The Crown Hotel Napier
Corner Bridge Street And Hardinge Road, Napier 4144 New Zealand
Lowest prices for your stay
US$118
Fully refundable before 01/04/23
US$121
US$100
Fully refundable before 31/03/23
TravelocityUS$118
travelup.comUS$121
ZenHotels.comUS$121
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About
#6 of 46 hotels in Napier
Location
Cleanliness
Service
Value
Set in the picturesque seaside village of Ahuriri. The Crown Hotel Napier is located on the waterfront amongst boutique shops, cafes and restaurants and only a short drive to the award winning vineyards of the Hawkes Bay. The hotel offers 39 guestrooms and suites. Choose from the elegant heritage suites in the original 1932 Crown Hotel building or the contemporary designed rooms overlooking the ocean. The Crown Hotel offers the ultimate combination of classic opulence and history to modern luxury and design. Offering complimentary WIFI, full conference facilities, complimentary undercover carparking, daily newspaper, guest laundry, fitness centre, outdoor courtyard with fireplace, house bar and Milk & Honey Restaurant...relax and indulge at a boutique hotel with timeless charm and genuine personalised service.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Car park
Wifi
Pool / beach towels
Restaurant
Complimentary Instant Coffee
Complimentary tea
Children Activities (Kid / Family Friendly)
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor fireplace
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Kitchenette
Flatscreen TV
Iron
Microwave
Minibar
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Chinese, Hindi
Location
80Somewhat walkable
Grade: 80 out of 100
31Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Contact
Corner Bridge Street And Hardinge Road, Napier 4144 New Zealand
Getting there
Car HireSee all Napier car hire
1521Reviews4Q+A100Room tips
Reviews
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Lovely hotel just out of town but in a nice vibe quay area Reception staff were super friendly and helpful and assisted us in organising lunch at one of the wineries. Room (1 bed suite) was very clean spacious with the most comfortable bed and good quality bed linen. There was free washing and drying families on site which was a real bonus. Breakfast was in an adjoining restaurant and was delicious Faboulous hotel fabulous staff and highly recommended
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Date of stay: February 2023
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
After a pleasant reception we were shown where to park the car with plenty of spaces and how to reach our room. It was spacious and excellently equipped with a lovely bathroom with a stunning view. The room had a balcony with table and chairs with fabulous views also. Room service was extremely good. Breakfast was freshly cooked to order with a very good choice. All staff were smiling and polite and gave us excellent advice. The location is really good with lots of good restaurants and bars within minutes. We would unhesitatingly come here again and would highly recommend this hotel.
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Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We are not usually a great lover of modern hotels but this was very comfortable with everything you needed for a comfortable stay. A ten min drive took you into beautiful Napier where we did an art deco walking tour which I recommend. The hotel also had free laundry facilities which was very handy and quick. The adjacent coffee house/cafe was very good for good especially breakfast.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is located in the beach suburb of Ahuriri, this boutique hub with shops and cafes was the perfect setting for our two night stay in Napier. We loved our one bedroom suite, the room was clean and spacious, the staff were friendly and helpful. Would highly recommend a stay.
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Date of stay: January 2023
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michele Cole, General Manager at The Crown Hotel Napier
Responded 26 Jan 2023
Dear Jodz04 So pleased you enjoyed your recent stay with us and thank you for taking the time to send us your feedback. Kind Regards Michele Cole
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Over $300.00 per night to have the whole night ruined by 2 rooms of noisy, selfish guests. By 3.00am they were still partying - appearing to only stop for a short while - later finding out that that was when someone from the staff told them to quiet down. Complaining on our checkout we were treated with indifference - i requested a discount which we got 10% but a very disappointing stay
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Date of stay: January 2023
Value
Location
Service
Room Tip: we overlooked the sea, however noisy guests ruined the experience
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michele Cole, General Manager at The Crown Hotel Napier
Responded 26 Jan 2023
Dear Lynette Unfortunately there was 1 noisy room that we advised to immediately stop at 11pm and as you say they did for a period. The onsite Manager was not aware that they started up again until 3.00am. If a guest had contacted our onsite manager we would have been able to put a stop to the noise. We did ask if you had contacted our onsite manager at the time and were advised that you hadn't. I apologise for the inconsiderate guests and wish we were made aware of the early morning noise. It is very disappointing where some guests are disrespectful of others staying in the hotel. I would love for you to return to the hotel at some stage in the future and please contact me if you do so. Kind regards Michele Cole
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Smart, clean, spacious and well equipped rooms and superb housekeeping. Super helpful people in reception and great location right near the beach. Free laundry facilities and easy parking. Just what you want to explore Napier and surrounding area.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michele Cole, General Manager at The Crown Hotel Napier
Responded 26 Jan 2023
Dear James Thank you for your lovely feedback and so pleased you enjoyed your stay. Thanks again Kind Regards Michele
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel has many things going for it. The elevators were very quick and efficient, with plenty of parking underneath, and great proximity to the waterfront and beach. Shops are nearby, and it isn't far to the centre of Napier. This is definitely my favourite area to stay in Napier. WiFi was good and the shower was excellent. What I didn't like was the bed. The bed doesn't normally worry me, but I found this bed to be too soft and wobbly, and suffered back-ache for the following 2 days after our stay - this has never happened to me before. Softness of bed can be quite a personal thing, but their beds are definitely not to my liking. There is a guest laundry on the ground floor, but the door is often locked and it is marked "Main switchboard room" which is confusing to guests!…
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Get a balcony room facing the sea.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michele Cole, General Manager at The Crown Hotel Napier
Responded 26 Jan 2023
Dear dcwledzep Thank you for taking the time to provide your feedback. Sorry to hear that you thought the bed was too soft. As you mentioned, unfortunately beds are a very personal opinion and some guests say they are too hard and then others love the beds! They are Sealy posturepedic beds. Unfortunately we did have to lock the laundry door for a couple of weeks as there was a stage where other 'non-guests' were coming in to use the laundry facilities. We unlocked the door when guests advised they were wanting to use laundry. It is now fully opened throughout the day. Kind Regards Michele Cole
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely from beginning to end. Clean ocean facing room fab amenities lovely staff perfect and suitable parking. Cabs available in 5 minutes every driver a fab local guide!! The room had all we need with food and drink available in a few minutes drive along with fast food delivery. Only slight negatives is a bit far from downtown ($NZ12 per trip FYI) and some food services not yet fully back and operational
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Date of stay: November 2022Trip type: Travelled as a couple
Room Tip: Need cab to town take a guide led Art Deco tour it’s a must
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michele Cole, General Manager at The Crown Hotel Napier
Responded 29 Nov 2022
Dear MAWtheChairboy Thank you for taking the time to post your review during your recent stay with us. We hope you enjoyed the rest of your vacation around NZ. Kind Regards Michele
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here on a tour around NZ. Be aware that it is located quite a way from Napier centre itself and unless you are prepared for a good walk it's a car trip. That said, there are local ammenties - shops, cafes, restarants, etc. The layout of the various buildings takes a bit of getting used as its clearly expanded over the years. There is good parking and lifts if you need to take luggage to a higher floor. If you get a sea view you are looking over a road and a car park. Light sleepers may find noise and issue but I didn't find it too bad. Room very comforable and well furnished. Biggest issue for me ... the restaurant is in fact the cafe below and they are currently without a chef, so evening meals are only available on a few nights per week (other options nearby thankfully!). Also, the cafe is open to the public as well and given it's location it's very popular at breakfast. At peak times had to wait for things. That said, all the staff were universally friendly and helpful. I get the feeling that many locations in NZ are still recovering from coming out of lockdown ... hopefully these issues will be resolved.…
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Date of stay: October 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Michele Cole, General Manager at The Crown Hotel Napier
Responded 29 Nov 2022
Dear LonePhotographer Thank you for choosing to stay with us. Where we are located in Ahuriri, is 2 kilometers from the city center and as you have mentioned amongst cafes, restaurants and boutique shops. Unfortunately yes the restaurant attached to the hotel (Milk and Honey) has a shortage of chefs currently and is closed for dinner service Sunday to Tuesday (3nights a week). They hope to reopen 7 nights a week for dinner shortly. Breakfast and lunch is still open 7 days a week. Throughout NZ at the moment there is a shortage of staff...hopefully this changes very soon!!! Thanks again for staying with us and enjoy the remainder of your travels around NZ Kind Regards Michele
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is noisy! Especially if you end up in a room above the cafes. You get to endure people talking below you, inhale the cigarette smoke wafting up along with the exhaust fumes from vehicles driving past. And all this on top of the noise from neighboring and above rooms. The rooms are clean, however the bleach smell takes some getting used to in the bathrooms as they don't appear to rinse ther floors after mopping them with cleaner. The reception staff seem nice and apologize but that's it. There is no attempt to make your remaining stay pleasant Go elsewhere.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from Michele Cole, General Manager at The Crown Hotel Napier
Responded 5 Apr 2022
Dear SamJCT Sorry that you thought the hotel was too noisy with the cafe underneath the hotel with people outside talking. Not sure how I am going to stop exhaust fumes from vehicles driving past! We do not use bleach on the floors and we do mop/rinse them after they have been cleaned. Thank you for letting us know on the final day of your 3 night stay! Kind Regards Michele Cole
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$123 - US$178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crown hotel napier
LOCATION
New ZealandNorth IslandHawke's Bay RegionNapier
NUMBER OF ROOMS
39
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Frequently Asked Questions about The Crown Hotel Napier
Which popular attractions are close to The Crown Hotel Napier?
Nearby attractions include The Urban Winery (0.4 km), The Globe Theatrette (0.04 km), and Spriggs Park Reserve Playground (0.5 km).
What are some of the property amenities at The Crown Hotel Napier?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Crown Hotel Napier?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Crown Hotel Napier?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at The Crown Hotel Napier?
Yes, free parking, a parking garage, and street parking are available to guests.
What are some restaurants close to The Crown Hotel Napier?
Conveniently located restaurants include Three Doors Up and 4th Door Lounge Bar, The Gintrap Restaurant & Bar, and Master of India.
Are there opportunities to exercise at The Crown Hotel Napier?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Crown Hotel Napier?
Yes, dry cleaning and laundry service are offered to guests.
Does The Crown Hotel Napier offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Crown Hotel Napier?
The staff speaks multiple languages, including English, Chinese, and Hindi.
Are there any historical sites close to The Crown Hotel Napier?
Many travellers enjoy visiting Napier Cemetery (1.1 km).