, I am so pleased you enjoyed all our extra little touches that we like to provide for our guests and that you enjoyed our beautiful heritage hotel. Please do think of us if you find yourselves in Napier again! More 

Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 May 2016

I travelled with my husband and 8 year old daughter and stayed here for just one night. We all had the best night sleep of our whole holiday, the beds and pillows were so comfy. The whole place is full of character, the rooms, the hallways, the dining room, and of course the staff. We were fortunate to meet the... More 

Helpful?
Thank teamnewman3
ChristopherNapier, Manager at The County Hotel Napier, responded to this review

Dear teamnewman3 I am so pleased to know that we provided you with the best nights sleep of your holiday and that you found our beautiful hotel comfortable, welcoming and friendly. I hope the next time you are here in Napier you are able to stay with us for longer and enjoy our hospitality (and complimentary port!) once again! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Wine Street
Wine Street
Cuisines: European, New Zealand
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Winner of the Art Deco Supreme Award. The owners of Napier's County Hotel wished to combine the qualities and ambience of some of the finest hotels in the world. They have achieved this by incorporating fine service, fine dining and luxurious accommodation in line with 1930's Art Deco characteristics of Napier. The County Hotel is situated in the centre of Napier which is considered to be the 'Art Deco Capital of the South Pacific' and has captivated the emotions and senses of countless admirers. Originally built for the Hawke's Bay County Council in 1909, The County Hotel is one of only two significant buildings to have survived the massive 1931 earthquake. Faithfully refurbished as a boutique hotel, the County Hotel now stands as Napier's premier Hotel. The hotel is home to an extremely popular, multi award winning Wine Street Restaurant, the superb Churchill's Champagne Lounge, an intimate library, well-appointed function areas, conference facilities and eighteen luxurious guest rooms and offer a variety of accommodation packages. Come and enjoy this architectural masterpiece with its atmosphere of conventional luxury and allow yourself to be pampered by the attentive service of our devoted staff. ... more   less 

Additional Information about The County Hotel Napier

Address: 12 Browning Street | Hawkes Bay, Napier 4015, New Zealand
Region: New Zealand > North Island > Hawke's Bay Region > Napier
Price Range: $161 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The County Hotel Napier 5*
Number of rooms: 18
Reservation Options:
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Also Known As:
County Hotel Napier
Hotel Style:
#2 Luxury Hotel in Napier
#16 Romantic Hotel in Napier
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Questions & Answers

Here's what travellers have asked, with answers from The County Hotel Napier staff and other travellers.
2 questions
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San Francisco
4 months ago
Melbourne, Victoria, Australia
over a year ago

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Questions? Get answers from The County Hotel Napier staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If my room was typical then all rooms are excellent.”
 of 5 bubbles WAP1956, 3 Dec 2016 | Read review
“Quiet, Central, Deco Style”
 of 5 bubbles kiwilad74, 1 Dec 2016 | Read review
“All rooms lovely but street facing have best views.”
 of 5 bubbles nolab459, 24 Nov 2016 | Read review
“The more you pay the better the room.”
 of 5 bubbles gadzogadzo, 23 Oct 2016 | Read review
“Just stay here. Enjoy the old-world ambience. Don't miss the Library.”
 of 5 bubbles 842brucec, 21 Oct 2016 | Read review
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